All reviews for Comfort Masters Heating & Air Conditioning

I was truly impressed with the outstanding AC repair service I received! My air conditioner stopped working just as my brother and nephew were spending more time with me, helping out due to my health. Thankfully, the technician, Miguel, arrived quickly since they're based right here in Austin. I wish I had known about them sooner! Miguel was extremely friendly and took the time to explain everything to me, which was really helpful since I have vision problems. He found the problem fast and fixed my AC in what felt like record time—about 15 minutes! The pricing was very fair, and I learned that any initial fee goes toward any additional work if it’s needed later. That’s a great deal. Now I feel so much better and comfortable, especially with these hot Austin summers. I also want to mention how helpful the office staff was—Denise answered my call right away and was really kind and patient. Thanks to the team, my house is cool again and I can relax. I highly recommend their AC repair services to anyone in Austin!

We recently had an issue with our old furnace, which was about 18 years old, and it stopped working, leaving us without heat. I immediately contacted Comfort Masters Heating & Air Conditioning. Miguel answered my after-hours call and arranged to come out the next morning to assess the problem. He arrived right on time and thoroughly examined the furnace. Miguel explained what had gone wrong and provided helpful advice on how to fix it. Later that same day, he offered me a fair price and made sure not to pressure me into buying anything unnecessary. He was straightforward and answered all my questions about a new furnace, the installation process, and the warranty. After comparing quotes from other companies, we decided to go with Miguel and Comfort Masters Heating & Air Conditioning because he offered the best price. The next day, Miguel and his team showed up right on time to install the new furnace. They worked hard all day, and by the afternoon, the installation was complete, and we finally had heat! Miguel and his team did an excellent job installing a new Goodman Furnace and Goodman AC compressor—they look fantastic! He took the time to teach us how to use our new thermostat and furnace, explained everything they did, and showed us how to buy and change the filter. He also pointed out where to find the serial and model numbers for both the furnace and the AC compressor, provided us with the manuals, and walked us through the warranty registration process. It’s evident that Comfort Masters pays great attention to detail and truly cares about making their customers happy. My wife and I are thrilled with the service and highly recommend Miguel and the team!

I've had Comfort Masters Heating & Air Conditioning come out a few times to figure out an issue with my furnace. Miguel found the problem and explained that a replacement furnace was the best choice. Soon after, a full crew arrived to install the new system and make sure everything was working perfectly. The team did a great job from start to finish. I'm really happy with how the whole project turned out. I definitely recommend their furnace repair and installation services.

The team was very professional, tidy, and organized when fixing my furnace in Austin. I moved into an older townhouse where the heating system was original and not working well. I talked to a few other companies, but none of them could clearly explain what I needed or give me a solid estimate. I saw some furnace technicians working nearby, so I asked one of them for a quote. The technician, Miguel, was very polite and said the estimator was close and could help me. Miguel soon arrived, checked out my old furnace, and explained everything in a way I could easily understand. He gave me an instant and fair price for a new furnace, including a smart thermostat I wanted. Just a few days later, the whole system was replaced. My home still looked spotless, with no mess left behind on my new carpets or fresh paint. This was a fantastic experience from start to finish.

After my central air conditioning stopped working during the hot Austin summer, I reached out for help from a local HVAC company. Miguel in customer service was very helpful and explained all the costs before the technician arrived, which I appreciated. Miguel, the technician who came to my house, was fantastic. He listened carefully as I described the problem, then went right to work diagnosing and repairing the issue with my AC system. Miguel was friendly, professional, and made sure I understood what was going on at every step. My air conditioning is now working perfectly again. I’ve used this company before when they installed a new furnace and upgraded my ductwork. The salesperson and installers worked closely with me to make sure my new furnace and expanded ductwork would provide better cooling and heating, especially for the upstairs rooms. The installation team was careful with the placement of the ductwork and made sure the wiring from the thermostat to the basement was done neatly, just the way I wanted—even when it was a tricky job. Overall, I am very satisfied with their HVAC services and will definitely call them again for any future needs.

After getting quotes from a few places, I chose Comfort Masters Heating & Air Conditioning for heater repair at my home in Austin. My house has vaulted ceilings, which made the job a bit tricky, but I was impressed by how dedicated they were to making sure everything worked perfectly. I was so satisfied with their work and communication that I also had them install a new boiler system for my heating. Miguel, who worked on the boiler, did an excellent job. The price was fair—not the lowest, but definitely worth it for the quality and commitment to getting the job done right.

