Hightower Service, Inc.

I started using Hightower at my own home 21 years ago. They replaced three units at my house over time as the builder-grade units that came with the house failed. They always provided sound advice about fix vs. replace. When my mother moved nearby, they put in a new unit for her. Recently they replaced two units at an investment property we own. Is Hightower the cheapest? Absolutely not. But, on Carrier equipment they are competitive and, more importantly, they can get Carrier's attention when they need to if there is a special issue to address. Above all, they do the job right. Their maintenance technicians are well-trained and respectful of the property. When my daughter and her husband bought their first house, Hightower took over maintenance and addressed issues leftover from the previous owner. Our business has grown with them to the point where they maintain 7 properties for us totaling 12 units. I highly recommend them if you want the job done right the first time and value high quality service. Hey, they are good enough for my elderly mother and my daughter they will certainly do a great job for you!

Cliff was precisely on time. He was professional and efficient, going about his inspection procedure. When finished, Cliff covered the Cooling System Inspection Report in detail, and pointed out areas of future potential failures of the equipment. He was courteous and polite and we were very pleased with his work. A good representative for Hightower Service Inc.

Hightower Service responded immediately this morning. Phil, the Hightower Service Technician, arrived on time and resolved the issue promptly. He was super professional and kind. It was like having a friend come over to help us! Thank you