Elevator reviews in Carrollton, Texas

Jay and his team are second to none. on time, on budget and
incredible response to any questions or issues raised during the process. I would hire them again and again. I highly recommend Ascend Residential Elevators.

I am very happy that I decided to purchase from Ascend Residential Elevators. I am very happy with my elevator and would recommend this company to anyone considering a residential elevator.

Great service

Excellent customer service

Great Company! Great customer service and very dependable!

Great folks. Helped me resolve a potential scam operation using their information to cut me a check. Thanks!

Jay Lambert honest and dependable. He was a pleasure to work with.

They were very professional and did what they said. I would definitely recommend Ascend for your residential needs.

If you are in need of an elevator you can't go wrong with Ascend. Jay and his staff are wonderful to work with.

Jay and his team are thorough from start to finish!! This was a big project but I would recommend them to anyone who is considering installing an elevator!

Ascend residential is a poor excuse for a elevator company it would seem like if your company installs elevators (something that if installed wrong could really hurt someone) that you would apply for permit so after being installed it could be inspected by a professional to make sure that the elevator was safely installed and all the wires for electrical ran in conduit and wired into the breaker box correctly and by a licensed electrician which is not done by this company if you have any doubts about what I’m saying building permits are public record all you have to do is type in a address and if there was a permit applied for it’s on record

Wonderful service, very happy. Will always use these guys!

Ascend Residential Elevators does four things really well:

1) Showed up on time.
2) Completed what they started.
3) Did what they said they were going to do.
4) Were grateful and kind.

Ascend's (PVE) elevators offer amazing form and function. Jay L. of Ascend was informative, and insisted on having all our concerns addressed.

Communication is paramount when taking on a project like this, as the expectations of both parties are key to understand and manage. From the customer perspective, the communication has been fantastic and expectations have been exceeded. Ascend truly loves what they do.

Jay Lambert is a quality human who stands by his work. He has the highest standards and makes sure you’re satisfied with the installation. He’s been in the elevator business for years and really knows his stuff.

Jay with Ascend was great to work with on getting the elevator designed and installed. The company is dedicated to customer satisfaction and providing best in service installation and support. This is the company you want to work with for home elevators.

I highly recommend Ascend for anyone looking to install an elevator in your home. Jay is professional, honest and is well versed in this very specific business of residential elevators. Ascend is a great company to work with.

They did a great job. Very responsive. Came out on a Saturday morning. The tech was very good. Definitely knew what he was doing.

Ascend’s service tech Alfred was great. He fixed our elevator and spent time explaining what he did and what needs to be updated. I highly recommend Ascend for residential elevator service and repairs. I will definitely use him again.

Jay lambert the owner is always available and responsive but the star of the show is Alfred the extraordinary technician. Not only is he is exceptionally knowledge but courteous, diligent and prompt. They refurbished my elevator for a very reaonable price and have diligently maintained it. They are the best.