Constraction reviews in Austin, Texas

4.8 based on 3637 reviews Back to the listing
    5

    I worked with Cole to replace the roof on our home. Our insurance was about to raise our rates again due to its age. I reached out to several companies including a company that was well regarded in our neighborhood and had put new roofs on most of the neighborhood homes. I ended up choosing Ace over that company, largely because of Cole and his quick/thorough communication. Also, Ace was able to tackle a small gutter repair in-house that the other company was not. I asked a lot of questions and he always followed up with a helpful response and never seemed bothered by my questions. He even came by the house to drop off a roof sample for our HOA even though we had not yet accepted their bid and he was patient and timely as we requested modifications to the bid based on product selection changes.

    The roof replacement also included changing the existing insufficient ventilation to a new ventilation method and they gave thoughtful consideration to the planning for that including examining and sizing the interior space of the attic and air intake.

    Everything ran smoothly during the installation process - the crew was friendly and considerate of the property cleaning up completely after finishing work. The whole process was professional and friendly from start to finish. The end result looks good and I would not hesitate to recommend Ace Roofing to anyone in the future.

    5

    I would highly recommend Ace Roofing and was super impressed with our experience throughout the process and the end product!

    We worked with Bill Sprauer and he was INCREDIBLE. We weren't aware of any roof issues when we made the offer on our first home and the inspection came back with multiple flags. Our inspector suggested that we have a roofer check it out to access the damage. I called three different roofing companies and Bill called me back within a half hour. He said he could look at our roof within the hour. Working through the tight option period of buying a home, this felt like a miracle! He sent me pictures of the roof, talked through areas of concern and a sent a quote all that same morning.

    Long story short, there was severe hail damage, a turbine top had blown off and a lot of wear and tear. We closed on the house knowing we would need to replace the roof before insurance would cover it. Again, Bill swooped in and had the BEST PRICE (we got quotes from two other companies) and was able to replace our roof three days after I got back in touch with him--and that was working around thunderstorms that week. He sent updates and pictures throughout the day.

    It was so nice working with a person and company that were trustworthy and responsive. Ace Roofing is hands down the best.

    5

    Maston Naslund and his team at Ace Roofing did an incredible job helping us settle a hail damage claim and replace our roof. Maston is an expert, at his job works hard to deliver on everything he tells you he will do, follows up promptly and is easy to work with. His install crew was very professional, took pride in their work, did their job in less than a day, & cleaned up well when they were done. I highly recommend Maston and the good folks at Ace Roofing!

    5

    So over 6 years ago I contacted this company and a person named Adam came out and sealed some vents for me on my roof. I had just purchased my home and wasn't charged, he just said keep him in mind in the future. Welcome to the future! It was time for a new roof and I had his contact info saved in my phone.

    The whole process went smooth, dealing with the insurance company not so much, but that has nothing to do with the new roof ;) Adam was professional and ordered the product after giving me an estimate and making an adjustment I requested for some extra vents. Fast forward a few weeks later and as promised the crew showed up at sunup around 7AM. They worked to get the existing roof tore off within a few hours, did repairs, they started new shingle install. Everything was wrapped up by approx 3PM. They did a pretty good job cleaning up, however a few nails remained on the roof as well as in the gutters and a tip from a caulk tube. Not a huge deal, but worth the mention. There was also a piece of shingle trimming in the gutter. All in all I am completely satisfied and would recommend their work. I got up there this evening to inspect and to my somewhat untrained eye everything looks great!

    5

    Ace Roofing did a great job with my house. They took care of all of it - shingles, drip edge, replace all vent stacks, rain gutters, and sheet metal on patio cover. Their project manager, Maston Naslund, was great to work with - very knowledgeable. We were delayed for about a week due to weather but they got it done quickly after that and did a thorough cleanup. Thanks!

