Plumbing reviews in Benbrook, Texas
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Jordan and Corey truly went above and beyond today. From the moment they arrived, they were professional, friendly, and focused on making sure everything was done right. They took the time to explain what was causing the issue and provided me with multiple solutions to choose from. Not only did they replace the faulty parts, but they also took extra care to ensure the surrounding areas were protected and cleaned up after the job was finished. The attention to detail was exceptional, and I could tell they genuinely cared about doing the best work possible. I’m confident that anyone who hires J5 will experience the same outstanding service, highly recommend!!
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Amazing Company!!!!! They came out to hook our well and septic up to the house and they did a great job! It was a very quick process and they are very kind people with reasonable pricing!
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Corey and Jordan came over to our house to help replace some really old rusted pieces under our kitchen sink in our 1950s home. They also did a walkthrough of the home and gave us recommendations on how to improve other areas. Really informative guys, quick, and super nice to work with. Would call them back whenever we need the other parts of the home fixed!
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We had J5 Plumbing come out yesterday to fix our clogged toilets and drains. He came back and told us we had a broken pipe and needed to have all the pipes under the house replaced. They said they would have to dig a giant hole in the yard and tunnel under the house to do it. For this job they quoted $36,000 to do the pipes under the house. If I wanted the pipes replaced going to the sewer, then it would be $46,000. We were told not to use our master bath, nor the washer, and that the guest bathroom had been temporarily unclogged. I had a second plumber come out today to rerun the camera and give us a second opinion. Not only did J5 lie about the broken pipe, they also lied about all the pipes needing to be replaced. Im fuming over the amount of stress I’ve been going through since yesterday. All toilets and everything are working fine now. Do not use J5 Plumbing.
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Anthony and Justin arrived on time and cleaned out my clogged drain in no time. They did a nice job. I will call again when I need to clear a clog.
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Family owned and operated local business that does exceptional work. Had to move shower drain and water supply lines to set shower pan. Guys did a great job very professional will have them back for any of our plumbing needs!
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9/22/25 Woke up to a leaking water heater. The guys were out same day and installed a new one. Everyone at J5 is friendly, easy to work with, competent, polite, and just plain nice! This is the 3rd time J5 has been here and done a great job each time. THANK YOU J5!!
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Anthony and Justin did a very good job replacing a kitchen sink and garbage disposal for me. Very professional and thorough. I will use J5 in the future.
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These plumbers were excellent in identifying our leak and fixing it. Their work was great! The communication with pricing and details was also superb and polite. Great job guys!!!!
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Called J5 plumbing because I had a bad toilet shut off valve. Ray and Roger came out and fix it quickly they were both absolutely professional thanks guys I appreciate it. There prices are very reasonable
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Justin and Anthony replaced two old leaking outside spigots today and I could not be happier with their work. I highly recommend them and will definitely call them if I am in need of a plumber again.
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Both technicians Anthony and Justin were extremely respectful answering. Any questions I had. I would highly recommend this company and we’ll definitely use them for future plumbing issues.
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Anthony and Justin were punctual, professional and well equipped to rebuild my toilet in short order. I’m very satisfied with their service. Good experience with J5.
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My shower drain was not draining efficiently. Called J5 plumbing and they were able to come out and fix it same day for a fair price. The crew that came out were very friendly, knowledgeable, and respectful. I would highly recommend them, and will be using them for any future plumbing needs.
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We bought our dream home and didn’t realize our hot water heater was not plumbed in correctly and the cold water I. The guest bath shower did not work. The we have never had a zero turn mower Corey took the time to show us how to operate it. They did an amazing job we really appreciate Jordan G and Corey W coming out to get our hot water heater working properly. Thank you!!!
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Omg!! Jeremy and his crew, Marky Mark!! Came out and fixed my hot water after being without for almost five days!! And they were done so quickly!! I wanted to share what an amazing job the two did!! Love yall so much!! Xoxoxoxox
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Ray and Roger came out and installed a new water heater which included redoing some pipes and raising it. They were quick and cleaned everything up. The cost was reasonable and they were friendly. Thank you for the great work!
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Ray and Roger were at my next door neighbor's house doing a repair. Asked Ray to come over and give my leaking 7 1/2 year old gas water heater a look. Three days later I've got a brand new heater...and, my wife of 46 years married is one happy lady. Happy wife...happy life. Used J5 back in June for a minor bath sink repair.
These guys live by golden rule: Do Unto Others... -
Excellent service by Ray and Roger. They got my fireplace pilot light lit which in years past has been an ordeal. So professional and caring. They took the time to make sure it was working properly and kept checking the remote lighting. I will be using them in the future. Appreciate their timely service and reasonable prices.
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J5 plumbing does good work! They're also more quickly responsive than other plumbers we've used. However, J5 charges well above local rates for the same work. This is true for both labor and markup on parts/supplies. There were also some communication and cleanup opportunities, but we were mostly happy with the work, just not the cost.
There's a saying "Hiring a cheap plumber is expensive" because their work may need to be redone. However, hiring a very expensive plumber doesn't guarantee that the final result will be any better that that of a competent reasonably-priced plumber.
Shop around unless you're in a big hurry. -
Our water pressure was pitiful in both of our bathrooms plus one of our drains would not drain no matter how much we worked to clean it out ourselves. Ray came over promptly, was respectful, and explained everything clearly. He even gave me tips on things we could do to help keep things draining the way they should be. I am very happy with the service from J5 plumbing and will definitely use them in the future for any plumbing services I need.