Reviews of local pros in Allen, Texas

Called his number…I thought I may have dialed the wrong number so
I hung up to check.
While checking James called me back.
What a conscientious guy!
Our Outside faucet had burst we freaked out because frozen and burst and water sprayed everywhere… about 4:00 PM.
We shut off water by about 4:30 and now I was calling James,.
James was out by 5:15 PM.
Everything fixed by 6 PM this is the review
Exceeded my expectations by a long ways.
I have MS and don’t get around too well.
I’m the target for getting screwed.
Not James.
Thanks James!!!

John, the owner of James Plumbing, diagnosed the location of our leak (mice in the attic chewed through a line), fixed the problem and Got er Done fast. I now have a new plumber. Give him a call, I guarantee you will be pleased.
Update...it was rats and they chewed through 4 pipes in total. John got us taken care of fast! He is da man...

We recently worked with James Plumbing at the house in Plano and I couldn’t be happier with their service. The team was professional, on time, and really knew their stuff. They quickly diagnosed the issue with the pipe under the concrete slab, explained everything clearly, and got the job done right the first time

It was a Saturday I really needed a plumber for my washer drain was leaking water I couldn’t wash my clothes the drain was clogged really bad. I called John great dude came out fixed my problem so fast and efficient for a very reasonable rate. Hands down the BEST plumber in Town. ⭐️⭐️⭐️⭐️⭐️

James plumbing saved us!!! We had a swamp outside of our house and Jon arrived quickly the same day I called!! He gave us a very reasonable quote and was back the next day to fix it!!! Wonderful and quick HIGHLY recommend!!

James came to see us so fast to diagnose a water leak for us. He had it figured out and was already getting us connected to who we needed to help us, even if it wasn’t him. We’ll definitely be calling him again!

I experienced that heart stopping moment when water is coming down from the ceiling and pieces are falling. I was so fortunate to have found James Plumbing. Both he and his wife were so kind. The problem was taken care of almost immediately and they will have a customer as long as I have my house. Please give them a try and I think you will be as impressed as I was!

Great service! Alex with James Plumbing came out on the weekend to fix a main waterline leak and got everything taken care of. He stayed until the issue was found and fully fixed. Really appreciate his dedication and professionalism!

We had a water leak from our backyard faucet today so we called the plumber who installed it a few months ago. Mr. Jon responded immediately and even left his work to come fix our problem. He arrived in less than two hours and replaced the faucet with a brand new one in about 10 minutes. Everything was done quickly, cleanly, and professionally. Since it was still under warranty he did not charge us which we truly appreciated.

After having a bad experience with a former plumber finding Mr. Jon has been a huge relief. This is the third time we have called him for an urgent issue and every time he has saved us by showing up fast and fixing the problem the right way.

Highly recommended; excellent service, great attitude, and someone you can truly trust. Thank you, Mr. Jon!

James did an outstanding job repairing a burst pipe located behind our bathroom wall. Despite it being a holiday weekend, he responded promptly and completed the repair efficiently. His professionalism and attention to detail were evident throughout the process. The quality of his work was excellent, and everything was left clean and orderly. I highly recommend James for any plumbing needs.

We highly recommend Jon with James Plumbing! He help us get our master bathroom toilet and shower unclogged. He was able to diagnose the issue and discuss options to fix the problem long term. We greatly appreciate his help. Thank you!

Called James Plumbing for my water heater. They responded quickly with a fair quote. The work was completed on time and done right the first time. Professional, efficient, and no upselling. Would use again and recommend to anyone needing a reliable plumber near Allen.

I have replaced 2 hose bibs at my house with Jon (James Plumbing). Both times I called, he came the same day as my call and made the repairs promptly...he did a fantastic job on both occasions and was very honest about the repair and what the options were. I’ll continue to use James Plumbing for my plumbing needs!

When I discovered my outdoor hose bib was leaking I contacted Jonathan and he came the next day to fix it. The bib was old and there was no access to the pipe it was connected to so he had to carefully break through some brick to reach the pipe, which was a scary thought, but he handled it very carefully. Not only did he replace the hose bib perfectly, but he surprised me by seamlessly mortaring the brick afterward without me even asking. When I came out, everything looked flawless, and the pricing was more than fair. Would highly recommend.

Bought a house. James has been here over the last few years doing work. He's installed new lines, toilets, and unclogged sewer lines. Trust him to be honest and do good work.

I had one of the biggest plumbing companies in the Allen area "diagnose" and "quote" a repair to a gas leak on the outside of my home. Under their advice I needed to cut my driveway to run a new line. I did get my driveay cut open and trenched. I couldnt get the original company to come lay the gas line to finish the work. We were without gas for cooking, bathing or heating the home for nearly a week. Red flag, after 2 days of calling to schedule the gas line nobody called me back until 4 days later. By then James had saved the day. I called James and he actually answers the phone. Not some office person who doesnt know anything about plumbing or an AI assistant and if he doesnt answer he calls you back quickly. He came out within an hour and within a few minutes was able to tell me the problem which was some unions that were leaking, essentially a simple fix. He ran a pressure test on all lines and the house and even fixed an error caused by the last technician from the other company. The first company wanted nearly 15k to excavate, replace a gas line and replace a quarter yard of concrete trench out of the driveway. I opted to hire out the concrete and trenching to save money and have them do the line which thankfully James informed me was completely unnecessary, but the original company wouldnt even respond to my request to approve the work! I essentially had my driveway cut open and excavated for no reason which was a costly mistake on my part. I wish I had just called James first. Its sad these days that some of these other plumbers and companies will take advantage of uniformed homeowners. Any company that pays plumbers commision should be avoided. Im thankful I found James Plumbing, he is honest and truly cares about his customers. He made it his mission over 3 days to run the proper pressure tests, do the repairs, run the tests again and meet with the city inspector to make sure we got our gas back on. People dont play games just call James Plumbing. Im glad I know I have an honest tradesman I can call in an emergency who wont inflate a repair, give me the safest most cost effective solution to my problem and follow through with his work. His solution was more than 12x less than the big company. Thanks again James!

The worst experience.

I ordered Front door for my house, after a month later installation guy come out to installed the front door, But guy said - His Buddy got Wrong Measurement, door needs to be cut , after that I contact Home depot surprisingly heard I have to wait at least 3 weeks to door will be ship the Home depot from manufacturing and another months to come back to installation , seems like will take 3 months just a get Front Door to be installation very very UNPROFESSIONAL

Very pleasant experience @ this store!
Dillon was a very pleasant, courteous, and professional young man (had the pleasure of him helping me quickly on both of my visits).
Was able to quickly get through the pro desk on both trips, and Lisa was very friendly, knowledgeable, and good at her job there. Thanks y'all !!

Quoted me $1400 to replace my water heater and said it may be a couple hundred dollars if there was any additional plumbing required. Tech came out and quoted $2400. Customers dont appreciate the bait and switch.

For the horrible upkeep of the eyeball lag bolt department it's just a dumping ground it's so mixed up.