All reviews for HVAC Express Contracting

Been loving my experiences with HVAC consulting so far. Fair prices, friendly techs, they even comped my first tune up when I said I just bought my house and was broke. I’d have to say they’re earning my loyalty!

Nathan did fine getting us cooler, but I still have the same problem with not being able to pull the temp down below 76 degrees. Nathan and I have talked about the possibility of doing a trade out to a larger unit. I currently have a 4 ton, and perhaps stepping up to a 4.5 or 5 ton unit will solve my problem. Nathan says my attic unit would be compatible with the larger condenser unit outside. I thought someone would be in touch but I have heard anything.
Nathan also said that since there was obviously a leak in the condenser unit, someone would be in touch regarding swapping condensers OR making a repair to the coolant line.
I will call tomorrow to see where we go next.

Quick and thorough. Nathan narrowed down the issue after methodical troubleshooting and got us back up and running quickly.

Amazing job and very efficient. Diagnosed the issues and were open about the fixes they would make and the ones you could wait on. Great company to use!

Office was easy to communicate with. Got me scheduled very quickly. Tech showed up on time, was friendly and nicely explained everything he was going to do. Cleaned up after himself.

Update - owner spent 30mins on the phone on a Saturday helping my electrician troubleshoot a problem and was able to send a tech out within an hour.

Cannot say enough good things!!!

They showed up when they said they would work looks amazing and everything was timely!

Hugh came out to consult and troubleshoot my Hvac system and make sure all the statistics and measurements were on point. I appreciate how he went above and beyond during his visit

THE BEST EVER!!!! We had been having issues with our heating system for years and had been told by another HVAC company that our units would need to be replaced. HVAC Express was recommended to us and they came out the same day I called! Not only that, but they did some troubleshooting and let us know that the units did not need to be replaced! They got our units working again just in time for the freeze coming this evening. We are so grateful for the professionalism, compassion and expertise shown by Al, Carson and the whole team at HVAC Express!

Prompt, efficient, and customer friendly, Most pleased with the work, their pricing. I highly recommend their service.

The tech was very friendly and polite. He also portrayed a high level of professionalism and a high level of knowledge on the associated equipment.
Would highly recommend.

Aaron it was a pleasure doing business with you! I appreciated your fast turnaround time in this Texas heat & your pleasant professional disposition! Many thanks for the affordable AC unit install! Best, Mimi

Our technician, Carson, was courteous and professional. He arrived exactly on time.and was very knowledgeable; he quickly diagnosed our issue (much less expensive than I originally thought it might be). Overall it was a great experience (well, as great as having AC issues in a Texas summer can be).

Al and his team took care of me on a one day notice before a big winter storm and I am thankful and grateful for the work they did.

My AC was 25 years old and barely functioning, not really cooling at all. I was researching for months, even the past couple years, trying to find a company that would work with my finances. The big companies weren't flexible with their finance options. I came across The Chill Brothers about a week ago and decided to give it a try to see. They scheduled the appointment with Matt to do the consultation. He already knew of the situation so we just cut to the chase. He knew of a potential finance company, submitted the request and I was approved! After all the years of being turned down it was exciting! I was going to get a new AC. After the financing was secured, we got the install scheduled with HVAC Express Contracting. John, the manager, reached out and was very helpful letting me know when they would be showing up. The entire team went above and beyond to help ease my mind when it came to the system cooling the house. Even today when I reached out to John days later he was responsive and helpful! Thank you all for the great service and getting our house cool, just in time for summer!

Laurie

Consistent and reliable service every time! This is by far the best HVAC company in Austin. I've lived here for 35 years and have never seen a company as responsive and thorough as this one. I'd give them 6 stars if I could!

They are a great company I would recommend them highly! I’ll explained everything to me upfront… A job well done

Technician Nolan R. came out our property in Liberty Hill today to do our annual HVAC inspection. He was very proffesional, and explained to us every detail of his work. Nolan left us with a detailed checklist that he completed with every task that had completed, which I had never received from other technicians. Thanks again Nolan for taking such pride in what you do.

HVAC Express is the only company I would recommend. They are honest, dedicated, professional and extremely knowledgeable. The owner Al, his technicians skills and office staff’s helpfulness are exemplary

My technician was knowledgeable and explained everything he was going to do during the service visit. He didn't rush the job, and gave me a summary of his findings and what, if anything, was an issue. There were no issues, but he didn't rush the process. I was extremely pleased with the service visit.

I was without AC for several weeks this summer. My inside unit was fried and because both units were old I needed to replace the entire system. I got estimates from 3 companies and HVAC express came in the lowest by far and offered the financing that the other companies could not. They were able to install the next day and the owner was there every step of the way. Even though the install process was a little shaky I spoke to the owner the next morning on a Saturday and he had someone out that day to fix the issues and my system has been running smooth and better than ever which has saved my energy costs. I can't thank them enough for what they were able to do for me!

HVAC Express installed our HVAC system and have had them out twice a year for service. Their techs are professional, knowledgeable and courteous. Highly recommend