Reviews of local pros in Azle, Texas

The amount of rescheduling required to get this small job complete was ridiculous. ZERO ability to speak to anyone only automated confusing text messages with no response options. Only continued to use them because they were chosen through our home warranty company. DO NOT ISE

Edit: You replying with a phone number that gives me a recording and doesn’t allow me to speak to a live person just makes me even madder. Do better.

Washing machine still does not work. Phillip gave us his personal number to call if we still had trouble. We have left numerous messages and texts and have yet to hear back.

I had a previous visit that unfortunately didn’t fix my issue, thankfully Phillip C came the second time. He was
awesome and was able to fix my dryer! Great Job Phillip, keep up the great work!

There's not a negative star category or Sears Appliance Repair would receive -10. 2 months it took to repair refrigerator after a botched repair initially. They canceled 2 appointments for no legit reason. Then showed up didn't give an ETA & didn't allow time to get to the door & didn't use the camera doorbell so I could have let them in. There's no way to talk to a real person and the AI agent took my info but certainly didn't get the tech to come back. Even when I spoke to someone live they didn't care to help or that they'd taken weeks and canceled the appointments. Never use Sears! The tech Micha was great though, kind, thoughtful, & professional.

Not only did Marcus do a great job on the repair, but you need more people like him. He’s got the best attitude, personality, and work ethics I’ve come across in a long time. Whatever it takes to keep him happy at your company should be your first priority. He is a shining example of what customer service is all about and serves as the absolute best example for Sears Home Repair Company.

Repair took a while but I understand these can be hard to work on. However my issue is that the old cartridge that had soap in it was replaced and when he put it in the box that the new one came in he put it in there upside down. He said they do not remove the old parts and boxes as those are the owners responsibility. I had to leave when he did and when I came back there was laundry soap all over the floor. The bottom of the box was soaked with laundry soap. Was quite the mess to pick up.

At the least the cartridge should have been placed right side up in the box in the plastic the old one came in or even said something to me when it was taken out and I would have had got a trash bag and put all of that in there. I don’t mind picking up the trash but not a mess like this.

The technician was very friendly and ensured the machine was working properly. I would recommend him again, just the whole leaky mess issue was very frustrating.

Service was great

Great company thank you guys for coming out

Awesome company fairly priced owner was a delight to deal with his employees were absolute professionals when dealing with my wife even finished early definitely recommend them will be having more work done by this company

Mario and his guys did an amazing job with my home renovations. All work was done in a timely manor and his communication was very professional and timely. He answered every question we had before, during, and after our project.

Was very fast and efficient! Very pleased with the quality with work! I'm glad I decided to go with them and if I need anymore work done I will be picking this company!

Mario replaced the tile in our whole house. He was very professional, courteous, and cost competitive. He did an outstanding job and also installed new baseboards. I would highly recommend him.

Mario and his crew were very professional, prompt, attention to detail, and most of all, an extreme pleasure to work with!

Mario and his crew were efficient and professional. As a first time home buyer and recently moved native New Yorker, I wasn't sure what the process would be like. I am very pleased on the work that was done in my home. I highly recommend!

Mario and team renovated one of my guest bathroom and master closet. I am very satisfied with both jobs. The price for both of these jobs was bit high but the team did a marvelous job. 100% recommend.

Mario and the folks he has working with him on his crew are simply amazing!! They did a fantastic job on my kitchen as well as a few other jobs around my home. They are professional, very skilled, and worked hard in spite of my interruptions.

I hope to avail myself of their services again! What a pleasure to work with!! Thank you Mario, and a hearty well done!

Mario and his crew were amazing. Great response time, punctual, and great craftsmanship. Easy to communicate needs . I would use again and highly recommended.

Beyond impressed with Mario and his crew! I called Mario urgently needing our primary bathroom flooring redone, plus some sheet rock and electrical work. Mario was prompt, organized and professional. From the time I called to the time the work was complete was less than 3 weeks! Plus, his crew was always kind, professional and delivered amazing results. I love our new bathroom! Will definitely use A1 again. Highly recommend.

A1- Restoration quoted me a great price for the garage I wanted to add to my home they came out and everything went great Mario got right back to me right away with the price and they came and knocked it out. My garage came out great communication with Mario was great I will definitely be using them again for future add ons to my home. I highly recommend them for any projects anybody has.
Thank you A1- Restoration

Mario & his crew gave excellent service. They gave my restroom the exact look I was looking for. They were all very friendly and did everything in a timely manner. I’d definitely use their services again. They come highly recommended.

Mario and his crew saved the day! We were in a time crunch installing floors/baseboards and texturing all our walls and ceilings. Mario and his guys jumped in, did outstanding work and we’re extremely professional! Highly recommend A-1 for any remodel project!! Will definitely use again!!