Reviews of local pros in Carrollton, Texas

4.7 based on 4477 reviews Back to the listing
    5

    Lance was great to work with. He is very quick to respond and never left us guessing or waiting. He had terrific recommendations and was open to hear my thoughts and suggestions.
    His crew was professional, hard working and very fast. My wife and I are thrilled with the results and would not hesitate to recommend Timberline Lawn & Landscape.

    5

    5 Stars – Fast, Affordable, and Professional Service!

    We had a severe wind storm that knocked down broken branches onto our backyard fence. Timberline Lawncare did an excellent job removing the entire tree and cleaning up afterward. Their team was fast, efficient, and left the yard looking spotless.

    What impressed me most was how affordable their service was compared to other companies. The crew was professional and worked quickly without cutting corners. If you need reliable tree removal or lawn care, I highly recommend Timberline Lawncare. They made a stressful situation so much easier!

    5

    They were amazing! From what my yard was when they got here was complete night and day. They came in professionally and left professionally. My yard has never looked better. Before and after pics below

    1

    Couldn't agree more with the review below. I have had multiple terrible experiences with this company and this office in particular. I will never use them again. A couple years back I had a bad experience and constantly tried to get in touch with them, but this year my husband asked me to try them again.. so we did. I prepaid for the 6 weed treatments. Towards the end of the year, we kept seeing the weeds and calling them and finally were told that out of the 5 times they came out they had only done a weed treatment once. What was I paying for then?? The techs weren't doing what they were supposed to and of course we wouldn't have known until watching them and checking. I had to call multiple multiple times and wait for a call back and then a supervisor to come out and look at it and he confirmed that they did not treat it all (even though they had been out to "re-treat" 2 days before). All a big rip off. This supervisor told me he would have them re-treat and also roll over my remaining treatments to the new year since it was now late in the year and we wouldn't need to be doing all of these treatments in the winter. Of course nothing was noted. No credits. No follow-up. Oh, except for a letter asking me to pre-pay for next year. I call and ask them to follow up on my credits.. I'm told the supervisor will call you back in 24-48 hours. 4 days later nothing. I call again and "oh they'll call you by tomorrow". So by 24-28 hours do you mean hopefully 5 days? or ever? Long story short - if you don't want to constantly be checking what they do, pay for something you don't get, and constantly trying to chase them down, don't bother. I'd rather just do it myself at this point.

    5

    TruGreen communicates well, is prompt and does a great job!
    Our lawn looks much better since including them in our lawn maintenance.

    1

    Service: aeration
    Results: one pass over a 4 ft area leaving at least 8-15 inches on either side with clearly no dirt plugs. This level of service after they came A WEEK LATE when I was supposedly going to have service 1-2 weeks prior plus a 48 hour notice, which I also did not receive.

    I will never use trugreen for any other product. I would have done better to rent the machine and done the work myself as a novice.

    5

    Andrew was great and TruGreen has been our go-to law care service for years.

    5

    My TruGreen experience to this point has been great!! Richard is a phenomenal tech with great customer service skills. He advised me of everything regarding my yard and what is needed to make my grass the way that I wanted it! I look forward to a golf course green yard!

    5

    Our lawn gets comments from the neighbors and is doing well this year despite the weather. The specialist does a good job of telling me of problem areas and is very friendly. I have fertilized my lawn for many years buying over the counter products and applying with a spreader. I feel that your service does a better job for about the same price I was paying to do it myself. TruGreen calls me the day before coming out so I can check weather and events I may have planned.

    5

    My lawn started to look very green and beautiful.
    I am glad I decided to use the incredible service of True Green.

    5

    Lawn finally looking better after several years following a damaging winter. Thank you for your persistence and the teaching you provided.

    5

    TruGreen is great! I’m super happy with the product and the service. Could please not put signs in my yard?

    5

    This was the first treatment for weed control. Thanks for the good work.

    2

    I have not seen any improvement in my lawn from the time I started with Trugreen

    5

    Outstanding customer service.
    Joseph was knowledgeable, professional,
    very nice and responsive.
    He is a great representative of your company.

    5

    My lawn always looks great!
    I have used TruGreen for over 30 years now am a loyal customer.
    I use both lawn fertilizer and tree and shrub insect and disease control services. I also get the grub treatment. They are professional and friendly. Always willing to answer any questions I may have about my lawn or tree.

    I highly recommend TruGreen.

    5

    Blake did a fabulous job and will be my go to Trugreen technician in the future. He took the time to answer all my questions. It was really nice to have an experienced person treating my lawn.

    5

    I appreciate TruGreen working on my lawn. Cesar and his team do a good job. They arrive on the day and time set. The instructions for after they leave are easy to follow.

    1

    Consumer beware! I NEVER write negative reviews but I have been left with no choice with Trugreen. I recently signed up for multiple services at 2 different addresses . They have the Worst customer service I have ever experienced and they don’t do the services promised. When they have shown up (after multiple cancels), they only sprayed 1/2 of the lawn and aerated very poorly if at all, with very little plugs left. Calling customer service is worthless. If you are able to get through to someone, they don’t care to help and nothing gets accomplished. You can’t call the branch directly. I’ve emailed customer service multiple times with no response. Sales guys are so friendly and “helpful” until they get your credit card number the sale and then it’s all over from there.

    5

    We are very happy with the service performed today by Manuel C. He done a very good job.
    For future services we would like to have Manuel C performs if possible. Thank you and thump up to Manual C. Thanh you Trugreen!

    5

    Kenyon M completed my 6th and final service for 2023. I feel the value received is worth renewing for 2024. I brought in TruGreen for 2023 because of the damage from the extreme heat of 2022. My lawn was brought back to life. All specialists were professional, friendly, and knowledgeable. They willingly answered my questions. Great job. Thanks