All reviews for 308 Solutions Group

Jim Tidwell consistently proves to be “Johnny on the spot,” always present and ready when needed. He brings cost-effective, thoughtful solutions to major challenges within our 2,200-home master-planned community, supporting the clubhouse and all amenities with exceptional expertise and reliability. His dedication and responsiveness make a meaningful difference in keeping our community running smoothly.

Anthony installed two exterior coach lights for us earlier today. He was professional and did an amazing job. We look forward to using him for replacing several interior fixtures in the next several weeks. Thank you!

Jim and Ethan did a fantastic job working on the patio heaters! They explained what was going on, highly professional and didn’t waste any time when it came getting the job done within a timely manner. We will definitely use them again for any electrical work!

Amazing service from our electrician. Easy to schedule, arrived on time, got everything done the same day and listened to all our concerns and provided insight and solutions for us. Highly recommend 308 Solutions.

So incredibly thankful for Jim and his team at 308 Solutions. I cannot express my gratitude enough for their professionalism and expertise in the electrical work we needed done for our shop. Jim went above and beyond for our business from day 1 when he came out to scope the work and give us a bid. The entire team impressed us and we look forward to working with them again when we have more electrical needs. They’ve earned a lifetimer with us. Thank you again for exceptional work and prompt service. Highly recommended by us!

The 308 guys did a great job fixing an electrical issue in my home. They were easy to communicate with and get on the schedule for the repairs. They were transparent, efficient, and very knowledgeable. I would hire them again for any electrical needs!

I had a great experience with 308 Solutions Group when they repaired our sewer line. Butch and his crew were courteous, knowledgeable, and professional from start to finish. They kept us informed every step of the way, which made a stressful situation much easier to deal with.

What stood out most was how quickly they responded—they were out within hours of my call and provided a fair, straightforward quote with no surprises. The work was completed on time, exactly as promised.

They also took extra care with our property. The crew was neat, respectful, and very gentle on the landscape, which I really appreciated. You could tell they take pride in doing things the right way.

Overall, this was a smooth, no-drama experience. I wouldn’t hesitate to recommend 308 Solutions Group to anyone looking for a reliable, honest company that delivers quality work.

I’m extremely disappointed with the service I received. Despite being referred by my community neighbors, the experience was far from what I expected. I was charged 1.5 hours of travel time for a technician who spent exactly 25 minutes on-site. This charge was never communicated to me, and I was not informed that travel time would be considered service time. Had I known, I would have chosen a local technician and avoided this entire situation.

To make matters worse, the technician initially quoted $290, which he confirmed on his mobile device. However, the final bill inexplicably increased by $90. When I questioned this, the company failed to provide a reasonable explanation and refused to honor the original quote.

After raising my concerns, the company offered me a 15% discount, but only if I paid the bill by the end of the day. This felt like coercion, forcing me to make a payment under pressure. To avoid any further debate and trouble, I reluctantly paid the amount they demanded.

This entire experience reeks of miscommunication, unfair billing practices, and poor customer service. If you’re considering using this service, be wary of hidden charges, unexpected price hikes, and pressure tactics. I will not be using their services again and cannot recommend them to others.

I was surprised to see how you managed to turn a negative review in your favor. I had already paid extra for the additional effort you put in, but then you added the 1.5-hour travel time to the service time without any prior notice. I’m certain that anyone would have declined the service if they had known the technician was coming from such a distance. It feels like this was intentionally not communicated.