    5

    It’s great when you find a company that does great job and puts customer service ahead of everything else. I always enjoy being able to write a glowing review. If you are looking for a roofing company, ACE is definitely the way to go. I can see why they have so many good reviews. We had contacted multiple companies and it was evident from the first phone call with ACE and visit, we knew that we had found the roofers to do the job. Amous Moran, our ACE Project Manager, is very personable, explains everything, and answers any questions you may have along the way. He was available throughout the process and worked with the insurance company to make sure everything was done correctly.

    From help in selecting the right color and materials, to plans of the couple upgrades we chose, right through to the finished roof, Amous is amazing. Any company is only as good as your point of contact. Amous made the whole process easy and enjoyable. He was even able to schedule us prior to the painting of the house.

    There are a lot of roofing companies out there and getting a new roof was a process that we didn’t know a lot about. There were no surprises. Amous walked us through everything and I can say with 100% assurance I would recommend ACE Roofing to anyone looking for a new roof. In fact, we have already referred them to a couple of neighbors. Their prices are reasonable, they do a great job and we couldn’t be happier. Not to mention, they warranty their work, so we have complete piece of mind.

    5

    We worked with Ace Roofing to replace a roof that had been damaged by hail and other weathering. DJ impressed us with his professionalism and expertise during the roof project, which can be a pretty intimidating process. He guided us through the entire process, working closely with our insurance company to ensure the necessary coverage for the repairs. In addition, he went above and beyond by installing a complimentary gutter at the back of our house. Efficient crew, completing the entire roof job in just one day. If you're looking for a contractor who delivers exceptional service and results, I’d definitely recommend DJ.

    5

    Dj is exceptional with his customer service - communicated well and often. We are very happy with our new roof and grateful for how easy the whole process was with Ace Roofing! Thank you for everything Dj

    5

    First class experience with DJ the owner of Ace Roofing and his Team. Professional in all aspects from the estimate to the clean up. Plus was able to make it happen within the time frame required to sell our home. I highly recommend Ace Roofing.....

    5

    We had at least four companies come give us estimates and found Ace to be our first choice. Masten came out before & after and contacted us several times during the process. Masten asked me to write this review and I don’t usually write reviews unless I really feel service is quality. I was happy with his crew. Happy with the work, and I am sharing pictures of the quality of the work. I’m especially excited about the five year unlimited, workmanship warranty, as this is important, and also a valuable asset to our investment in this new beautiful roof. so I do highly suggest you consider using this company for your roofing needs in the central Texas area. No company is going to be 100% perfect, but we took the time, an agonizing two weeks to filter through other companies and this one was our top choice.

    5

    Ace Roofing was great to work with, Maston and his crew did a great job, quality work, and cleanup after the job was done. Maston was very knowledgeable, communicative, and great customer service. Our install date shifted a bit due to availability of the specific shingle we wanted to go with, Maston was on top of the communication and kept us in the loop of status and dates. Once the date came, everything was on time as stated. Great experience, highly recommend Ace Roofing.

    5

    We had a great experience with Ace! They were quick to get the job done, kept the job site clean throughout the process, and carried themselves professionally. The finished roof looks great and the workmanship was excellent. I’d highly recommend them to anyone in need of roofing services.

    5

    March 2023
    We highly recommend Ace Roofing. I love my new roof, it's beautiful!

    Ace Roofing was a blessing in disguise. It was by fluke that I came across this company. Initially, I was calling around to Roofing Companies for information regarding another "Roofing company " that I was unable to find ANY information on.

    I needed a new roof. I had leaks from a previous storm. I had 2 "Roofing companies give me estimates. One roofer I liked but he started pressuring me to sign a contract and pay him upfront for his services before the first shingle was ever removed. These "RED FLAGS " were the reason I reached out to Ace Roofing. I found them online, and reached out to them for general information. To my surprise, within 10 minutes of leaving a message with a receptionist ( for a call back from anyone), an owner returned my call. I conveyed my concerns about my situation. I was reassured my concerns were valid.

