All reviews for Direct Source Plumbing

I received an estimate on Monday and they were back out on Thursday to do the installation. I connected with Emma at Home Depot who connected me to Amie receptionist David and Tyler. All family all working together to get great jobs done. They were on time, professional and diligent in all they did. We need more great customer service and family owned businesses like you!

With all the issues we have had with remodeling our home, this was not the case with Direct Source Plumbing. When searching for a plumber via the internet, I was impressed with their reviews as well as their ad including the logo of the Cowboy Church.

They were very quick to respond and to schedule an appointment. Wes was so helpful and pleasant to work with. He knew quickly what it would take to get our plumbing in the shower working properly and was prompt in getting it done. He was here when he was expected and called before he was to arrive. We will definitely recommend them and will certainly call if we have any other plumbing needs. What a Blessing they were for us!!

A+ service at a readonable price. I've had both a kitchen faucet replaced, and damaged toilet wax seal done. If I have a plumbing issue this is my go to service.

This was our first time hiring a plumber, and we were very happy with the experience. Wes arrived promptly and listened to all of the issue that we were having. He was friendly and professional, and made sure to explain all the fees before fixing our plumbing problem. Great customer service, and not a bad price. We will definitely use them again in the future.

Wes came out & detected my water leak immediately. Quote was reasonable with no service fee for estimate. First time to use Direct Source from TGCL & had a great experience. Very satisfied to find an outstanding plumber for my household needs.

The technician Tyler was very professional & on time. Received a call when he was on the way. He was able to clean out our clogged drain. Before he left he took the time to even run the washing machine for a few minutes to make sure it would drain properly as it was on the same line as the kitchen. Very thorough. Highly recommended!

I called Direct Source Plumbing shortly after they opened in the morning because my toilets were backed up. They said they'd be out between 11 am - 1 pm, which I was surprised to hear. Wes showed up just after 11 am. He took care of the issue and told me what the cause was. I asked him for his opinion on what I should do about the issue since it'll likely happen again and he gave me honest feedback which I greatly appreciated. One feels a bit apprehensive when dealing in an area they don't know much about but Wes did a good job of explaining the issue.

No one ever wants to have to call a plumber but I feel good knowing that I have found my plumbing company. The price I paid was exactly what they quoted. They got there fast and did their job quickly. I am a very satisfied customer. I recommend them to anyone that needs this service. 5 stars!!!

I would give Direct Source Plumbing more than 5 stars if possible. My toilet and flange needed to be replaced. I got two estimates, and Direct Source was the better of the two, without using a jackhammer into my floor, as was prescribed by the other company. The job was done in 3 hours by Direct Source, rather than a full day, and I did not need to replace my floor or use a jackhammer. Wes was the repair man that came to our house. He was right on time, professional, respectful and prepared for the job. He communicated at all points during the process and responded to all questions clearly, without trying to confuse issues or add costs. He left the area clean and tidy. As an owner of an older home, I have plenty of experience with all kinds of repair companies and their agents. I know it is always a good idea to get two bids on any job, and this job illustrated exactly why it is so. I recommend Direct Source Plumbing without reservation.

My first experience with Direct Source plumbing was great. Wes Hart was very trustworthy and professional. I originally thought I had two issues, an outside leak just past the meter and a possible inside leak under the slab. I was expecting the worst! Wes took time to thoroughly assess the issues and explain the potential repair scenarios. He worked quickly to repair the outside issue. He then diagnosed that I didn't have a slab leak after all. I've had other plumbers who would have taken advantage of the situation and misled me into paying for repairs that I didn't need. I appreciate the integrity and honesty of Wes and Direct Plumbing!

Had my kitchen sink clogged up and not draining I called directed source plumbing to fix the situation the receptionist Amie was able to get me an appointment next morning. Tyler was the plumber who arrived to fix my clog. He cabled the kitchen sink pipes all the way to the outside pipes. Very informative with exactly what he was doing. He also went beyond and wet vac under my sink. I definitely recommend this company.

