Electrical reviews in Brazoria, Texas

Recently purchased a Champion Stand by generator from Buchanans. We met with several companies when starting the process, and Buchanan’s team by far were the most knowledgeable about their products, and provided the best information and guidance which ultimately led us to choosing to proceed with them. They were also extremely competitive in regards to pricing. From start to finish it was a smooth process. Shout out to Adam & Jake, service was fantastic guys, appreciate working with you both.

My installation crew did an awesome job. Kaden, Corey and Patric were professional, patient and kept me informed every step of the way. Not one of them had issues with my asking questions, and I had several. The power company dropped the ball several times and that made the job harder and more complicated and made the job run longer but Caden, Corey and Patric never lost their composure. I am most impressed. Obviously the Buchanan owners hire and train their people well.

I recently hired Buchanan to install an outdoor breaker at my home to allow me to isolate my electric panel to work on it. As an electrician by trade, I wanted to replace my panel, and after weighing the options with Buchanan’s estimator, we both thought that the outdoor breaker would be best for what I was trying to do. After receiving the quote, I bit the bullet and hired them to do the work as I was pressed for time with my job.

When the day came for them to install the breaker, I was working and not able to be present. My wife was home to help with anything they may have needed. They assisted in working with the inspector and the utility to ensure power was back on by the time my children were home, however, it was close. There was a point where my wife was nervous that we wouldn't get power back, but they got it done by 6pm that evening.

When I came home, that’s when I was able to put my eyes on the work and really see the craftsmanship and quality issues that existed in their finished product. The issue easily noticeable was the box was crooked. It wasn’t slightly off, it was way off. When I put my level on it, the bubble was not even close to floating the center. At first I thought I would correct that issue myself being it would be an easy correction, but as I looked deeper I realized that I wanted them to come correct their mistakes considering how much I paid.
The second issue was the close nipple connecting the meter can to the breaker box. The lock rings were loose and not making contact with either the meter can or the breaker box.
The third issue was the attachments to the breaker box itself. When you upgrade your service in LJ they require you to install a whole home surge protector according to city code. This was installed on my outdoor breaker box on the bottom side. When I touched it, it was very loose like they didn’t attempt to tighten it. When I had the quote performed, it was also noted that my pool equipment power conduit would have to be modified and run through the breaker box to the panel. That conduit was also loose on the bottom side of the breaker box.
The fourth issue was the surface condition of the outdoor panel itself. When the electricians were drilling out the holes through the bottom and back, they didn’t do a great job of protecting the finish on the front and side of the box. They scratched it up pretty good which requires touchup paint to ensure rust does not form. They also had issues with their hole saw slipping on the bottom and gouging the finish. This also requires touchup paint as it went down to the bare metal.
The last issue was the overall cleanliness of the work area after completion. The electricians left a large amount of debris in my electric panel where they had to remove the conduit for the pool equipment. They didn’t bother cleaning up the inside of the breaker box or the electric panel.

I sent all this information with pictures to my point of contact at Buchanan and they said they would go out and correct the issues. They straightened the breaker and tightened everything up. I cleaned up the mess prior to them coming back, so they didn’t have to do that part. Also, I will have to repaint the abrasions on the box to prevent rusting.

It’s been almost two months and they haven’t followed up with me after their technicians came back so I figured it was time to leave a review. I realize my job wasn’t large, however, a little oversight of junior journeymen and customer care goes a long way. For transparency, I spent $1673.62 to have this work done. It wasn’t cheap from my perspective, and I gave Buchanan the job based on reputation of the company. With that, there was no follow up communication from them after the issues were partially corrected. Ultimately, I don’t want to have to provide quality control for the contractors I hire, especially if they are one of the most reputable and expensive in the area. So I will attempt to avoid them in the future if possible.

Buchanan Electric installed a 26kv Generac at our house 10/24! Very good service! Techs were very professional and courteous! I have no complaints about them! Work was completed as scheduled! Generator performs as expected! Thank you to the crews that worked and left everything neat and clean when they left!

2 gentlemen arrived at my home today from Buchanan electric to install a kitchen light and a fan in the shop. They were very courteous I am speaking about Kaden and Patric. At first the installation was kinda difficult because the light was antique with there skill they problem solved and installed my beautiful pitching light for Christmas
I’m happy to say that they are going to return to finish the fan in the shop
I’m looking forward to them returning because they do excellent above and beyond work thank you Kaden Patric and Buchanan electric

Buchanan Electric came through for me in a big way.
Within a short time Adam identified a wiring problem and begin to solve the issue. Repairs were made and I was spared a lot of expense of having to purchase an appliance.
Friendly and professional service. Thank you!

I had to update my review, for a complete turnkey solution Buchanan Electric completed for my standby whole house Generac Generator with Propane tank. They were AWESOME!!! I am very impressed with the work they performed. Everyone was extremely professional and courteous. I also appreciated how proactive the team was, from working up the quote, to scheduling, coordinating with D&L and TNMP - and then final execution. They definitely know what they are doing, and more importantly they care about delivering excellent service! I have used them now for small as well as large projects and have been extremely satisfied. I am very happy to know that I have a great (and local) resource for all my future needs!!

I had some recent electrical updates and Buchanan Electric did an outstanding job from beginning to end. Knowledgeable and courteous. Adam and his entire staff did not disappoint me. The completed the job on time, the techs were very friendly, helpful and did a great job. Their price was below other quotes we received. They were honest and reliable. I recommended them to a family member and Adam and his staff, once again provided the same excellent service to them as he did for me. I will definitely recommend Buchanan Electric.
Kudos to the entire staff