Electrical reviews in Austin, Texas

I never write bad reviews cause I’m a business owner and know that it’s hard to run and operate a business. But I feel like we got taken advantage of, and it was probably my fault but I felt my experience should be presented. The technician was super nice and great, as well as the owner I spoke to after was helpful. I just think they should do a better job about giving prices in detail before presenting. We paid a $95 service fee, technician came, and told me it would be around $1000 to fix all the problems (Total four issues). I thought that was expensive but understand their time and costs. Then I had second thoughts on the importance of 3 out of 4 jobs and said let’s take care of the main one and got a re-estimate of $903. I was surprised to find out that it was only $100 cheaper. So I asked for more details about the costs. Materials were $180 and service fee of $95. That’s when I came to realize that it was $600 in labor for 3 hours. Again, I understand time and their skill should be paid for. But what bothered me was that I was not asked and automatically charged for the technician to go and get the needs materials (which I was paying for already). I assume they had these parts on hand but was wrong. A technician getting paid $200/hr should not be driving around getting parts. Felt like it would have been best to get parts myself and have him back later to install. The technician arrived at 11am and left around 2pm and all we got was one light fixed (ballast and light bulbs) for $900. Seems excessive since I felt like an hour was wasted getting parts. Just my thoughts and it seems to be a common sentiment throughout the reviews. They did great work, no one is questioning that but the rates are just crazy high since other groups charge $75-$120/hour and the process is more bid per project based, Which I think better suits my needs.

I recommended this company to simply hook up to sauna heaters which was just a matter of reconnecting them as they had been previously installed and disconnected for a maintenance procedure. What should have taken 2 hours max cost my client over $800.00. A reasonable charge would have been closer to $350.00. Bryant claims they have to charge this much to pay their people. They evidently weren't qualified to do the job efficiently and then gigged my customer. I will never refer Bryant Electric to my customers again. Keep Austin Wired is their saying but I'd leave it to someone else next time.

We have had Bryant Electric come to our home in Austin several times for different electrical needs. We have been completely satisfied with their work on each occasionally.

Today Bryan and Jeff were here to hang a couple of chandeliers and to add dimmer switches. These two men did an excellent job. They were on time, pleasant, and professional. As it turned out they did not need of use scaffolding and this lowered the bill substantially. I would highly recommend this company.

Great company! Very responsive and honest communication. Company gave notice when I could expect them and they were on time. Employee was very knowledgeable and efficient, and the price was fair. I will certainly use Bryant's again for future repairs and installs.

We lost power in the outlets in both our bathrooms and on the back wall of the house after I tried to remove an exterior light. Angel was able to diagnose the problem right away and he spent no extra time fixing it and charging me unnecessary fees. He added my new outlets in the garage in a timely and friendly manner. I would definitely recommend Bryant for any electrical or AC needs.

I’ve been using Zack for several years now. He’s done a variety of projects ranging from new service hookup to adding new circuits. Most recently they installed a Tesla charger in our garage. Work is always clean and professional. Zack is great and we’ll continue using them.

When I needed complete, all-new wiring for my art studio, a well-equipped electrician from Bryant Electric Service showed up in a very timely fashion. He worked confidently and efficiently, completing all the electrical work long before the insulation and paneling worker showed up for his job. I'm extremely thankful to Bryant Electric Service for their highly professional service, because they installed a much better system of circuits than I had even imagined. For example, to insure a high level of electrical safety, they connected every outlet to a ground fault interrupter. This was something I hadn't considered, but it made perfect sense and the extra cost was minimal. Also, the wall outlets are plentiful, installed in groups of four, so I have no need for running extension cords all over the place. The interior is pleasantly illuminated by well placed and efficient lighting. In addition, they installed a dedicated wall outlet for an air conditioner, another outlet in the loft, and a 240 volt outlet for a kiln. Months later, I needed a second 240 volt outlet for another piece of equipment. Once again an electrician from Bryant Electric showed up on time and quickly installed that 240v outlet right where it was needed. The results of all this work are seamless and very satisfying. In the process, everyone from Bryant was so professional and courteous, it's impossible to imagine better service. I highly recommend Bryant Electric Service to every individual or business owner who wants the highest quality lighting, wiring, and electrical repairs performed by first rate, professional electricians.

Bryant Electric Service is awesome! Brooke is wonderful with customer service, scheduling and details! Nick Sista came out, assessed the project, offered his advice and had the estimate on site within a few minutes! I was on the schedule in less than a week and then we quickly passed permits and were finished up within a half day! I highly recommend Bryant Electric Service! They are so much better than other local competitors.

I worked with Zach to get a couple breakers replaced and he was able to come out same day (which is always preferable). He took the time to explain what was wrong, and make sure he was getting me the best price possible. For sure recommend for a trustworthy, good quality Electrician.

We had a scheduling confusion for my first call, which was annoying. But we rescheduled, and the technician was right on time, friendly, worked quickly, and explained things as he worked. Thanks, Bryant!