All reviews for ARS / Rescue Rooter

Max came out to wire up a new outlet for the new water heater that Jacob and his team installed. Both gentlemen were very professional and efficient! I would highly recommend them! John was the salesperson that definitely got me hooked up with the best tankless water heater system!

I'm impressed with the emergency plumbing services. Connor, the technician, is nice and professional. He did a fantastic job. The charge is reasonable. Thanks again!

I had an excellent experience with the ARS company. The team was knowledgeable, patient, and truly committed to meeting my needs throughout the installation process. They took the time to explain everything clearly, answered all my questions, and worked with me to find the best solution. I really appreciate their professionalism and dedication. I would highly recommend them with confidence to anyone looking for quality service and reliable results.

This was for my condo in Austin. We live in Dallas. The new tenant moved in on Friday to sulphur smelling water. Mark came out and quickly replaced the water heater. He had to work overtime. I was SO happy that he was committed to doing a great job and finishing up tonite! Now, my tenant is happy!

My technician arrived promptly and got right to work! He diagnosed the problem and offered solution. He is friendly and very good at his job. He fixed my AC very quickly! I’m a satisfied customer!

Robert was great. He took the time to actually listen to my account of what transpired with the unit, he was able to diagnose the problem and provide recommendations. I was very pleased with feedback and grateful that the unit is still under warranty.

My mother-in-law had a water break in her yard. We called ARS and they were there quickly to assess the issue and fix it right then. We were very grateful for the fast response before the freezing temps come.

Mr Jacob Lozano and Mr Nahor V., installed a tankless water heater at our home 2-24-26.
They performed their specific duties with a positive, honest,
knowledgeable, helpful, and professional manner.
Thank you again gentleman!
J&N H.

Sean was great. From the moment he arrived he was friendly, professional, informative, and a joy to know and work with. I would recommend him to anyone.

They installed my AC/Heater unit about 2 yrs ago they did a great job! This year started having some breaker issues my heater started tripping the breaker IDK how I survived this winter storm but ARS came out today and they are going to fix my breaker issue FOC!!! Thank you Marco a real respectable young man, God bless you!!

Jacob and Justin replaced an old gas water heater and brought the plumbing up to code. They were very professional, explaining everything without condescending to a DIYer who has replaced water heaters before. It wasn't cheap, but hiring them was worth the money. Coreen followed up repeatedly, ensuring accountability through the scheduling the inspection. Would hire again.

David was awesome! Very professional and knowledgeable. If this is a picture of ARS/Rescue Rooters business acumen then I will be utilizing their services if and when I need work done on my HVAC. Thank you David and ARS.

Setting up the appointment was super easy. The technician was amazing! Not only did he make the needed repair but walked me through each step to help me understand what was happening. The only issue I had was with the secondary scheduler who called me due to the company having scheduling issues which caused a delay in service but I can tell you the technician made up for it. Dan was outstanding!

John was upfront about what they could and couldnt do, which I appreciated. He didnt try to upsell me or push unnecessary work, super professional and knowledgeable, overall it was a pleasant and helpful experience. Great customer service and integrity.

Peter was awesome, very experienced and explained everything well. I was so desperate to have my kitchen sink drain pipe’s cleared out (and after spending 2 days trying to do it ourselves), that I was willing to pay what I think is an exorbitant amount of money. From the research I have done this amount seems to be normal. I have sympathy for people who can’t afford to do this and have to boil water and put it in a plastic container to wash their dishes.

Got a referral for ARS from Lowe’s website.

The guy who gave the in home quote was great and gave info on 5% off or 0% interest for the whole thing on my existing Lowes card.

The installer showed up near the beginning of the appointment window and had two assistants with them. They worked straight through their appointment replacing two functional but 20+ year old water heaters in the attic. They put towels down from the door to the attic to catch any water or dirt, took care to not flush sediment down our septic, and walked me through the new system. Great job!

Would highly recommend ARS Rescue Rooter for just about any plumbing related issue.

The communication before and during our service was excellent. The technician came prepared and had to spend some time diagnosing the problem. He presented solutions and alternatives. We've been using ARS for our HVAC for 10+ years now. There's a good reason for that.

I couldn’t be happier with the service John provided. From the moment I reached out, he was prompt, professional, and incredibly knowledgeable. He quickly got to work with the plumbing issues I was having. He explained everything clearly, and got the job done efficiently and neatly. You can tell he genuinely cares about the quality of his work and his customers’ satisfaction.
Highly recommend John to anyone in need of plumbing services. He’s definitely my go-to plumber from now on!

Had two plumbers out to check out a house built in the early 90s that was just purchased. They walked me through how to fix a minor issue or two myself with a trip to the hardware store instead of expensive unnecessary services. The patience and honesty really impressed me. The lack of a call fee was also a great benefit!

The Technician, Marco Negron, quickly diagnosed the problem, determined it was covered under warranty, and fixed the problem within minutes.

Technician was friendly and thorough. Explained the billing process than the issue with my thermostat. He worked very efficiently. I highly recommend ARS to anyone needing AC/Heating services.