All reviews for Austin Duct & Vent

We recently had our dryer hoses cleaned by Better Service Company at the recommendation of our local appliance repair company. The repair technician advised dryer vent and hose cleaning annually and said Better Service Company was the most thorough company in the area for this job.
The Better Service Co. tech arrived promptly, did a diligent cleaning job and suggested getting a shorter metal connector from our dryer to the wall to reduce the chance of lint blockages, which he installed the same day. We were happy with his work and will use Better Service Co. for future dryer vent cleanings.

I contacted Better Service Company when a different dryer vent company recommended them. I couldn’t be more pleased with their service. David was very professional, courteous, and patient with my questions. He did a great job! Several months later, when a possible issue came up, David came out the next day without question. He rechecked everything to make sure that nothing had been missed.

James and team at Better Service were a pleasure to work with on my home addition. They were the only one of the 5 HVAC service providers that understood my desire for a heat pump, and the only one to properly size the unit (using Manual J) as part of the estimate rather than basing it on square footage of the home. When I declined some additional services, there was no pressure or sales tactics to change my mind.

Owner was super nice and knowledgeable. Helped with my dryer vent and then also gave an estimate for some HVAC duct issues.

James and Joey are true professionals—reliable, communicative, and always fair with their pricing. I’ve consistently felt confident that my customers were in good hands. As an HVAC industry professional, I trust Better Service for all my multi-family project needs and will continue to call on them. Highly recommend!

I contacted Better Service to clean my dryer vent and they scheduled for the next day. They had previously installed a new vent for me. They are professional, knowledgeable, and efficient. Michael and Hector, the technicians, did an excellent job that was completed quickly and thoroughly. I will continue to contact Better Service for work needed and recommend them highly.

I just had Joe Trevino from Austin Duct & Vent out to check my dryer vent. He was here for an hour and checked everything - the attic, roof, the vent. No issues with the vent (it's the dryer) and no charge. Great guy and will be recommending him to clients and friends. Highly recommend!!

James has a very talented crew of truly skilled professionals. My project involved rather complicated and precise trim carpentry to complete an HVAC upgrade in a very tight space. They installed drywall-covered access doors that are almost invisible. Cleanest work I've ever seen. I highly recommend them and will definitely use them again.