Home Services reviews in Austin, Texas

Home Depot has a great garden center and is better than Lowe’s in the sense of they have a lot more house plants and usually their plants are in slightly better shape. The people who work in the garden center at Lowe’s seem to know a bit more, but for the plants themselves, I prefer Home Depot.

Jeremy and the crew were amazing. From design to final touches...we love our deck! Super professional and super clean workspace during the entire project. I'd 100% recommend!!

We hired Crafted Outdoor Living to help rework our front yard. We couldn’t be happier with our experience. They were responsive from start to finish. The crew that worked with us were friendly and clean which was great. They finished our project sooner than anticipated and everything looks so amazing!

Amazing work and great group of guys!

Jeremy and his team did a great job

These guys built an incredible pergola. Great materials and excellent craftsmanship.

Can't stop admiring our new retaining wall! It not only adds structure but also enhances the beauty of our yard۔ they did an excellent job٫and the whole process was hassle free۔

After the hard Austin winters of 2021 and 2023 our backyard was looking sad. More like dead, really. We reached out to Crafted and asked Jeremy to make our backyard awesome again, and he and the team totally delivered. Jeremy listened to our wants and made helpful suggestions that we hadn't considered and came up with a plan that was perfect for our home.

Now we have a slick modern pergola over our patio for summer shade, another more sparse pergola over our garden beds to hang shade cloth from in the summer, a water feature off of our patio and the perimeter of our yard is filled with beautiful flowering plants.

They even took on repair projects, rebuilding our crumbling raised garden beds and power washing and re-staining our fence to match the new pergola builds. Now our previously depressing yard makes us smile every morning. It’s awesome.

The company deleted their Google account and didn’t reactivate for a long time so that our review disappeared. Please do your research! Never again would I pay any amount in advance (before the project is complete). I’d even say to purchase the supplies yourself. I would also check the BBB website. I have attached a photo from the BBB website that shows an F rating for Crafted Outdoor Living.
One of the cases listed is ours.

I wish Jeremy and his team had done such a detailed job at our site. After paying $50k we are still left with an unfinished driveway and badly installed and ruined brick sidewalk. We have been trying to get him to fix it properly and he has come out a few times but he never fixes it. And leaves us hanging for months in between. He never finished cleaning the site, didn’t fix a huge sink hole, improperly seeded clover and never finished any condo edging work or proper sealing. It’s really a mess. I would not work with him unless it’s very simple and he’s done it before. Nice guy but it’s best we just go to court to get our money back for the work not done or done improperly.

I highly recommend Crafted Outdoor Living & Design for their exceptional work on our backyard. They skillfully crafted a beautiful pergola, a functional BBQ area, a fun putting green, and stunning lighting. Their attention to detail and quality craftsmanship transformed our outdoor space into a delightful retreat. Their work will not only increase the value of your home but also make your home life more enjoyable. Thank you!

We hired Crafted Outdoor Living for a large job which included raising the height of an existing stone retaining wall, construction of a new retaining wall, regrading of backyard, installation of Techo-Bloc Patio and Driveway, custom fire-pit and built in outdoor kitchen.

Aaron and Jeremy and their team were great to work with! Aaron is very responsive and was able to find creative solutions to some of the challenges of our job site. It's clear that he cares about his customer's satisfaction and the finished product. Their team is extremely hard working and created a beautiful backyard oasis that my family will enjoy for years to come. Thank you to all for a job well done!

Jeremy and his crew did an excellent job in my yard. At first, Jeremy came out to see what the scope of the project was. He took my I would like this and that and brought my vision to life. They built some beautiful mixed material planters and added irrigation to them, moved sprinklers to make sure my lawn would be watered properly, built some steel trellises, installed a beautiful flagstone path, and built raised garden boxes for my vegetable garden. Jeremy was knowledgeable and helped guide me to know what plants and trees would do well in the area. I now have my backyard oasis.

The crew showed up when they were expected, worked full days, were organized and even did extras and made sure to clean up everyday.

Thank you for bringing my backyard to life!

⭐️⭐️⭐️⭐️⭐️

Crafted Outdoor Living was the perfect choice for our backyard transformation project. From our initial consultation to the final touches, Jeremy and his team displayed utmost professionalism and a keen eye for detail. What truly stood out was their commitment to delivering the project on time. Despite the complexity of our vision, which included a custom deck, putting green, fire pit and grill area, they managed to complete everything within the agreed timeframe.

The quality of work is exceptional – every corner of our new outdoor space speaks volumes of their craftsmanship and dedication. They were also very communicative throughout the process, keeping us updated and involved in every decision. The final result is a stunning, functional backyard that has become our family's favorite retreat.

The transformation has not only enhanced the beauty of our home but also its value. We highly recommend Crafted Outdoor Living to anyone looking to revamp their outdoor space. Jeremy truly cares about helping to bring your vision to life and will see it through with you to the end.

Jeremy and the Crafted Outdoor team did a great job building the deck we wanted just how we wanted it! They were very responsive and kept in communication during the whole process. It turned out great and we use it all the time now.

Have made upgrades to my yard twice with them! Extremely professional and detail oriented, got everything done on time and the crew was very talented and knew what they were doing! Really happy with the result

Crafted Outdoor Living and Design helped design and install new decking, railing, an approach and landing for our patio area. The results are amazing. They also cleaned up and redid landscaping for us. Jeremy is a true professional and ensured we were well taken care of. Look forward to working with him and his team on our next project.

Another 5 stars to Jeremy and his crew. We've worked with Crafted twice now – once for the backyard, and most recently the front – both times quite pleased with the results. The design process was seamless, collaborative, and true to the final execution. Crafted has become a trusted partner for our landscaping projects, and we would be happy to work with them again in the future

The team at Crafted Outdoor Living & Design did an amazing job transforming our backyard. Great attention to detail, creative design ideas, and a truly professional service from start to finish.

Crafted Outdoor Living helped us with a project in 2024 and we had a great experience! The design process and planning process was smooth and the patio build was as efficient and within 2 weeks we had a beautiful patio and new raised gardens. We highly recommend COL to all our friends and neighbors.

We had two projects with Jeremy. The first project was adding a raised garden bed in our backyard using stone. The plant quality was mostly good, but I feel there could have been better design reviews and guidance. The time to complete the project was significantly delayed as we did not get to project completion until a month after our target date.

We had a few issues that he needed to come back to address, and when doing so, we agreed to a smaller second landscaping project in the beginning of February that we heavily emphasized needed done by April 4th. Every week, Jeremy assured us this would be done in that time. As we approached the date, Jeremy was slower to respond if at all. His team came the Saturday before (date of 3/24), dug three huge holes and left. I have a one year old who walks around my yard so this was not ideal.

They came back that Thursday (April 3rd, the day before we needed this project done), did half the job and left without ever notifying us. They left the project half done, and ghosted us for over a week. We called Jeremy everyday after that for a full week and he did not respond. Finally, when he did respond, he had no apology for only doing half the project and leaving the job site. He even answered as if they did not just do half a job and ghost us for a week. No apology, and according to him, this is the level of service they provide.

The response time, the project management and the lack of care for customers is astounding for this company. I do not recommend.