Fire Damage Restoration reviews in Nashville, Tennessee

Just had ServiceMaster out here for a week doing remediation for a leak we had. Tra Lewis was an absolute joy to work with! He showed up on time every day, and even came early when requested before I had to go to work. He was knowledgeable, thorough the utmost professional! Tra, I can’t thank you and your team for making it so easy for us!

Best Experience from Servicemaster!! Our project manager -Trey Lewis has been a delight to work with! He is very professional and has kept us updated every step of the way. It is hard dealing with home damage when you are not local but we when you have someone reliable like Trey he has put our minds at ease. Highly recommend!!

Working with the mitigation team was incredible. They were so kind and helpful during a super stressful time. They did a great job communicating, were very professional, and they packed my belongings with love:) Highly recommend this company and their stellar team!

Great remediation work after pipes burst and flooded the back of house. Tra Lewis and his crew really did a great job!

We are so very pleased with the job they did from start to finish. We used their contractors portion of the company and they did a great job. I would say Andre and his crew were awesome so easy to communicate with during the process and after contractors completed their work. Jeromy on the construction side was willing to work with us even before he had any moneys from our Insurance. Communication was awesome on both sides and that is priceless to us. Mike and Gina Sidney.

Tra Lewis and Christopher were professional, courteous, and efficient. Trey did a good job communicating. He kept us informed and listen to our input.

We used ServiceMaster for a water leak we had. Tra Lewis came and dried everything out. Tra was great. Very professional and helpful , highly recommend him.

Had my old roof completely replaced with several sheets of old decking replaced in a single day. They arrived on time and were very clean about the work with yard clean up and debris very well done by the end of the day.

Drake & Andre were incredible. Gave us regular text updates and reasonable expectations. Made the remediation work as painless as one could imagine. Would recommend their team to anyone!

We can’t say enough good things about Service Masters by David’s crew, in particular, Jarah! When our home suffered water damage upstairs and roof damage in recent storms, we were overwhelmed and unsure where to begin. From the very first call, Jarah was professional, compassionate, and incredibly reassuring. She responded quickly, assessed the situation thoroughly, and walked me through every step of the process so I’d always knew what was happening. In a time that was quite stressful and discouraging, she was encouraging, prompt, and very communicative! This helped bring calm…this is true professionalism, and genuine care.
We are so thankful for everything she did (and a call out to LiLi as well, she busted butt too!!). We would recommend Service Masters by David and Jarah’s leadership without hesitation to anyone in need of restoration services! #GoTeamJarah/LiLi

I had some water damage in my basement and Deven and Christopher came out from Service master. They were in constant communication by phone and in person. They were friendly, polite,respectful of property, very professional and always on time. I recommend them and Service Masters highly.

Andre and Devon were very professional and thorough not only in the mitigation of my water damage but also in their clear and helpful explanations of what they were doing and why. This gave me peace of mind. Very thankful.

Tra Lewis was absolutely amazing!! He was professional and efficient! Kept me informed during the whole process from start to finish. Would 100% recommend his work.

We had a wonderful experiencing working with Tra Lewis and Chris. This project was not expected and they made something that was very overwhelming feel a lot more manageable. They did a wonderful job with the repairs we needed and are grateful for their help!

We actually unfortunately had additional water issues during the project and Tra came in a 2nd and 3rd time and took care of it all. He and his team were on top of the remediation during the whole process. Tra with ServiceMaster by David was awesome to work with. He was thorough and went above and beyond. He ensured the remediation of our condo due to water damage was done perfectly to prevent further issues and mold in the future. I trusted him with the entire process. He kept us informed and walked us through everything each step of the way. I recommend him and the remediation team and I am 100% satisfied with the work he oversaw and did with the remediation. Thanks Trey for all you did. Now on on to the rebuilding piece.

I recently called ServiceMaster by David to come and look at my crawl space. We live near a lake and a recent inspection had shown some mildew due to high moisture levels as well as some damage to the moisture barrier.

Andre came and visited and could not have been more professional and friendly. He carefully explained what he saw and what his recommendations were for alleviating the problem. We were very happy with the time he took to explain things and to make sure that we understood,

We scheduled the service and Andre came back out to perform the job. Once again he was extremely professional and courteous, He completed the job with minimal disruption to our family and provided a detailed report including before and after photos.

I would HIGHLY recommend using their services and I would absolutely call them again! Five stars all the way!

As an insurance agent, I can’t emphasize enough the importance of working with companies that truly act as an extension of your own during the claims process. Placing customers in good hands is something I take very seriously, and Charlotte has made that incredibly easy. Her communication, professionalism, and attention to detail have set a new standard — she makes it effortless to trust that our clients are well cared for. Thank you Service Master Restore by David!

Jarah and Lily were great! They helped with me with a water and mold remediation issue in my home in Nashville. They were pleasant, fast, efficient, and very accommodating. Would highly recommend!

Good company and down to earth staff. GREAT Crew Chief, Jarah. She is very thorough and informative and make sure the work is done right. Made me feel so at ease with my situation. Would highly recommend this company. Very reasonable price.

We had an issue with an upstairs shower. These guys answered the call and got on it immediately. Tra Lewis the project manager was professional and knowledgeable and explained the process and answered any questions we had. These guys did all around great work.

Tra Lewis, the project manager, did an excellent job on our home! He removed and cleaned mold from our closet, treated and protected our crawl space to prevent future issues from mold, and cleaned the ductwork. He was respectful, personable, prompt, and took the time to answer all of our questions. We truly appreciate his professionalism and thorough work — highly recommend!