Home Services reviews in Sevierville, Tennessee

We started using Fleurish Cleaning this spring for our vacation rental cabin and have been happy with their services! The cabin gets cleaned, stocked, and staged in time, every time. Alicia is always quick to communicate and I love how they submit pictures for each clean. It gives me visual peace of mind as an out-of-town operator. Highly recommended!

Alicia and her team have truly elevated our cleaning standards. Their attention to detail and commitment to perfection is exceptional. They have a thorough understanding of our business needs and consistently deliver exceptional results.

One of the key factors that sets Alicia and her team apart is their exceptional communication skills. They are always prompt in their responses and ensure that any concerns or special requests are addressed promptly and efficiently. Their professionalism and clear communication have promoted a strong working relationship between us and our clients.

Since we made the decision to partner with Alicia and her team, our business has experienced significant positive feedback. We have received nothing but glowing 5-star reviews from our guests, who have been thoroughly impressed with the level of cleanliness and attention to detail provided by Alicia and her team.

Their dedication to excellence and commitment to delivering outstanding service has had a direct impact on the success of our business. We can confidently say that Alicia and her team are the absolute best in the industry, and we are grateful to have them as part of our team.

I can't say enough good things about Alicia and her cleaning services! She has been taking care of my house, which I use both as a residence and a rental, and she consistently does a fantastic job.
Alicia is incredibly thorough and detail-oriented. Every time she cleans, the house looks and smells amazing. She pays attention to every nook and cranny, ensuring that everything is spotless and well-organized. Whether it's a deep clean or regular maintenance, Alicia's work is always top-notch.
What I appreciate most is her reliability and professionalism. She is always punctual and communicates effectively, making it easy to coordinate cleaning schedules, especially when transitioning between rental guests. Her friendly and positive attitude makes her a pleasure to work with.
If you're looking for a cleaner who will treat your home with the utmost care and leave it sparkling clean, I highly recommend Alicia. She truly goes above and beyond to ensure her clients are satisfied. Thank you, Alicia, for your outstanding service! This review is specific, honest, and balanced, providing potential customers with a clear picture of Alicia's excellent cleaning services.

We truly could not ask for better cleaners. They are hands-down the best we’ve worked with. Every single one of our properties consistently receives 5-star reviews for cleanliness, and that’s entirely thanks to their attention to detail and high standards. Reliable, thorough, and professional every time. Highly recommend!

I initially hired Fleurish Cleaning to handle short-term rental turnover cleaning and inspections for my cabin. My only mistake was assuming that, based on their 5-star Google rating, they would be one of the best cleaning services in the area.

At first I had high hopes the partnership would work, since STR properties require dependable cleaners who understand guest expectations and tight check-in timelines. Unfortunately, my experience turned out to be the opposite.

The service became very inconsistent. It seemed like a different cleaner was sent almost every time, and on several occasions the people cleaning appeared to be very young, sometimes teenagers or kids helping, which raised concerns about training, supervision, and overall professionalism.

The biggest issue was inspection quality and lack of proper reporting. I was repeatedly told the property had been cleaned and inspected, yet very few issues were ever reported. However, when I conducted my own independent inspections before guest arrivals, I discovered numerous problems that should have been obvious and reported.

Examples included:
• Food remnants and empty bottles under couches and bunk beds
• Areas that clearly had not been vacuumed or cleaned
• Hot tub odor and residue that had not been addressed
• Multiple missed cleaning items that should have been caught during inspection

I notified Fleurish Cleaning about these issues and was told they were in the process of changing cleaners and improving their process, which I appreciated and hoped would resolve the situation. Unfortunately, even after bringing these concerns to their attention, the inspections continued to miss obvious issues.

Before new guests arrived, I again found multiple problems that had not been caught, which left me having to personally redo the cleaning right before guest check-in. Because these issues continued even after notifying them, I ultimately had no choice but to terminate their services.

Communication was also very unprofessional and difficult. There were too many layers of people involved, making it extremely hard to get a direct call back or resolve urgent issues quickly — which is critical when managing short-term rental turnovers.

Because some of these issues reached guests, it ultimately caused my Airbnb rating to drop from 4.9 stars to 4.6 stars, which is very damaging for a host where reputation and guest experience are everything.

For short-term rental owners, reliable cleaning and proper inspections are essential. Based on my experience with inconsistent cleaners, poor inspections, lack of reporting, and difficult communication, I unfortunately cannot recommend Fleurish Cleaning for STR turnover service.

If you are an Airbnb or short-term rental host looking for a reliable cabin cleaning and turnover service in the Pigeon Forge / Smoky Mountains area, I would strongly recommend carefully evaluating other options before hiring Fleurish Cleaning.

Quick and professional

Very professional and great at communicating.

Did a good job and showed up on time. Will use them again.

Always does a great job pays attention to detail!

Super great to work with! Joey is awesome!

Affordable, professional, and reliable. Best carpet cleaning company in the area!!!

Very good service and great work. Keep up the good work. Will definitely use A pro in the future

They provide a awesome service, the quality of work is impeccable and the owner and crew is very polite and professional!

Joey and his crew are great guys! Awesome customer service and great work!

Best carpet cleaning service I've ever used real affordable and very polite I would definitely recommend

2nd time using this company and it was the 2nd time they delivered excellent results. I recommend them to anyone. Very quick service, respectful men, A+ services!!!

A Pro Clean is the best carpet cleaner that I have used. You won't go wrong with A Pro Clean!

Absolutely recommend! We have used their services several times and find them to be professional, thorough and timely. Gail Conyer

They cleaned my store and my home. Both times great job and professional friendly service. On time for both jobs. Highly recommended. Great prices

Honest and Does the job properly.
Highly recommended.

Really knowledgeable! Came in and cleaned and fixed our carpets and floors very fast and good from our house flooding. Highly recommended!