    We have had 2 homes insured for the last 20 years and never had a claim. This was all a learning process for us. We live in the hill country and Ace Roofing is in Austin. Normally businesses don't /wont come out this far. When I asked if his company would be interested in giving me an estimate I was very surprised when he agreed to come. By the time DJ left my house I knew WE mattered. We had detailed conversations over all aspects of the project. They were very knowledgeable and helpful with solutions to alleviate any stresses I had over dealing with the Insurance company.
    Ace Roofing has been an absolute joy to work with. Their employees know their jobs. They are ready, willing and able to obtain the BEST results for the client. I was always kept in the loop, via phone calls, email and texts. Nothing, I mean absolutely nothing was ever done without my knowledge or consent I'm 59 and have never felt like " my money" was as good as the next person until Ace Roofing. With this company, I have never felt like just "a number " or " just another pay check". We have been treated with the utmost respect. Promises made promises kept. Above and beyond expectations.

    Adjectives to describe my experience:

    Truthful
    Honorable
    Punctual
    Competent
    Knowledgeable
    Kind
    Professional
    Quality products

    5

    The wind in Texas is always a challenge. Seems like I lose tiles once a year. Who do I call = Ace Roofing! Maston at Ace has been amazing over the past several years. Always available, prices reasonable and work quality has been great. Thank you Ace!

    5

    Highly highly recommend Ace Roofing..

    Cole is amazing. Called him the evening of the 3/4/25 windstorm and he was out the next morning to inspect and patch everything.

    I got quotes from other roofers previously but it was very clear they the others just wanted every penny they could get for a roof replacement. Cole/Ace really took care of me and they use only high quality materials.

    New roof was on 10 days after I first called. Contractors were great. Got here at 7 and left before 2 and not a single trace left behind.

    I truly feel you’re missing out if you don’t at least let Cole/Ace come out to inspect and give you a quote whenever you need work done.

    Entire process really couldn’t have gone smoother. 12/10.

    5

    Wow! Ace Roofing saved the day for us.

    We were in the middle of selling our house when a roof inspection came back with a list of necessary repairs. It was a stressful situation, but reaching out to Ace Roofing was the best decision we made.

    A few things that really set them apart:

    Affordability: Their quote was much more competitive and affordable than the estimates provided in the initial inspection report.

    Personal Touch: DJ, the owner, actually came out to our house to meet us personally, which gave us so much peace of mind during the process.

    Transparency: Garry, the project manager, provided detailed photos and full documentation of every repair they accomplished. Having that paperwork was a huge asset for our home sale.

    If you’re looking for a professional, honest, and reliable roofer in Austin, I cannot recommend Ace Roofing enough. Top-tier service!

    5

    AMAZING roofing contractor -- good service, attention to detail, timeliness and honesty.

    About 3 years ago, I got quotes from every company in town for my roof replacement. In a sea of dishonest salesman, Maston really stood out as the only honest man who told me I didn't actually need a new roof yet. He gave me recommendations for small repairs (much more detailed of a report than any other company) and he also provided a quote for a full roof replacement, at a better cost than any competitor. Maston was the only HONEST man amongst the herd of deceptive contractors.

    Although I did not need a new roof back then, when it came time for my roof replacement after some bad hail storms and years of wear, I knew exactly who to call.

    Maston was excellent, even coordinating the preparation while he was on vacation, to stay on track with our schedule. The work was completed on time and on budget.

    All in all, I'm very happy with my experience!

    Best roofing company in Austin TX! Hire these guys and you won't regret it.

    5

    Terry was very helpful and did as he quoted.

    1

    i wish there is an option to give 0 stars...my heart is not accepting to give 1 star

    5

    Extremely happy with the service. Efficient, professional and economical. What more can you ask for?

    1

    i wish i have option to select either 0 star or -negative star to describe about this company..such a time waste and they did such a bad job