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American Geothermal Systems Inc
About the business:
In the heart of Austin, we are American Geothermal Systems Inc, specialists in HVAC services. We provide local homeowners with reliable air conditioning solutions, transforming their living spaces into comfortable oases. Our expertise lies in the installation, maintenance, and repair of geothermal heating and cooling systems, making us a go-to choice for energy-efficient solutions in your area.
At American Geothermal Systems Inc, we understand that every home has unique needs. That's why we tailor our services to meet your specific requirements, ensuring optimal performance and savings on utility bills. With us, you can expect prompt service, transparent communication, and a team dedicated to delivering unparalleled comfort within your home.
Choose American Geothermal Systems Inc for top-tier HVAC services in Austin, where we're more than just an air conditioning contractor—we're your trusted partner in creating a comfortable, energy-efficient home.
Services:
All services 1-
Air Conditioning Contractor
Book from $50In a sweltering Austin summer, turn to us, American Geothermal Systems Inc. We're your local Air Conditioning Contractor, delivering swift …
Photos and videos
Hours of operation
- Mon – Fri
- Sat – Sun
- 8:00 AM – 5:00 PM
- Closed
Latest reviews
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Doug Verret24 May 2026
Two problems fixed on geothermal heat pump system. Left air bubble in water loop. No discernable damage resulted. Could not agree on who was responsible. I could not prove that they did; they could not prove that they didn't.
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Tyler Johnson24 May 2026
Having built and flipped over 2,000 homes I have seen a lot!
AGS has amazing communication and delivers a superior product. I would recommend anyone use them if they want the best geo thermal system out there. -
Sarah Cervantes24 May 2026
TL;DR : We are happy with the system, but with a ~$30k+ price tag I would recommend working with a different company. And get everything in writing in case you have to contact a lawyer like we did.
Context
My partner contacted American Geothermal in Sept/Oct 2020 to discuss a geothermal HVAC system. Everything seemed ok, and Victor gave us a quote with a ~6 week time frame. He did follow up and say the schedule was tight, but we would definitely have heat and ac before Christmas 2020. We did not.The team told us 3 times during the first week of Jan 2021 that the unit was working. Each time the unit failed within 1 hour of them leaving the house.
Our main issues with American Geothermal are listed below.
*Communication
We often didn't know what was going on with the project and would have to call and ask what the plan for the week was.On one occasion, we were told that we would have to wait a week or so because some new customers didn't have heat, which was ironic because we were new customers who also did not have heat.
On another occasion, Victor told us his guys came out to inspect the yard to determine where they could drill. We work from home and have cameras surrounding the house. No one ever came by.
*Time to Complete
Standard HVACs take a few days to be fully installed. This entire process began the last week of October 2020 and was not completed until mid January 2021.*Time to Order Parts
We were asked to pay quite a bit in advance so the parts could be ordered. When we asked about the wait time, Victor said he didn't know what a tracking number was, there was no tracking number for the unit, and he had no way of knowing when it would arrive.*No Permits Acquired
The gentlemen that did the work are NOT licensed plumbers, electricians or builders as promised. They created a high voltage line in the garage and a utility closet for the unit. No permits were filed with the city and we had to have a licensed electrician rewire the system bc they used the wrong gauge wire for the electrical load.*Cleanup
See attached photo of the backyard after project completion. They claimed this was "smooth and level" and it was the best they could do. We have gotten landscaping quotes for ~15k to put the yard back in order.Be careful Austin, Tx!
