Home Services reviews in Carrollton, Texas

This is a very professional cleaning service from top to bottom. They came to my house to do a walk through before quoting me a price. And a manager came by after the initial clean to make sure it was up to standard. Really happy with this team!

I love coming home to a clean house. They do a great job on the nooks and crannies. Very happy. Would highly recommend.

Did a fantastic job. Easy to communicate with. They did not leave until their job was inspected by another employee. Only took 3 hrs. I highly recommend.

I love that they showed up on time!! I had a list of what they would accomplish- so there is no ambiguity. I had received quotes from individuals- which cost more and there wasn’t a list.
They wore masks! Awesome job! The house is so clean and smells great! Even added little touches of folding toilet paper, towels etc. Excited for this little present to me! SO WORTH IT!

I've been with Cleaning Authority on biweekly service for over 10 years. Their employees are professional, friendly, and today was another exceptional job! Thank you Brenda and Yolis! I love my Wednesday cleans. Thank you to all at TCA!

Leyli and Carmen did a deep clean of our place this past week and it was such a wonderful experience. Our son started crawling recently, so we desperately needed help cleaning our place! It was so clean! I never thought we would have a clean house again, so this was such a relief! The owners were incredibly responsive and professional. Glad we chose this company. I look forward to keeping this clean house!

i needed an extra hand keeping my place tidy and fresh with my work schedule and The Cleaning Authority met that demand. The owner met with me personally and reviewed a cleaning plan, costs and addressed my questions. He had me in schedule rotation pronto and communicated any alterations as soon as noticed. i am grateful for the experience and will continue to use the Cleaning Authority for my helping hands needs!

Edit: 9/6/2021
After a few months, i am still pleased with the service. You will have an online account to set up auto pay, and you can even have your tip on auto, although i prefer to tip in cash and leave it for the cleaners. The owner keeps me informed with reminders of my cleaning although i have access in my online portal its still nice to have a reminder message just in case. Definitely pleased with the service and absolutely love coming home to a fresh smelling, looking, feeling home! Profitable investment in self care.

I have now had my third scheduled service with TCA and could not be happier with my experience thus far! I feel like my cleanings are customized exactly to my home’s needs and not just a generic “punch list” that the staff goes through. We have bi-monthly cleanings that first started off with a visit from Jerod, who walked through the home and specifically took notes of details to ensure we signed up for the right level of service! The cleaning crew is very professional, great with my dog, and completely trustworthy. I’m so happy we found TCA!

Joselyn is really great!! Always does a thorough job and leaves everything looking very nice. She is very sweet and friendly, as well as professional and trustworthy! Erika and Pati have been with her recently and they are great as well!

Karen hasn’t been to my house in awhile, but she is also super awesome! Went out of her way to stay extra one day and do a pile of dishes when I was pregnant and sick! (This is not part of the service that I pay for - but was so grateful when I got home.)

The ladies did a fantastic job. Well pleased. They even turned the bed down after changinging the linen. 5*service today..

I recently moved into a new home and got estimates from many companies who would just plug your information in and give you a number. This was the first company that actually seemed like they cared, the owner came out and did an in house estimate. What I was looking for was specific, only certain parts of the house cleaned and no other company would let me be so specific. Their estimate was competitive but the owner informed be that they do not wash dishes or move things off the counter to clean. I was originally going to only do a one time clean but after everything was said and done I cannot imagine not having them come back. I especially enjoy using the online portal to pay and feel like I can communicate with them very easily through email/phone or text.

The day of my clean, Luz, Rosa and Rafael arrived on time and provided a written letter confirming what was to be cleaned. Luz, Rosa and Rafael did a great job on this initial clean, close attention to detail, exceeded my expectations and I have nothing bad to say at all. Their supervisor, Carmen, came at the end and checked off everything and confirmed with me that everything went well. I love how they mopped the entry after themselves on the way out. This company truly cares about your business.

I was interested in The Cleaning Authority for a long while, due to the literature I received in the mail... doing a mini deep clean on one part of the house while cleaning the rest sounded like a good idea. I am sure I could probably interview a dozen smaller outfits and find a cheaper bi weekly service, but I don't think I'd get any better quality cleaning. I don't get the same crew every week, but everyone they've sent in the 6 months I've used them and the owner Jared are friendly. Because I'm working from home, they do everything they can to get done quickly and thoroughly. They also contend with my dogs and their nervous barking, which I do appreciate. Before hiring TCA, I did looking at an individual cleaner recommended by a friend and their quote was right in line with what I'm paying now.

Love the app, love the reminders, and enjoy a clean house at least once every two weeks 😌

We LOVE LUZ and ROSA! We have been with them for about 6 months and they come consistently every week and do such a great job! Our home smells so clean, they leave floors sparkling and tiny details like the throw blanket on our master bed - in a really beautiful decorative fold. I had a super busy week and they hand washed the dishes in the sink! They leave the house looking so great and ready for any drop by company. So happy with them!

I have been using this company for almost 3 months. I have been very impressed with their willingness to adjust their routine for me as well as taking feedback and making cleaning adjustments. I have been especially impressed with Luz, Rosa, Brenda, and Maria.

It’s now been 9 months of using this company. I've been very happy with all the teams that have been to my home to clean. However, Joselyn and Erika seem to stand out as especially wonderful! They have been part of most of my cleaning teams, and I can tell they are getting more familiar with my home. Keep up the good work!

It’s been almost a year with The Cleaning Authority-Coppell and I have been very pleased. Joselyn and Erika continue to do an excellent job every time they clean. I have nothing but good things to say about both the team and this company

Every time I get my house cleaned it feels so amazing! The ladies are very thorough and so so nice. I definitely recommend them to anyone. If you’re thinking about it just do it because it is so worth it.

Fantastic service! My house is basically like a big cabinet of curiosities (tons of stuff, and I *hate* dusting so much you'd think a housekeeper killed my mother) and they made it look... Museum-clean. Just perfect. Thank you Katherine and Stefany so much!

We've been using The Cleaning Authority for over 6 years now in our "new" house and for several years prior to that. Joselyn and her team are the BEST! So thorough with their job and so polite - they have become part of the family. Our house is "squeaky clean" every time they're here. Thank you!

It was super easy to schedule everything and done in a super timely manner! We came home to an immaculate house, and very happy with the results. Great pricing especially for the service they provide. Definitely recommend!

I have been using them for 3 months now. I was impressed with the initial deep cleans, and have been very happy with my bi-weekly cleans. Brenda and Maria are my favorite cleaners, they really make my bathrooms sparkle. My shower glass has never been this clear. I really like that they send in a team of at least 2 cleaners, so I don’t have to be out of my house all day. And if I have an issue, I can text the manager and address an issue. Very pleased and will continue service, they make my life so much easier 😀🙌

We started biweekly cleanings with TCA this year and the experience has been great!

The team is always on time, does an excellent job, and they’re always kind and friendly. They are also SO FAST. I’m always impressed with how much faster the team gets the job done compared to how long it would take us!

Overall great experience, communicative office and staff.

The Cleaning Authority sent some lovely ladies to clean for me; Virginia, Mirian, and Carla did a beautiful, thorough job. They were efficient and friendly.