Reviews of local pros in Canutillo, Texas

We called them and they were at our home the next day and they were punctual. Luis and Gio diagnosed our heater unit in a few minutes and let us know what the issue was. They even contacted the manufacturer and got the warranty for the defective part. They let us know our upfront cost, and returned within a few hours with part and installed it. Overall excellent customer service and very friendly and extremely satisfied with their work. They fixed our heater in the busy time right before the holidays, and exceeded our expectations. We will definitely recommend to family and friends.

They came through in the heat! In less than 24 hours my air conditioner was up and running again and at an affordable rate! Sometimes it can be something simple and He always gives you a checklist of what to try before spending the money to have someone come out and look. Very hard to find honest people but Cruz's is definitely there to help!

Joe and his guys were able to get out to us the same day our ac unit died.

He trouble shot a couple of possible quick fixes over the phone with me and when those didn't work had his team came out within a few hours. Not only did they very quickly identify the problem but they also had the parts to fix it. Within 30 minutes of their arrival our AC was running again.

Additionally, they adjusted the vents inside our home to help optimize our cooling. Great, prompt, efficient, service. Highly recommended.

I love these guy’s! Joe and his team. Cruz’s Heating & Cooling definitely stand out and set the bar high. They are professional, knowledgeable and the service is always there. They are reliable and easy to work with. Excellent quality work maintaining my A/C unit. I never have to worry about my A/C unit because of Joe and his team. I 100% recommend this company.

Cruz’s installed my new a/c unit several years ago and always provide incredible, friendly service. Very fair pricing and even better customer service. Highly recommended! Joe and his team are top notch!

Joe Cruz was very involved and kept me informed of every aspect happening. Had my whole A/C unit replaced with a package unit and it turned out great. Joe’s team had to unexpectedly replace some of the duct work and did not raise the total cost estimate. Highly recommend this business.

Joe and his crew at Cruzs Heating and Cooling are an excellent resource for your home's HVAC needs. They have been servicing our AC and furnace units for the past few years and just recently installed a new complete unit for us. The crew was timely, courteous and very cost effective. I would certainly recommend their services.

My elderly parents experienced issues with their AC unit during a recent 100 degree day. I called Mr Cruz and he sent his techs over immediately to fix the problem. Amazing customer service with honest and knowledgeable techs have made us very loyal customers of Cruz’s Heating and Cooling.

Had a Motor go out on my Air conditioning unit, they fixed it same day. Outstanding service kept me posted on everything that needed to be done. Joe and his technicians are outstanding very knowledgable and thorough ! Highly recommend

Very Professional! And very patient. I highly recommend! Fast work as well.

Cruz team gave me the best deal in the market and installed everything professionally! I strongly recommend you try them out, they won’t let you down! Thank you guys so much! We will recommend to all my friends

Very reasonable, very honest and very fair! Joe and his staff gets the job done! They will not over charge you and keep you informed of everything going on with your a/c unit throughout the diagnosis process and they repair. I believe them to be the most honest A/c service company in El Paso TX! I highly recommend this company!!!

These guys were amazing! I've dealt with many heating amd cooling companies over the years. These guys by far went above and beyond. Joe the owner was professional, courteous, timely and respectful. Gio, Eli, and Armando thr installers of the refrigeration conversion were also very professional, courteous, timely and respectful. They will from this point on handle all my heating and cooling needs. Thank you guys!!!

I'm very happy I chose Cruz heating and cooling for a project I had at my house. Jose and his crew did an excellent job at a reasonable price! I'll definitely recommend them to anyone!

What can I say, Joe and Isabella really took care of me and my family and have been for years. They serviced our old unit and helped us upgrade to this beautiful system before the other completely failed. Not only did they do it in a timely manner the new system is so efficient it actually lowered our electric bill. Every year they come out and check it, clean it, and keep it running like its brand new. They have helped my family and friends on numerous occasions and they always tell me how courteous and timely they are. I will never get another company to look at my unit, Joe and his family take care of mine so we are customers for life. Every time some comes by the house we get compliments on how nice the unit is and we love telling people about how great Joe and Isabella are. I can go on and on about how great these guys are and I would give them more stars if they were available, keep up the great work guys I just realized its time for you all to stop by in a few weeks so we will see you soon. Thank you

The best team in El Paso! We have had Joe, Gio and Luis assist us with our heating and cooling needs for the past three years. We just had their team out to install a new system and they were quick, fair and reasonably priced. Highly recommend!

This year I decided to upgrade my old broken furnace & after making a couple of calls & quotes I decided on Cruzs Heating & Cooling. They definitely had the lowest price & transparent quote. Unlike others trying to install wifi thermostat & what not. Joe is really out for the people not the money he could make out of clients looking for simple HVAC units to stay cool &/or warm. They were always on time & if I was to need them for any questions at all they send their guys out right away! I love that I made the right decision going with Cruzs Heating & Cooling! Really recommend!

Cruz’s Heating and Cooling did an excellent job installing HVAC units for both my in-laws and our home. Their pricing was fair and transparent, and the service was top-notch. We had a few initial issues with our unit, but they responded quickly and got everything working smoothly. Joe was great to work with—he was honest, easygoing, and very reasonable. I’m really glad we chose them. I highly recommend Cruz’s Heating and Cooling. Two thumbs up!

It was a very cold morning. Called for a heater repair. Geo came within 45 minutes fixed our heater. Very professional and honest. Great job.

Consistently outstanding service, every time I reach out for assistance, the owner, Joe, personally answers the call. His helpfulness and courtesy makes the process smooth and pleasant.Service is typically available on the same day, ensuring that problems are addressed quickly. The team consistently completes the work on the same day, demonstrating both efficiency and reliability and are very friendly. I strongly recommend this company for anyone seeking Cooling and Heating solutions for their home. Their dedication to quality and customer satisfaction sets them apart as a truly great company!! Highly recommended!!!

Cruz’s is a business my family has used for several years and they are reasonable, honest, and reliable, and know what they are doing. I would recommend Cruz’s to anyone who needs repair, maintenance and replacement of their HVAC system. Cruz’s provided maintenance on 3 of my HVAC units (2 on one home and 1 on another home ) and the total cost for all 3 was very reasonable! Joe (owner) is easy to work with, reliable, and honest.
Thank you Joe for the great work of your staff!