Direct Source has all around fantastic customer service. From the moment they answered I knew I would be well taken care of! I told her I had a leak and she had Wes over here within a few hours for a FREE estimate. Everyone else quoted me several DAYS out but Direct Source made our leak a priority!

When Wes arrived he was quick to discover the knob just needed to be tightened. Instead of racking up unnecessary charges he let me know it was fixed and cut my bill in half! Wes is a true lifesaver.

Everything was completed FAST (within hours of the call) and for a great price. I cannot recommend Direct Source Plumbing and Wes enough!

I love Direct Source Plumbing. Everyone is incredible professional. I’ve used them since David started company roughly 15 years ago. David, Tyler, Wes & Amie are the best. I’ve even referred father-in-law & he loves them too. If you have a plumbing issue, I HIGHLY recommend Direct Source Plumbing.

David is an absolute rockstar! Thankfully, I have found a trustworthy plumber after moving to a new city and state. A plumber isn't always someone you want to see, but when you do, David is the kind of guy you want to show up. He came in, gave a reasonable estimate, and was able to get to work on my project right away. In my case, he was able to move a couple of toilet valve stops that were originally installed directly behind the toilet, to make room for the new modern, longer toilets. He did great work! I will not hesitate to call him again in the future. Hopefully, he won't be too busy with all these great reviews ;)

Thank you to Wes and his son for coming out and helping get my shower leak fixed. He was on time, courteous and very knowledgeable in his work. It was fixed quickly. The company appeared very family oriented which makes me appreciate their business. I would definitely recommend them and will be a returning customer. Thank you!!

God is good. I prayed for the right plumber before going on the good contractions list and I selected Direct Source Plumbing based on their logo and I’m so glad I went with my gut.
Amie was so nice and Tyler was wonderful. This is my plumber for life. Tyler took care of my emergency along with a couple of other things.
My sister and I also got some much needed laughter
out of this visit.
I recommend this company wholeheartedly if you’re looking for a good plumbing company that won’t overcharge you and take advantage of senior citizens

David was extremely professional and was right on time. I couldn't be happier with his service. I definitely plan to continue using their service.

Great experience! David came out in just 2 hours to unclog the line. Extremely nice & efficient. Got the job done! Thanks Direct Source Plumbing!

Dave diagnosed our foundation leak and had a crew tunnel under the edge of our home and facilitate him being able to run new lines and restore our hot water. He did excellent work at a very reasonable price. I would recommend him for any plumbing repairs.

I called Direct Source Plumbing and right away I was impressed by the service over the phone. I felt very comfortable knowing that I was going to receive good service. I was searching for a plumber that I felt would give me a fair price and quality service. I took a chance and scheduled an appointment and Wes called within the hour. I must say they delivered. My quote was fair and we also received valuable information in maintaining our drains. Wes was patient and very knowledgeable about his job. I will definitely contact Direct Plumbing again and refer them to friends/neighbors. Thank you Wes and David

For all your pluming needs Direct Source Plumbing is the company to call. They take their time to diagnose the issue to make sure you get taken care of. They will not over charge you and they WILL get the job done!! Look how they repaired this huge issue with our sewerage line. Yes that is a cable that the cable company ran through our property. Thank you Direct Source Plumbing for everything!!
Raquel Leiker

City confirmed a leak on my side of the water main. I had a great experience with Direct Source Plumbing when I had a water heater replaced last year, so I called them again. I called just before 5 p.m. and a courteous person answered the phone. I was able to get scheduled immediately the next day. Tyler arrived ready to work. It took some digging to isolate the leak due to the highly saturated dirt and clay, but he found it in about 30 minutes. After getting the proper parts, he not only solved the water leak but explained every aspect of what he was doing. I am spoiled by the kind of service I receive from this company. I will continue to use and recommend Direct Source Plumbing.

Dwayne Allman, very satisfied customer