Constraction reviews in Addison, Texas
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We recently discovered hidden water damage in our home, and Restoration Experts were instrumental in addressing the issue. We worked primarily with Vitaly and Joel. Their team worked closely with the plumber to quickly locate the leak and mitigate the damage effectively. They were very professional and responsive, and their experience proved quite helpful in dealing with our difficult insurance adjuster to ensure the mitigation was done correctly and as quickly as possible. Highly recommend their services!
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I’m very pleased with the service I received from Restoration Experts. Vitaly was very patient, explained every step thoroughly and set great expectations. His team were professional even through my own mess and headaches they kept it cool. I would definitely use them and suggest them if you’re looking for a professional honest team to come in and do the job right the first time.
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Vitaly and his teamed to such care when approaching my loss. They did such a good job of providing me understanding of the extent of my loss and exactly what needed to be done to mitigate and remediate the damages. I was completely informed and understood fully what was going the entire time. They were attentive and regularly checked in with me and monitored the progress while their equipment was present. They cleaned up after themselves and were always available when I had any questions or concerns
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These folks are a heaven sent team! They are fast, trustworthy and knowledgeable men. I had an interior water leak caused by a shower renovation project. It leaked to several rooms and down a main hallway. This team set up numerous fans, and checked for mold and any wetness in additional spots. They were also very kind to any questions I had, and were always open to explain what they were doing and the why behind it. Overall I trust them and would call them back if I ever had any additional issues in the future.
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If you are looking for the best damage mitigation services in Dallas area, look no further. Restoration Experts will take care of the damage promptly and in the most professional way you can imagine.
I had a nasty roof leak in my brand new house (circa 2021), after a full roof replacement in 2023. The leak affected the master bathroom and the kid's room closet. I set on to find the company to do the cleanup (mitigation) and restoration. I did several inquiries with different water damage restoration companies, some didn't respond, some others wanted me to assess the damage and send them pictures, and couple of other contractors came out to look at the damage in person, but did not come across as professionals and were vague about the specifics of what needs to be done and tried to inflate the cost upfront without knowing what's behind the walls.
Joel from Restoration Experts was one of the first to respond to my inquiry and accommodated my schedule to visit in person and to assess the damage. He came with equipment and explained every step of the inspection, took lots of pictures and measurements, scanned for water damage and took probes. He explained the process and what needs to be done to do the demolition and cleanup of the affected areas. That same day he sent me an estimate, and we scheduled the start of the work for the next day. The promptness is the key in this kind of situation, because we needed to get to the root cause of the issue (at the time it was not clear what caused the leak).
Let me tell you that Joel and his team were the most diligent and professional team I had seen. They set up the work area with covers so no dust would escape the perimeter. There were lots of items I was worried about like my granite countertops, cabinetry and the mirrors in the bathroom that they saved while doing the demolition. Everything was carefully wrapped preserved and moved out of the way. I had to work from home that day and the team was working quickly without making any mess or undue noise. They earned my trust and for the remaining days I left the keys with them, because I needed to be absent from home. They finished everything on time as promised and left the area clean and dry, ready for the restoration to begin.
Once the walls were taken out it became evident what caused the leak and that was addressed separately.
I recommend Joel "Restoration Experts" to anyone needing the most diligent, courteous, prompt and professional service for damage mitigation, precise and professional demolition.
Truly white glove experience!
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Vitaly is the best contractor we have ever worked with. He truly stands with the customer—thinking from the customer’s perspective and working collaboratively throughout the entire process. Although there were several challenges along the way, he communicated everything clearly and always provided effective solutions. The entire process was transparent, well-organized, and completed on time. I hope we won’t encounter more issues in the future, but if we do, I would gladly work with Vitaly again at any time. Thank you, Vitaly!
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As a new homeowner, I recently had a major leak and was completely stressed, but Vitaly and his team were incredible. Vitaly is an absolute professional who truly knows how to work with insurance companies to get things done quickly and smoothly. He took care of everything from start to finish, making the whole process so much easier for me. I would 100 percent recommend this company for any mitigation needs. Thank you, Vitaly, for taking such great care of everything.
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We had extensive water damage to our kitchen and Vitaly and his team were quick, efficient and incredibly helpful and professional. He walked us through our options and assisted with the insurance adjuster. An easy and reliable choice if you ever need mitigation services. I hope we won’t need it again, but if we do, I’ll definitely be calling Restoration Experts.
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Bad Service
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Very good in every way...definitely recommend!
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Very professional and on time. Made sure I was happy and pleased with the final product.
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Installation was fast and workmanship has excellent. Very pleased with the finished product.
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Great service. Got the job done on time with no issues. Fair price for spectacular work. Thanks Alexis.
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A.M.S. Gutters provided our Catholic church in Sanger, Texas, with commercial gutters to deflect the large amount of rain water that flooded the church and school on two occasions. The installation was well done and in a timely manner. When we requested changes, Alexis worked hard to provide us exactly what we needed. The result was even better than we expected. I highly recommend A.M.S. Gutters if you want a professional, friendly staff who won't be satisfied until the job is done right.
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We initially used AMS to replace gutters damaged by a tree falling on our roof. We were so happy with the results that we had them back to replace the rest of our gutters as well. They were extremely professional and very quick to respond. The work was done quickly and was high quality. Would definitely recommend.
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They did an amazing job doing my grout.. 100% recommend
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Martin was extremely knowledgeable as far as what needed to be done and finished in a professional and timely manner
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Johnny and his teams did an amazing job. Will definitely recommend to family and neighbors!
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These guys have a great service! They showed up at the time that was scheduled, they worked quick and did a really good job. Very satisfied customer.
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I really appreciate Johnny and hus team who did an amazing job and the job was done in a proficient manner. I liked that everything was explained clearly and all my questions were answered. I would recommend this to anyone.
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Had a bad smoke situation from a tenant!!!! They came and completely took out all the smell. Amazing and highly recommend