All reviews for Austin's Green Air & Heating

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    5

    Travis was professional and knowledgeable he gave me some advice about the HVAC. Thank you

    5

    Travis did a great job in a friendly and professional manner

    5

    Sonny came out for an AC tune-up and could not have been more courteous. He took the time to explain everything he was doing so that was a plus. Glad I went with Austin Green Air when I had my unit replaced.

    5

    Fast response & honest evaluation of our needs. Both indoor & outdoor units replaced affordably. Very nice group & we're very grateful.

    5

    I hired this company to replace an interior hvac system in my of the apartments that I manage. The owner was very responsive and was able to get me taken care of the following day despite their schedule being already full. The price was very competitive and the work was done efficiently. The technician took the time to make sure the work area was left very clean for the tenant as well. I will use them again for any future needs at my property.

    5

    Casimir and his crew has taken care of us professionally in New Construction, whole house remodels and service calls (on our own home and for many clients). He is a magician! I'm reluctant to even share how great he is for fear he'll no longer have time for us.

    5

    Casimir knows everything about heating and air, and so does everyone he hires. His company is small enough to be reachable, just about any time. I have worked with them for years. Recommend 100%.

    5

    Have used Green Air for home and office. They are courteous, responsive and reasonably priced. When things don't go as planned they make sure to communicate. Our shop units needed a bit more TLC this time around and was a bit complicated, but the tech. Sonny, was as professional as we could ask.

    5

    Small enough company to give you personalized attention and service. Enough horsepower to respond very fast to emergencies ( there are a lot of them in Austin pertaining to AC systems) . I never feel like I am being overcharged because a service call may spill over into weekend or late in the day: they just get the job done. I love using this company and depend on them.

    5

    If you are looking for an honest, reliable, reasonably priced AC and heating company, you have found it! This is a small locally owned family business. As a small locally owned business myself, I am extremely picky about customer service, and value for my hard earned money. I also want to support my neighbors. This company hits all those marks, I use them both at my business and in my home. Do not hesitate. You won’t be sorry. ******UPDATE******* several days later there was additional work that needed to be done to service my business AC. Was I charged for this? No! No I was not. Honest, amazing family owned business. ❤️

    5

    Sonny came out and worked through multiple solutions with me to get my unit running in optimal condition. He talked through the WHY I was experiencing issues and helped explain ways for me to maintain the unit in the future. 10/10 would absolutely recommend!

    5

    Casimir is an absolute professional and honest businessman as evidenced by our recent experience with him. Our AC unit completely failed, he came out and met with us and was incredibly gracious with his time and patiently explained to us all the options available. We found him easy to understand and made us feel comfortable with our questions.

    He offered us a temporary solution to one of our problems and performed the repair, however, the repair did not solve the problem and we were still without AC. Rather than invoice for the work he did in fact perform, he was gracious enough to waive his fee because his repair did not in fact solve the problem.

    That is a super standup move in my book and one that you rarely see these days. I highly recommend Casimir and look forward to working with this company again the future.

    5

    Green Air is spot on with their hiring. We have had two service people, and both have been very professional, friendly, and extremely helpful. We always feel like we are charged fairly and guided on maintenance of our unit that we can do ourselves, which goes so far to build trust with the business. We never feel like we're getting talked into making a repair or purchase. Highly recommend!

    5

    Excellent service every time! I was blown away with how dirty and impacted our mini split system was (the water was black with chunks of gunk, eek!)!! Sonny was able to get it cleaned out like new and the air is fresh again! Thank you guys for taking pride in your work and helping us stay healthy and care for our a/c system. Highly recommend!!!

    5

    I called and left a message on a Sunday and a rep from Austin’s Green AC called me back that same day to set up an appointment on Monday.
    Sonny, their technician showed up on time, was friendly and helpful and very service and customer oriented. He explained what he was doing, suggested service options, and was extremely helpful in helping me decide what made the most sense for my situation and budget Super pro. Super helpful.

    5

    Great service at a reasonable price. Look no further for your A/C guy than Austin’s Green Air! Honest and dependable. Casimir is a straight shooter & I highly recommend Austin’s Green Air!

    5

    Travis was our technician. He came on time and was very thorough and knowledgeable. We are a commercial site, so we did have to call our property maintenance for a few things and Travis was very patient with that situation.

    5

    As usual, Austin Green Air & heating did a great job today. Travis diagnosed it, repaired it and save the day!😀

    Thank you!

    5

    Casimin and his team are awesome… have used them in past and used them again. Called them at 9 am and they showed up to fix the issue at 10 am.

    5

    Job: Full System Replacement
    TL;DR: Prompt thorough service, high-quality hardware, and competitive pricing.

    Review:

    Pre-Installation:
    As a former commercial electrician turned software engineer, I had been maintaining my aging HVAC system for years until it finally gave out. When I called and spoke with a technician, we quickly confirmed that I had done everything possible to extend the system's life. The condenser fan motor was experiencing hard starts and drawing over 100 amps on startup. I had already installed a hard start kit and replaced the capacitors, so there wasn't much left to do. We scheduled a full system replacement.

    Installation:
    I chose the American Standard 4-Ton SEER 15 unit--same manufacturer as my previous 33-year-old Trane. The crew arrived promptly at 9:05 AM and began with the outdoor condenser, which I appreciated since my wife and kids were still getting ready to leave. I work from home and checked in occasionally as the work progressed.

    During installation, the team discovered mold growth above the evaporator coils and offered to clean and seal the area with bleach and rubber sealant, which I really appreciated. They also added a disconnect at the outdoor condenser--something not included in the original quote. Throughout the process, they provided helpful insights into the latest improvements American Standard made to their units this year, optimal filter sizes to increase airflow and tips for maintaining the unit.

    By the afternoon, the installation was complete, and my home was livable again. They're not some big-box company that just does the bare minimum, they adapted to what issues arose from removing a unit decades old and made choices that would result in the best outcome for the customer.

    Summary:
    These guys go above and beyond and I couldn't recommend them enough.

    5

    Travis showed up early and ready to go. He expertly replaced the furnace control board and my system is up and running. I like his honest and no nonsense approach to explaining how these systems work. Thanks for the repair.