Reviews of local pros in Boerne, Texas

Caliente Plumbing Heating and Air has great service providers. One of them is Harry James. He is professional, polite and really knows his stuff. I will refer my friends to the company. Especially, with summer coming!

Customer service is why I chose Caliente. Arlene was extremely helpful and informative towards all my questions. She was extremely patient about all of my concerns. I will be recommending 10/10

HUGE shout out to Caliente for coming in clutch and taking care of a pretty urgent leak that needed some serious attention!
Big thank you to Arlene for the outstanding customer service that shined through a frustrating time and ensured my issue was FIXED ASAP! Also thanks to Devon for showing up no matter how late!
LOVE CALIENTE THANK YOU!

Water softener flooded the garage and CALIENTE was out within 45 minutes to resolve it. The unit was old and needed replacement. Had it done 2 days later. High end work at a reasonable price. Recommend any day for any plumbing or HVAC needs.

Arlene was very helpful and knowledgeable. I discovered a water leak at the worst possible time (is there ever a good time?). Called these guys in full panic mode. They showed up fast, fixed it, and saved my house from becoming an indoor pool. Calm, professional, and leak was gone.

I have my water softener replace today by James of CALIENTE Plumbing Company. Great experience with James who walked me through the process and continue to update me along the way. James got friendly personality. I recommend James and CALIENTE Plumbing Company.

Great experience, Devon was timely and considerate of the situation for a leaky bathroom sink that wouldn’t drain. He was very quick and thorough. We will definitely use y'all in the future if need be. Thank you again.

I've used Caliente Plumbing for 4 years now. When I need them, they are always there. Ms. Arlene is awesome with her team of professionals. They work around my schedule, in the heat and cold. Reasonable, reliable, and responsible is part of their logo and motto. I seek them out when I need any work. They are outstanding!

Starting with Arleen took my call and got me on the schedule ASAP These plumbers deserve a cape. They showed up, defeated the monster living in my pipes, and left my bathroom better than they found it. No mess, no nonsense, and no judgment about how bad things were before they arrived. Absolute legends.

We had interviewed 3 different companies to replace our water softener. Caliente was the one we chose because of their promptness in returning our call, and excellent service and pricing.

I had a great experience with Caliente plumbing, they are very professional and efficient. They sent over a plumber named Rudy who was very knowledgeable, kind, professional. Thank you Rudy for not only doing a great job but also bringing a great attitude.

Harry came out and did an ac tune-up for us. After a full inspection he recommended we get out ducts sealed and our system cleaned. It seemed like a lot of money at the time but we couldn't be happier. Now our house cools down faster and our electric bill has gone down. Well worth the investment!

Caliente Plumbing gave me very great customer service. Rudy came over and explained what was needed and got the job done. I was really impressed. I will be letting many people know that Caliente is the company to call ask for Rudy he is very efficient.

Arlene at Caliente Plumbing was absolutely wonderful to work with. She was friendly, professional, and made everything simple and stress-free from the start. Her communication was clear and she made sure everything was handled quickly and smoothly.

The service itself was amazing - prompt, professional, and top-quality work. Highly recommend Arlene and the entire Caliente Plumbing team!

We had David from Caliente Plumbing come and fix our drain for the washing machine and he did a fantastic job. He also explained how and what was causing the back up. Caliente Plumbing also came as a last second call and I am grateful. I highly recommend.

We have been with Caliente for a few years now, and always impressed by them. We are apart of the monthly VIP program, and recently had some trouble with our unit. Harry was amazing!! Very professional, explained every step, was very thorough, and went above and beyond. He worked through his lunch yesterday, never complained, was nice to my dogs, and even made sure everything was set to go before he left today. Arlene who is the office manager is just as amazing! She is so nice and patient with everyone. She goes above and beyond and makes sure the customer is in safe conditions. (Of course I need work done when we have the TX freeze) Harry, Arlene, Jesse, and the owner have renewed my faith in businesses! Thanks again for everything!

After purchasing a new home, we had a rude awakening when our underground sewage lines backed up. Not only did they back up, they bubbled up into our shower, bathtub and toilets. We were already fans of Caliente from our previous home and called them immediately. Devon arrived within the hour and got to work. He was professional and friendly, even when delivering some pretty bad news. Devon advised his supervisor, Rick, of the situation and he arrived to assist. Apparently the two Sycamore trees in our front yard had attacked the pipes looking for water. Both trees had to be removed, and our front yard became a mud pit due to heavy rains that showed no mercy. An unexpected blessing occurred when we discovered that our homeowner's policy actually covered both the damage and repairs. Caliente stayed with us throughout the entire saga, replacing the damaged pipes and ensuring that our water was restored. They efficiently provided all information that our insurance company was looking for in order to file the claim. With a situation of this magnitude, it was a wonderful feeling to have a whole team doing their best to restore our water. We will continue to call Caliente and recommend them to family, friends and anyone who asks.

James Samford from Caliente came out to work on my water softener and fix my sink, and he was great. Super easy to talk to, clearly knew what he was doing, and got everything taken care of without any hassle. He explained things in a way that actually made sense and didn’t rush the job. Everything’s working perfectly now. I’d definitely call Caliente pluming again and would recommend James to anyone needing plumbing work.

Great experience with Caliente for a hot water heater install. I was worried about the timing, but they were incredibly punctual and professional throughout the visit. The installation was clean and well-executed. It's clear they take pride in their work. I’ll definitely be using them again for any future plumbing or HVAC needs." James Samford keep up the good work!!!

Caliente is always on point! They serviced our old address for years and when we moved we needed a new water softner. They gave us a great price and James came out to install it ASAP. James was very kind and professional and walked me through everything I needed to know on our new water softner! Looking to possibly add a reverse osmosis and alkaline system from them too!!

For my review, please note I am a full time licensed real estate broker and have been for 18 years. This is my experience.

Don’t waste your time. I had a Trane ductless system put into my house for my garage and a climate controlled area in my attic. 2.5 years after installation we were having several issues. I called out Caliente and they sent one person who looked it over and said it was fine. I was still having issues so I ended up taking the system apart myself to find out that it was improperly installed in the ceiling cavity and it was leaking condensation all over the drywall. We end up having a mold issue and finding out that the drain lines to both units were installed improperly. I called Caliente again with pictures and they sent someone else out and they obviously did not know what they were doing. After fumbling around he left and I called back two days later to find out that that employee had been fired.

I ended up calling another AC service, NorthEast air-conditioning, and they sent someone out who diagnose the problem immediately and ended up taking the entire system apart and also was able to have all new parts ordered for the interior ceiling mounted unit since it was covered in mold and was damaged. All of this was covered under warranty and I just had to pay for labor.

Still to this day Caliente has not called me back to try and resolve the issue and I’m out $650 for the labor of another hvac company and I ended up having to fix the drain lines myself.

I would not do business with this company.