Reviews of local pros in Canutillo, Texas

This is the second time that I have used their services and I am extremely pleased! They are very professional and work quickly. Both times they did a great job and I would highly recommend them to anyone needing HVAC services. Joe the owner is very reasonable and very helpful!!

Jose and his crew are AMAZING! I no longer live in El Paso, but when my parents heater broke and they could not find any help to get it fixed, I found Cruz's Heating and Cooling and will be a customer for as long as my parents need service. I called Mr. Cruz in the morning on a Thursday and by Thursday afternoon the heater was fixed. This type of service is hard to find and I am incredibly thankful considering that my parents are elderly and sickly. My dad had just gotten released from the hospital and he said once the heater was fixed, his health improved greatly. I am so thankful to Mr. Cruz and his crew. Thank you for keeping my parents warm especially with these continuing cold fronts.
Forever a customer!

This is the best HVAC service I have ever had! They were responsive and quick to fix the issue. I called SoBellas prior to them coming and that was a huge mistake. Sobellas guys are sales people posing as HVAC technicians! They wanted to replace the whole unit and Cruz’s was fair price under $300. They earned my business. $85 is what they charge for service calls. Highly recommend!

My husband and I needed to replace our heater. We got estimates that where half of what we paid for our house. One heating and cooling company (SC) told us it would be 20,000 for the units and 5,000 to 10,000 for the electrical plus labor and taxes. Also they never contacted us again (from the first visit). Cruz heating and cooling came in and did the job for 15,000. Also they have the nicest, professional staff we have ever met. I wanted to give a special shout out to Luis and Gio. They did an excellent job. I would diffently go with CRUZS HEATING AND COOLING. Thanks guys. So if u want to be happy give them a call. You won't be disappointed.

We requested a second opinion of our AC issues through Cruz and now will only be going to them for any further maintenance! They were able to come within the hour to diagnose and had it repaired within an hour as well. They were very honest about repairs (and able to explain in a way we understood) and we were able to save hundreds of dollars because of their second opinion.

This company is the best. They are thorough professional and highly qualified. Luis and Geo are amazing in service maintenance. They found a gas leak and fixed it immediately. Thank you Joe and team for an amazing experience. Highly Recommend! A company you can trust!

Our AC unit went out last night with scorching heat these coming days. Called early the next morning and were able to send a Technician the two hours later. They diagnosed the problem and fixed right away. This truly an awesome company. Thank you Joe and your crew for being responsive and attentive in these hot summer days.

Armado has been our guy!! We are completely satisfied with the services. We call on them to maintain our heating and air conditioners before each season. They are quick to provide service. They are friendly and they keep the work area clean. We highly recommend them!!

I would give Cruz’s Heating and Cooling 10 stars if I could. They came to the rescue when my uncle’s furnace stopped working one evening in 20 degree weather. My uncle is an elderly Vietnam vet who had to sleep in a sleeping bag next to space heater that night. Called Cruzs the next morning when they opened, and Joe went out of his way to install a new furnace that same day. Cruzs made sure my elderly uncle did not have to sleep in a freezing house again. Oh, and they did it for a great price too. They are the genuinely wonderful people and will get all of our future business. I simply can’t say enough good things about Joe and his team. God bless them.

I became a homeowner in 2020 and had to completely replace my AC/Heater unit. Knowing nothing about HVAC, my home warranty sent out Joe and his guys and I've been working with them on my own ever since. Joe and his staff have been nothing but professional, helpful, friendly, and just all around great people to work with! They know me now as the cat lady when they come work on my home. They are very fair in their pricing and I'm so glad I found them. I would HIGHLY recommend Joe and his guys. Thank you for everything Joe!

My heater stopped working, and one company said they had to change the furnace. My neighbor recommended Cruzs Heating & Cooling. The owner Joe sent his techs the same day I called, and they changed the motor instead of the furnace for much lower price. Very professional and very patient.

The refrigerated A/C went out a couple of days ago and in triple digit temps!! We called several well known companies in the area who were going to take a week to get to us. Another company we managed to call came by and wanted us to buy a “brand new refrigerated A/C!!” Brand new and at a high cost! Anyway, this morning I ran into a nice lady who referred me to Cruz Heating and Cooling. I immediately contacted them and they were very responsive! Needless to say. We “did not” need a “brand new A/C” as the other company stated and we were charged a very reasonable price of what was needed!! Beware of those companies with the supposed excellent ratings. Do your homework and trust word of mouth Instead! My husband and I highly recommend these great and honest folks! They have a new customer for life now!

I was very impressed by the workmanship and quality of our new HVAC unit. The installation was done very professionally by Gio and Luis. I was very impressed by Joe, the owner of the business who would promptly respond to my texts and phone calls. I would definitely recommend them to anyone who has any Heating and Cooling issues.

Amazing, amazing team!!! Called Cruz’s Heating & Cooling and they came out right away! Talked with me throughout all the processes. They were very honest and honored their pricing. I am very pleased with this company. If you need any service in this Texas heat, call these guys! Words can’t express my gratitude towards this company. :) Thank you Cruz Heating & Cooling for helping my family! :D

9/28/23 The two workers who came to do the work very friendly and patient in replacing an AC thermostat. The wiring had to be modified.
12/6/23 The furnace did not turn on. Cruz and Gio came and worked a long time. They found that the thermostat i had bought myself in September was not working. They went, bought another one, installed it, and got the heat on.
All that and Cruz only charged $50! Less than the charge for a service call. He is not greedy like some others.

We highly recommend Cruz Heating and Cooling. The technicians Gio, Amado, Luis and Joe collaborated together and repaired our A/C duct work. We were impressed with their quality of work and customer. Thank you very much and definitely recommend your business to any one in need of heating and cooling needs.

I have worked with Cruz's since I moved in to the house and they have always been great at coming to look at the unit and fixing any big issue. This year we had to replace the entire unit, in July. The guys came and replaced everything, when they had issues, outside their control, they worked incredibly hard to fix everything and make sure me and my family have AC and are comfortable. I cannot thank them enough. I would absolutely recommend these guys to everyone, absolutely brilliant.

You couldn’t ask more from these guys, best contractor experience I’ve ever had. Joe came out to quote a full unit swap, price was competitive with larger companies but came with a few perks nobody else offers. What sold me was the labor guarantee and affordable bi-annual service, including a case of filters. Gio and Louis came ON TIME a few days later, swapped out the component’s did their thing quietly and professionally, cleaned up and left. Everything is better than before and I have confidence in the work. On time, professional, clean, and local… zero complaints. Great job fellas, will recommend to anybody.

When I spoke to Mr. Moreno he was very professional and kind. He sent his crew out within days of contact. They were very prompt and fixed my Air Conditioner in a timely manner, I appreciate their hard work I highly recommend you reach out to Mr. Moreno at Cruz Heating & Cooling.

Cruz's heating and Cooling is #1 in my book excellent service at the best price. Gio, Eli, and Amado best installers. I highly recommend.

Joe provides excellent customer service and quality service! I was impressed with his accessibility and his dedication to quality work. Amado and Eli did an excellent job. Highly recommended for your heating and cooling needs!