House Cleaning reviews in Murfreesboro, Tennessee
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Karitas is the best cleaning service I’ve booked in Nashville to date. Their communication is professional, prompt, and consistent. The cleaning is high quality and a fair price for the level of service. Highly recommend!
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Sadly, Karitas is not trustworthy. They used a highly abrasive cleaning product on a $4000 sideboard, and the veneer peeled off as a result. It can’t be fixed.
They also set wet plants and a wet tray holding dish brushes on this delicate piece of wood furniture.
They seemed really caring at first and sent me their insurance information, but then they told their insurance and said they didn’t do it.
I then had to look through security footage to provide evidence, and saw they had actually broken several things; used Windex and bleach on natural stone countertops (even though we had set out cleaning products for them to use); and most concerningly, sprayed our clean wooden cutting boards with windex (not food safe), and used the same rag to wipe down our dogs’ bowls to then wipe our cutting boards and counters.
I have a newborn and am horrified we set her bottles on the counter that was contaminated with e. Coli and whatever else was on the dogs bowls as they eat raw food.
They also moved our belongings all over the house and it took weeks to find some things. Why??
Karitas said they wanted to make things right, but then declined to do anything at all and told me I had to call their lawyer.
Additionally, our home was still dirty after the cleaning. The floors were dirty as well as the tops of dressers being dusty, and they shook rugs out on the porch so the porch was covered in dog hair and debris.
Be wary of the positive reviews as they are financially incentivized.
Trust is everything when you have someone work in your home, and they are sadly not trustworthy.
— edit in response to their reply: they have just showed you how untrustworthy they really are.
I have included screenshots showing that we reported the damage and the dirtiness on the same day of the cleaning, March 31st, there was no suspicious 11 day delay.
They made no attempt to make anything right, when I asked what they proposed they threatened me with their lawyer. -
Karitas Cleaning Service did an incredible job! We had a full deep clean ahead of the arrival of our baby and we could not be happier with how sparkling they left it. They also left the cutest touches, like tying our kitchen towels in a bow. We will definitely be using them in the future and highly recommend to anyone needing a cleaning. They were incredibly thorough.
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The best cleaning we have had in months!! They got in every nook and cranny in our house and made it spotless. Will be using them again regularly!
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We hired Karitas Cleaning Service to do a move out cleaning to prepare our home to go on the market. They did an absolutely fantastic job! It was easy to set up an appointment, and they reached out via text to let me know when the cleaning started and ended. Any questions I had were easily answered and they were very friendly.
The team who cleaned the house did amazing. The house looks like new! They cleaned areas I would have missed, and you can tell they took a lot of time and care to be sure it was all done right. We highly recommend them and would use them for our new home for sure. ⭐️⭐️⭐️⭐️⭐️ -
My home was cleaned completely. Alma and Celcia treated my house like it was theirs. They were detailed and thorough. I would highly recommend they and use them again.
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Karitas team has been cleaning my home biweekly for a couple of years. The team is very reliable, friendly and I always get a text when they are in route when it starts and when they are done. The girls do a great job⭐️⭐️⭐️⭐️⭐️
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We had a vacant loft that had sat empty for two years that we needed cleaned up for family visiting. They were able to squeeze us in very quickly. Both communication and service were great!
We were wow-ed by how clean they were able to get the shower after years of no use. Can't wait to welcome family into a space that looks and feels so clean! -
Karitas is always on time, very efficient, friendly cleaners. We’ve been using them for two years and I’ve recommended them to many family members and friends. They’re so wonderful & thorough!
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Wonderful first experience with our deep clean! A couple days later and my house still smells clean! I feel like the team really paid attention to detail and did a thorough job! Can’t wait to have them back
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The women who clean for us from Karita’s are always so kind! I noticed they have recently improved their business model with much more thorough communication, which I appreciate. They go above and beyond to use my own nontoxic cleaning products since I am allergic to synthetic fragrance. The baseboards are always superb. Occasionally, they miss things like dusting of knickknacks and high shelves, but rest assured knowing your lighting fixtures will glean after this crew cleans for you!
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Karita's Cleaning Service team absolutely blew me away today!!! I had a deep cleaning done and I am extremely impressed with the job they did!! Every nook and cranny was covered. We have very hard water and these guys made my shower glass doors shine so beautifully! They paid attention to every single detail!! I will not use anyone else after having this kind of service!
I work FT and take care of my mom who unfortunately has Alzheimers as well as being a GiGi to a three and two yr old grandson and twin granddaughter who just turned one this month!! So I cannot thank Karita and her team enough for taking this huge load off my shoulders!! -
I walked into my house after a long tiring day at work and felt I returned to my oasis. It was clean, tidy, it smelled so good too! I always find rejects after getting service because I am such a clean freak- but not this time! Thank you Karitas for making my heart smile and my house look so pristine !
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We used Karita’s for a move in clean and we cannot say enough good things! Our house looked and smelled amazing when they finished and we are so happy. I also want to give a special shoutout to their customer service. We had a family emergency the morning of the cleaning and they were so flexible and understanding. We were still able to get our home cleaned and they were so kind. We will definitely be using them again in the future!
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I just had a baby and tried the deep clean and was speechless! Everything is so tidy and clean. They did a wonderful job. They made my life a lot less stressful as a first time new mom!
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We are so thankful for the amazing work that Kárita’s Cleaning Service does every time! I recommended them to my brother and sister-in-law, and they have been satisfied, too! We plan on continuing to use Kárita’s for years to come!
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This was the first time ever having a cleaning service come to my house and Karita’s did an amazing job! They were very efficient with scheduling and quick to respond to me from the start with continued communication throughout the process. The team arrived on time and were very professional and friendly. They immediately got to work and were very detail-oriented as I expected with a deep clean. They cleaned everything on the deep cleaning list I paid for and included extra touches like cute folded napkins and towels which made me feel like I was in a hotel! My house hasn’t looked this good since moving in 20 years ago! And we have 3 dogs and a cat, but you’d never know they live here since there is no sign of fur or pet smell, but rather a wonderful light clean scent. The cleaning products they use are not harsh, don’t have a chemical smell, and are pet friendly. I am so pleased with the job that I will be scheduling a recurring visit from Karita’s Cleaning Service!
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They do great work. I’ve been using them for a while now and they’re great with scheduling, communicating, and they do a great job. I always look forward to coming home after Karita’s has been there.
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Karitas Cleaning Service always does a great job! Love how my home feels like a freshly cleaned Airbnb after they leave. This is my 3rd time using them - they're super responsive over text, fast at cleaning, and always detail oriented. Thank you!!
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We’ve used Kárita’s team for over 4 years. The biweekly cleanings are thorough and always done in a timely manner. The team demonstrates professionalism while maintaining a friendly attitude. We are more than satisfied with Kárita’s cleanings and would recommend them.
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I am a Mom of 4 who has a baking business out of my kitchen and I just really needed help cleaning so I could spend more time with my kiddos. I am blown away with how amazing our house looked after they cleaned! It smelled good, it looked amazing, they didn't miss anything or any spot. Honestly they did more than I thought they would. I am so happy to have found them and I'm looking forward to my weekly cleans! Thank you so so much! If you need a cleaner, this is the one!