Home Services reviews in Austin, Texas

4.7 based on 12770 reviews Back to the listing
    5

    Great service. They always show up on time, and are willing to reschedule if I have something come up. I love coming home to a clean house without having to lift a finger, and I would strongly recommend using Penny's Personal Touch.

    5

    I contacted Penny 8am and left a voicemail for a move out estimate due to the sale of my home. She immediately called me back in less than 5mins. She arrived the next day for an estimate and the cleaning was completed that same week. I'm sure the new owners appreciated a clean house.

    5

    Penny is always professional, courteous and honest. I needed a move out cleaning, with short notice and not a lot of time. Her amazing work guaranteed I received my full deposit.

    5

    Penny’s Personal Touch Services (PPT) is a premier cleaning service. We’ve used PPT for many years and continue to be pleased by their attention to detail and efficiency. Staff is very professional, friendly and above all very conscientious about making sure they meet and exceed your expectations. If you’re looking for a great reliable cleaning service, PPT will not disappoint.

    5

    If you are looking for a reliable and excellent cleaning service look no further. Penny and her team cleaned our office for about three years until we moved. They always did an excellent job and communication was great.

    5

    We are very happy with the service we receive from Penny's Personal Touch! Clear and frequent communications, professional cleaners with professional products, efficient and thorough cleaning, COVID safety precautions - all things that are very important to us!

    5

    Penny and her crew are truly the best! So detailed, kind and efficient! Highly recommend!

    5

    Excellent experience from scheduling to payment. The cleaning job was superb and fairly priced. I felt that I got my money's worth for sure! Penny was also excellent at communicating with me, as well as professional and courteous. Highly recommend this company!!

    5

    Penny cleaners are great. They always are so professional. Chinese is great and kind

    5

    Needed to have my house cleaned ASAP! Penny was there within 24 hours to give me an estimate and my house was being cleaned within 48. These gals saved me! They did a detailed, courteous job... what else can you ask for? They do seem to be a little higher priced than some other places I checked, but they clean your fridge, microwave and oven. Definitely a "get what you pay for" situation.

    5

    The folks from Penny's personal Touch are great to have in your home. They are always pleasant and work hard, respectful of your property and always do a good job. They also go out of their way to be helpful. My home always smells great and looks great when they leave.

    5

    I love this cleaning service and the tips that they provide on their social media pages. If their tips are top notch (they really do work) trust their service is superior. Thank you Penny’s Personal Touch!

    5

    I have known Penny for years and have never thought about using anyone but her service! She is one of the sweetest business owners I have encountered and stays by her company name - "personal touch". If you need cleaning regardless of the service she is the gal to call. Keep it local and keep it clean!

    5

    Penny and her team are great! They are professional, prompt, and treat my home like their own. I love knowing that they are taking all necessary precautions during COVID to keep me and their teams safe, and they do a fantastic job keeping my space spotless and organized.

    5

    I had to get my home ready for sale and was able to contact Penny, where she examined my home and provided me with a great estimate. Her ladies arrived at the time she stated and provided my home a cleaning it so righteously deserved. The home smelled excellent and the floors sparkled. I actually could see the anti-slip ridges in the bathtubs were the same color as the tub itself. Excellent job.

    5

    Penny and her ladies have been cleaning my home weekly for a few years. During the COVID-19 pandemic, they’re pay particular attention to sanitation & safety. Masks are worn to protect me & them. I receive all the attention to detail & consistency Penny’s known for with added peace of mind that Penny takes Covid seriously. I can’t think of another service I would consider allowing in my home weekly. Penny’s Personal Touch is absolutely wonderful.

    5

    Penny and her team have been taking care of my home's cleaning for a couple years now and I couldn't be happier. Penny has always been personally responsive whenever I've had questions and runs her business professionally and efficiently. I have no reservations recommending her service.

    5

    Penny's Personal Touch is fantastic! Her attention to detail is great and the little extras that she provides makes her cleaning services the best I've ever used. She is great about communication and scheduling, too. I highly recommend Penny's.

    5

    We have been using Penny's Persona Touch Cleaning for about 3 months now since we have moved to Austin! They have been wonderful to work with and are amendable to special tasks on occasion and timely and leave the house smelling so wonderfully clean and fresh. Having pets and children we appreciate the non-toxic use of products and "clean" methods of care! We highly recommend!

    5

    Penny and her team are the best! So professional, kind, and do a great job! I know my home is in great hands and she always goes above and beyond with every service!

    1

    Their drivers aggressively drive in traffic. They need devices on their cars to help. This person cut me off to get around another vehicle in the lane they were in. If they had a bigger car, it would've been an accident. I have a photo of the car and driver, but out of respect I won't share that. Unless the company wants to see.