Brett & Sons Plumbing LLC

Brett & Sons Plumbing LLC is a fantastic, straight-shooting business. We required a replacement for our water heater, a rather standard task involving an equivalent size appliance that functions on gas, with no need for code updates or modifications. Several other businesses were demanding almost $100 just to provide us an estimate, which we found unreasonable. Given that it was merely a regular water heater replacement, Brett & Sons Plumbing LLC was accommodating and allowed us to send pictures along with details regarding the current and new heater we intended to install. They furnished us with an estimate, arrived promptly, executed the job proficiently, and charged exactly as per the quoted price. Their plumber also shared valuable tips on the heater's maintenance and prolonging its lifespan. He appeared to be quite knowledgeable. Upon testing, the new heater's hot water was a significant improvement over the old one. I truly value their straightforward approach and their willingness to work with us. I would endorse their services without a doubt.

Short version - top-notch plumber, excellent work, will definitely hire again if required. Detailed version - I was dealing with an old leaking heating valve that needed to be replaced. There were no isolation valves nearby, which a prior plumber should have installed, so it was going to be a tricky task. I gave a call to the plumbing company and had a nice chat about my issue. I scheduled a time for the plumber to come over and give an estimate. He came, inspected my system and explained to me that since there were no isolation valves anywhere, the entire system would need to be drained and the cost to replace the single valve would be high. He suggested we wait until more things failed or until we decided to take on a bigger project. We later discussed a future project about replacing the zone valves, adding circulators and headers. We even talked about approximate costs, so I had an idea of what I was getting into. A month or so later, the valve started leaking more severely, so I called to schedule a visit from the plumber. It was getting chilly and I wanted this taken care of during the day to avoid staying in a hotel or purchasing several heaters. The plumber came over to discuss the project again, ensuring we were on the same page and that he'd have everything needed for the project. The lady who managed the scheduling was very professional and helpful. She even called me back when I didn't leave a voicemail after my call went unanswered. This impressed me and reassured me that I was dealing with a good company. They coordinated with the electrician they needed and rescheduled the work to ensure everyone could be present on the same day. The day came, the plumber and his team showed up, their professionalism was evident from the get-go. They worked continuously until they finished and thoroughly tested the system. The quality of their work was impeccable. I pay attention to details and found nothing out of place. Every anchor was tight, no rattling or leaks, and the finished work was visually appealing, especially if you appreciate good copper piping work. They left the work area cleaner than when they started. The service wasn't cheap, but I wasn't looking for a bargain when it comes to my heating system. I wanted quality work and peace of mind, which is exactly what I got. Top-notch quality, peace of mind and a reliable plumber. You should expect to pay for good people, good equipment, good help, knowledge and experience. This plumber is definitely a high-end professional.

I discovered a minor leak in my sewer pipe which was causing a slight water seepage into my basement. It wasn't a major issue, but I reached out to a plumbing company and was pleasantly surprised when they returned my call in a span of 10 minutes. A plumber named Mike arrived within 20 minutes to inspect the situation. It turned out that I needed a fresh sewer line because the existing one had aged, was cracked, and had root intrusions. The plumbing team offered a reasonable quote for the job, promising no need for any excavation. I did get multiple estimates, but this particular team was the best choice. They took care of everything - securing the necessary permits, coordinating the work, and scheduling the task. They returned within a week and managed to replace the line in just a single day. Working with Mike and his team was an absolute pleasure! Their professionalism, expertise, and experience shone through, which made me feel at ease knowing the job was in capable hands. I also want to mention the fantastic office staff, especially a lady named Jane, who was incredibly kind and supportive throughout the process. I am highly satisfied with their services and will definitely recommend this plumbing company to others!