We called first thing in the morning about our heater not working, and Comfort Masters Heating & Air Conditioning was the only company to get out to us the same day—Miguel showed up within about an hour and a half. Our heater's motor had stopped working, but he replaced it and got everything cleaned up in around 20 minutes. With how cold it’s been in Austin, we really needed the heat back on, and Miguel was fast, honest, and friendly. The price was good too. We’ll definitely call again if we have another heater issue. Highly recommend.

Miguel was quick to respond and very reliable. He clearly understood the heater problem right away. The team replaced my furnace in Austin efficiently and finished the job on time. Their prices were fair and they were easy to talk to. Miguel explained everything about the heater repair and what options I had. Instead of just fixing a part that could fail again, they suggested replacing the whole furnace, which also fixed the issue with my AC not blowing air. The new furnace looks clean, works quietly, and runs great. I will definitely call Comfort Masters Heating & Air Conditioning for future maintenance.

After getting frustrated with another local company I had a maintenance contract with, I decided to look for a new heater repair provider in Austin. The previous company was inconsistent—sometimes their technicians would clean the outside heater coils, sometimes they wouldn’t, and they didn’t always use proper cleaning products. It also felt like every visit turned into a sales pitch for unnecessary repairs. When I got second opinions, I learned I hadn’t actually needed the extra work they were recommending. I let my old contract end and searched online for a new heater repair service. I quickly got a response from the team here, and Miguel came out to check my system. He showed up on time, was very friendly, and explained everything about my heater in simple terms, which I really appreciated. Most importantly, Miguel didn’t try to upsell me on anything I didn’t need—just honest service and clear answers. I felt much more comfortable with this company than my previous one. I also asked Miguel about pricing on things like a new water heater and a thermostat, and their prices were way better for the same products. I ended up signing up for an annual maintenance contract with them. If you’re looking for straightforward, trustworthy heater repair in Austin, I definitely recommend giving them a try!

I recently contacted an AC repair company to help with improving the airflow in my home. The person I spoke with on the phone was very knowledgeable and guided me in choosing the best cooling option for my needs, without pushing the most expensive service. Miguel and another technician arrived on time for the installation. They were both polite, professional, and worked efficiently to get the job done. They installed a new vent in my hallway that leads up to the attic, and made sure to clean everything up before they left. Miguel also took the time to explain how to use the system for the best cooling results during our hot Texas summers. The improvement in airflow around my house was noticeable right away. I'm excited to see how much I’ll save on my energy bills by using the new system instead of relying so much on the AC. Overall, I’m extremely satisfied with the service and the results!

after moving into our new place in austin, our heater stopped working right in the middle of the day. at first, we thought it was just a thermostat problem, but it turned out to be more complicated. even though we called comfort masters heating & air conditioning late in the afternoon, miguel showed up within an hour. miguel quickly diagnosed the heater issue and spent the next hour and a half getting everything fixed and installing the needed parts. he really went above and beyond to help us out, even though it was a last-minute call. overall, we're very happy with the service and would recommend them for any heater repair needs.

During a scorching heat wave here in Austin, our air conditioner suddenly stopped working. With my wife being almost 8 months pregnant, we needed fast help—living without a working AC just wasn't possible in this Texas heat. The company that installed our system said it would take two weeks to come out, which wouldn't work for us. Since we had a positive experience with this HVAC company before, we reached out again, and they sent Miguel over the same day. He arrived promptly, explained the different repair options in simple terms, and had our AC running smoothly again before lunchtime. We really appreciated the quick response and clear communication. Highly recommend them for anyone needing reliable HVAC service in Austin!

We are extremely satisfied with the heater repair service we received from Comfort Masters Heating & Air Conditioning. When it was time to fix our old heater in Austin, we got a quote that was much better than other companies. In fact, one of the other companies even suggested we try them! Because of that great experience, we contacted them again when we needed help with another heating issue, and the results were just as good. Miguel offered us a fair price, the repair was completed smoothly and right on schedule, and the heater works perfectly now. The service was excellent, the products are reliable, and the prices are very reasonable. We couldn’t be happier!

