Reviews of local pros in Allen, Texas

We have had 5 different pool services in the past 2 years and Southern Pool + Outdoors is the only company that has did good job. In fact, they have done a wonderful job! We are very pleased to have them working for us.
Thanks Guys! Job Well Done!

I have to say that l am so please with the care that Mr.David service to my pool so l salute David and his fantastic job thank u southern pool for good job !!!!! Ms. Drake

Southern Pool and Outdoors is fantastic. Brett and his team have taken care of my pool and equipment for four years (and counting) and I have been nothing but pleased with every service and interaction with every member of his team. He is reliable and trustworthy and I would recommend him to anyone looking for work on their pool or remodeling.

Brett has always been very helpful when we have a maintenance issue or pesky algae appear. His team is very prompt, makes sure the job is well done and answers any questions you have about the problem. Appreciate all their help and advice to make sure our pool is clean and in good condition year round.

David has and does a great job keeping the pool serviced and clean. Highly recommend Southern Pools.

Brett and his team are prompt, knowledgeable and professional! They brought my green pool back to life with minimal repairs. I’m so pleased I refer them to all of my clients. I appreciate them so much!!!

Southern Pool + Outdoors did our patio and we absolutely love the space. They added concrete, grill stand, and the patio structure.

Wanted to share my experience with this pool company after a recent pool remodel. I decided to go with Southern Pool & Outdoors because I felt he wasn’t trying to oversell me on stuff and I thought his price was real competitive. After putting the 10% down, about 5-6 weeks later the project began. The owner subcontracted the work out. I was impressed how quickly the tile, coping and replaster took. I saw the owner, Brett twice during the process – he stopped by during the tile and coping work and then after the pool was filled and aftercare completed to get the final payment. I had to do a lot of clean-up in and around the pool once completed because of the construction. This included removing large clumps of dry mortar around my skimmer opening. I wasn’t pleased with all the mortar left behind from the tile and coping people. Felt like it was a bit sloppy. I also didn’t complain about the tile and coping crew running over one of my landscaping lights. I cleaned up the mortar the best I could and then reached out to Brett asking if he could have someone clean up the dried up mortar in exposed areas of the coping? He didn’t respond and I had to follow up. Before he sent his guy out, I also sent him a picture of some plaster in the hot-tub that felt a little rough and asked if his guy could look at it when he came out. I wanted to make sure it wouldn’t recede any further as it was right at the ledge of a seat. His guy came out and chipped away some of the excess mortar with a screwdriver. While there are still spots that you can see, it will do. After we finally were able to get into the pool, we noticed some grout/mortar missing in a few areas. Although minor, I reached out to Brett and shared that we were enjoying the new pool and asked about some spot touch-ups for the area lacking grout/mortar. Brett did not respond and I followed up several days later. His response implied that I was looking for perfection and getting the perfect amount of grout is not easy. He ended with, “this will be our last punch list item covered and any additional requests will be charged separately as repairs.” He later added, “making unlimited trips over and unlimited amount of time does not work.” I was very disappointed with his responses and question him standing behind his workmanship and warranty. We’ve never asked for “unlimited trips.” We’ve merely reached out and have questioned in a professional manner some of the quality of work and just want a product that looks good and will last. Attaching a small sample of photos from the items mentioned.

David has been our service provider for about six months and has excellent maintenance for our pool. I would recommend him to anyone looking for pool service provider.

I’ve used several companies over the years, and this is by far the best one. David is very knowledgeable and always responds quickly to any questions I have. He doesn’t just do the work—he also takes the time to explain what he’s doing and show me how to handle simple issues myself if they come up again. Very professional and impressive service. Highly recommended.

We love how Alex pays extra attention to our pool. Our Polaris hose keeps getting tangled and Alex always takes the time to straighten it out. Our pool looks great!

David is awesome! He does a great job on our pool and always sends texts when he is on his way so we can put our dogs inside and they don’t get out.

We had a complete backyard overhaul from Southern Pools + Outdoors. They put up a patio cover, extended our pool deck, put a deck overlay on all the decking, put new coping, title and plaster in our pool. In addition, they redesigned our pool by making a tanning ledge and reduced the depth of our pool. We could not be happier with the results! Brett and his team were great to work with and would happily refer anyone to him.

I had some stone work needed around my pool/spa area. I called and Brett came out to check it out. He was very helpful and set up his masonry crew to come do the job at what I thought was a very reasonable price. I have to say I am probably more picky than most customers and I couldn’t be more happy with the work they did. I explained what I wanted and you can’t believe how hard these guys worked. Not only was the work really good, they don’t mess around… it was done quick. You can’t tell but I had several stones replaced on the right side of my spa that were crumbling. I’m glad I called Southern Pool & outdoors. They are local to me and they exceeded my expectations in not only the work, but Brett was great in communicating with me and that’s important. I highly recommend them if you need anything.

David is a great person. He is always on time and leaves our pool sparkling and clean. He also keep me informed on any repairs that may need to be fixed.

First of all, Sabrina, at the office was very cordial, helpful, and in providing a timeframe of the work I needed as well as, an estimated cost of the work to be done. Secondly, the Lead Technician, Ty… was punctual, friendly, approachable, and skilled/knowledgeable about the work that I needed done, in regards to, my pool. Ty also agreed to follow up tomorrow to make sure the work he did was satisfactory. He is an asset to your company. Great job… I highly recommend this company for any pool needs!

We have used Southern Pool and Outdoors for over a year and we love the service!
David does a wonderful job for us each week!
You can’t go wrong with Southern Pool and Outdoors or David!
Keep up the good work David!

Souther Pool and Outdoors was recommended to me from a friend. Brett was able to come out same day. Fixed my leak. He was super nice and easy to work with. I’ll definitely use them again if another issue arises.

I recently switched my weekly pool service to Southern Pools and am delighted with the decision. Their services are competitively priced, exceptionally thorough, and backed by outstanding customer support and responsiveness.
Thank you for consistently delivering such a reliable and trusted service experience.
Bob Merlo

Best services Great value in the commercial industries!

We wanted eco-friendly waste management for our office. We got it! Thanks for pro service!