Appliance Repair reviews in Old Hickory, Tennessee

Great small business that treats you like a person.

Made appointment then they cancelled. This is a booking service only. You call and then they try to find a repair person.

Do not give them a call- they have said that they would be back with a part to repair my dishwasher every day for over a week now and still have not shown back up. AWFUL company. Don’t waste your time.

I had a appointment with Green Hills Appliance repair. I called them at 10:00 in the morning and they said they would be there between 1:00 and 4:00 PM. i waited and waited for a cal. Finally at 7:15 they called and said they could not make it, by then i got someone else to come and they came within 30 minutes and got me up and running. I will never call them again and would suggest no one else would use them.

Called for a repair wanted a $90 deposit before anyone even showed up. No thanks, called another business and they have a $49 service fee when they show up. Acceptable, paying someone before anything happens? Not so much.

BEWARE: Company called 2 hours before scheduled appointment to tell me they did not have a technician available for today, but could come tomorrow. They had wanted a "deposit" over the phone when I made the appointment, but I refused because I said I wouldn't give them money until they showed up. Glad I didn't give them any money since they cancelled the appointment. I would not recommend this place.

I called in the evening yesterday as they advertise 24 hour appointment servic . I scheduled an appointment for today. After not hearing anything from them today, I called to chec . They checked and said they couldn't come out for a week. I had been required to make a $59 deposit in my CC. I xcld the appointment as I needed something sooner. I hope I have no trouble getting a refund. Had I not called them I wouldn't have known anything. The appointment services appear to be off shore call center . Beware.

Our LG fridge was not cooling properly, and the technician who came to fix it was able to identify and fix the problem on the same day. He was very professional and knowledgeable, and his pricing was reasonable. We would use his services again in the future.

Ice machine was repaired after 1 no show and then arriving late for next appointment. Prepaid for service on dishwasher Aug. 8th (my mistake) and as of today Sept. 10th repair has not been completed. They were a no show yesterday. I have requested a refund but doubtful i will ever see that money.

Thought I was getting local service. Was routed to Estaban Service. They were prompt. Ran dryer spun and heated but had loud vibration. Tech said it was motor a ND drum bearings.He called someone and said a part was available and scheduled return for Monday. He verbally estimated around 380$ and said he would send written estimate. He sent estimate for someone's refrigerator, not my dryer. He no showed, finally texted he was waiting for part, would not let me know when to expect him. Next day I called service, got Susan who got guy to schedule return. My husband met him at house. Tech cleaned dryer, replaced belt which was not the real problem and charged 328$ said bearings and motor would be an additional 190$ and he would have to get part. Felt like scam calls were from. FLORIDA and Georgia, not Tennessee. Dryer still is not fixed. Have called to solve issue no response. Susan said the tech manager would call, did not and they sent another invoice after my Husband gave them their check...Inc. service call $400. Spent for not much. Do not use these service, they are not local.