Texas Electrical Services of Austin TECL29127

We hired Austin's Texas Electrical Services of Austin TECL #29127. One part of this was installing an outdoor outlet, which requires running a conduit. For this they used a flex conduit and to hold the flex conduit outdoor-rated fasteners need to be used. This was clearly not the case, as there is corrosion and rust clearly visible on the fasteners that were used to hold the conduit (see pictures). I'm sure of this because we also had conduit installed by another electrical contractor for another purpose on a similar exterior wall on the other side of the house that has zero corrosion on it. I reached out to them several times over the span of 4 weeks regarding this, and didn't hear back once.

I also specifically remember that the person sent out to do the work was very rude and difficult to work with. This was particularly relevant for hanging a chandelier, since it ended up crooked and he didn't ask for feedback until after he had already taken down his scaffolding, and wasn't willing to put it back up. So to this day we still have a misaligned chandelier.

Cost isn't all that matters. For what this level of quality you're better off either learning to DIY, or paying more to hire a better company if you want everything done right and good customer service.

EDIT:
Now also finding out the metal box isn't grounded and that the outlet used for my install isn't rated for an outdoor install, both of which are against code and a shock hazard,

Wonderful, professional experience from start to finish. Team was responsive and professional.

Did good work and were able to get permits without issue. Would recommend.