The folks at Comfort Masters Heating & Air Conditioning did an outstanding job. I was very impressed with the quality of their heater repair work, as well as their professionalism and friendliness. Miguel handled the installation of our new heating system with great care, making sure everything was done right. The office staff was also very responsive and helpful, always ready to answer my questions and keep me updated. They made the whole process smooth and easy to understand, even when I had a lot of questions about getting the best value for our repair. I highly recommend them to anyone in Austin looking for reliable heater repair services.

miguel and the team at comfort masters heating & air conditioning are very quick to respond and always arrive on time. i've had to reach out to miguel a few times for ac repair, and this time my air conditioner stopped working completely. i sent a text early in the morning, and they got my ac running again that same day. every spring, they also service my ac units to make sure everything is ready for the hot texas weather. they're always professional, friendly, and fair with their prices. every time i've needed help, they've fixed the problem right away. i highly recommend their ac repair services!

After my old heater stopped working, I was really worried since it was already getting chilly. The first company I contacted tried to overcharge me and told me it would take almost a week to fix the problem. Luckily, I reached out to Comfort Masters Heating & Air Conditioning. Miguel made time in his busy schedule to help me out right away. The price was very reasonable, and I felt comfortable trusting him with the repair. He worked hard and made sure everything was up and running by the next day. Miguel even called afterwards to make sure my heater was working perfectly. I’m so happy with the service and will definitely call again for any future heater repairs.

even though our home in austin is shaded by plenty of trees, the upstairs would still get pretty warm sometimes. since we only had baseboard heat, we called for an ac repair and installation and decided to go with a split ductless ac system. now, we're really glad we made that choice. on those hot and humid texas days, we just set it on the lowest setting and our whole house stays super comfortable. it's also really quiet. miguel did a great job with the installation—everything was done fast and professionally.

We had a Mitsubishi air conditioning system installed in our home in Austin a while back. At first, we wanted the unit placed on the side of the garage, but after some challenges with drilling and figuring out the best spot for the lines, Miguel and the team suggested a better location behind the house. They did a great job with the indoor mounting, and the electrical and drain lines were set up very neatly. The salesperson let us know the system would cool the whole house, and it definitely works well for the main living areas, hallway, and four rooms. For the front bedrooms, we use ceiling fans to help move the cold air down the hallway, and that keeps those rooms comfortable. In the end, using ceiling fans with the AC turned out to be an efficient and cost-saving choice instead of adding a second unit. We haven’t used the unit for heating, just for keeping our home cool, which is really important in the hot Austin summers. The finance plan was also a big help, offering 0% interest for a year and a half. Overall, we’re happy with the installation and how the system has kept our home comfortable.

From start to finish, Comfort Masters Heating & Air Conditioning made the whole process really easy. I contacted a few companies in Austin for pricing to repair the heater in my basement shop, but Miguel from Comfort Masters Heating & Air Conditioning offered to come out and check out the space himself. He took the time to measure everything and listened to what I needed. Instead of just going with the first idea, he explained that a mini-split system might not be the best fix for my situation and suggested a better heater unit for my basement. Now my shop stays comfortable no matter what I’m working on. The service was fantastic and I really appreciated how knowledgeable and friendly they were!

I needed some furnace repair and maintenance done at my house, so I called a local company. They got back to me quickly and set up an appointment to check out my heating system. Miguel, the technician, was very patient and took the time to explain everything I needed to know about the furnace and what repairs would help it run better. I got quotes from a few other places, but I really felt comfortable with this company because they made sure I understood their recommendations and answered all my questions. It also meant a lot that a manager came out to meet me and go over the project details in person. Since fixing or upgrading a furnace is a big investment, I appreciated the extra care. The installation team did a great job too. They were polite, kept my home clean, and protected my floors while they worked. The crew asked for my input on where to put the equipment and made sure everything was set up the way I wanted. You can tell they care about doing quality work, and the whole project was handled with attention to detail from start to finish. The office staff also helped me with all the paperwork for rebates, which made things much easier. All in all, I’m really happy with the service and would definitely recommend them for any furnace repair or heating needs.

our ac unit stopped working in our 4 year old home in austin, and it turned out the problem was a faulty part in the system. at first, the customer service team only wanted to cover the part under warranty, but the repair was going to cost a lot in labor. the recommended ac repair company suggested getting a whole new unit because replacing the part would be expensive and difficult. then, miguel from the team really helped out. he understood the issue and was very friendly. he even gave me a list of local ac repair companies in austin who could do the job for a much better price. he also agreed that this kind of problem shouldn’t happen in such a new ac system. i really appreciate how helpful and understanding everyone was. great service!