Home Services reviews in Austin, Texas

They have my soil

Never packed and always stocked with the things I need. Staff is friendly and helpful every time.

Always friendly staff. Great selection in the garden center.

Short staffed but the variety of plants is decent. I wish they had more information displayed

My experience was good, I was looking for outdoor sun plants and many of them needed watering. Quite a few where dry . Please have them water . I do not mind walking in water.

It was nice to be out in the sun and get gardening. Gotta replace those dead plants on my patio from the winter storm. Home Depot had a variety of nice plants.

Very satisfied with the Red mulch I purchased also a lady named Amy Sanders I believe is her last name loaded the 8 bags on the truck and she was very happy to help me

Since moving to our house in South Austin, we have visited this HD a lot. It has always been a great experience - from customer service to quality products on hand. When returning items, it's a pretty seemless process. BARBARA at the customer service counter was especially helpful and sweet. FRANK in the lawn/garden department has always gone out of his way to help us out. THANK YOU!

Customer service is lacking!

We were looking for some 9 gauge wire. We asked on staffer who was standing around where to find it. He told us it is would be on one of the hardware aisles. At least he had the courtesy to say there were 3 or 4 aisles in the hardware section. No offer to help us locate the wire.

Asked another guy who suggested we look in gardening or electrical.

After 20 minutes we found what we were looking for on our own.

I do want to say that these were 'mature' individuals. I know many people blame young people for copping an attitude toward customers. It's no wonder where they learned it from.

Hey, Home Depot - your people on the floor make or break your brand!

The prices on stone and brick are consistently wrong, and you have to argue with multiple employees to get a manager over to adjust them to the correct pricing. I used to love Home Depot before I owned a house and started relying on them to honor accurate pricing.

A little more than I wanted to spend but the herbs and vegetables looked really good. The lavender is definitely happy

NOT ONE employee could answer even a basic question. I told one employee to call his manager and find out the answer about a service they may provide and what he did was go talk to another cashier. They both approached me and said the manager probably wouldn't know. I told these teenagers I need a simple yes or no answer and to call the manager. In the end they talked to another teenage employee who said he'd help. At every turn, I found 5 employees who knew nothing about basic products like screw sizes or services like helping to tie an overloaded trunk shut. They hovered and that was it.

Home Depot has always been the store with the most helpful and knowledgeable staff. Not this time TRAIN YOUR BABY AGED EMPLOYEES!!!

Honestly I go to buda because of the customer service here. The store is not taken seriously, from training up it needs help. I frequent Home Depot and honestly end up at Lowe’s for half my needs now. They are failing on serving their customers simple as that. I don’t post this easily, cooperate hasn’t been notified but they should and I might if it doesn’t improve.

Not 24 hours. Closes 10pm. Drove 30 minutes because it was the only store 24 hours according to Google.

Says it’s open 24Hrs, big cap!!!! That’s a lie. All Walmarts I know of now close at 11PM. Their competition also closes at 11p. If Walmart was smart they would stay open till 12am or 1am. But I guess they loose more money. Who knows.

Leo did a great job cleaning up the leaves and weeds in our yard. From the time I initially reached out to him to him finishing the job was 5 days!

Very fast response time, had an estimate and scheduled service within 48 hours while out of town, they were friendly and did an excellent job.

I have been using Leo for my lawn care for over a year now and I would highly recommend him and the services he has to offer to anyone. He is professional, efficient and very knowledgeable. Not only does he take care of mowing my back and front yard, he also trims my bushes and trees in the front and has helped me plant a tree as well. He will go above and beyond for his clients while providing the best options, prices and service possible!!

I’ve been using Leo & Crew for several years now at multiple locations. Always does a great job! Pretty flexible with his schedule too.

He’s the best

He went above and beyond when urgent assistance was needed with an atypical request! Thank you Leo!