Reviews of local pros in Channelview, Texas

DO NOT USE THIS COMPANY! I only put one star because it won't let me post a review w/out picking one. I'd give negative stars if that was an option!!!!

First of all, they informed me that the technician would have a disposal on him to replace mine, so when he came and said he was told I would have it, I was a bit disappointed. I had to leave my house and purchase one while he removed the old one.

And here's where it gets worse! I paid them back in March 2016 and when I saw that another payment was pulled from my checking account in April 2016 and caused $175.00 in fees, I contacted them immediately. I did this to prevent any further fees. Literally a day later...trying to do my part to prevent further damage on both ends.

Leroy at the main location was nice, but limited on what he could do. I sent him PROOF of what the second, UNAUTHORIZED, transaction did to my account for his review. He had to send it to Ron Strickland, his supervisor, for approval. While they immediately gave me a check for the UNAUTHORIZED amount, I was told by Leroy that the supervisor was not authorized to give the approval on the fees. Instead of the supervisor reaching out to me, he had Leroy be the middle man and you can imagine how many callbacks I had to endure each time I had a question. I finally asked for the Ron's phone number and reached out myself...great customer service, huh? Ron was probably the most unpleasant, unprofessional supervisor I have ever dealt with. His response: I'll let the owner know about this when he calls in. WHAT? Why would you not want the supervisor to know asap what kind of situation the company put the CUSTOMER in?? I was told it would be yesterday afternoon or this morning (today). I gave them until noon today, 4/15/16, and NO CALL. I call them and of course, Leroy has to call his supervisor.

Now the very BEST part: I just got a call from Leroy that they will NOT be refunding my fees that THEY caused. They refunded the UNAUTHORIZED amount and that it was sufficient!

Needless to say, I will NEVER use this company again. And this is not the last they will hear from me. Oh, and when I told my plumber friend what they charged me, he said they were way overpriced!

Shop around people....would hate for this to happen to anyone else.

Look for this on other social media sites...tell your friends!!!

I'm Mrs Matthews I called Mr plumber to do a gas pressure test on my gas line. Mr Rick and plumbing crew they were really professional and I know their ratings can only be a 1 to 5 but they are so good at being so respectful toward me I give them a 10 because 5 is not enough. thank you for all the work you have done for me and I would refer you all my family and friends thank you once again Mrs Matthews and may God bless each and every one of you all that had a hand in this service thank you

This is my first time calling a professional plumber. I was quoted a price that included 4 hours worth of labor. The plumber finished a little more than an hour. I was charged the full quote price.

I understand that there may be some overhead for the company. However, I was left feeling slighted based on the quote and the actual time the job took.

I don't know if it's standard practice or not.

Maybe it would be better to get a quote for the project and not an hourly rate.

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Side note: There was an issue with debris going into the house and clogging a line to the toilet. They came right back and fixed that without an issue.

The job was to replace a ball valve. Cost was $497.50

The work it not good. Keep on having issues with hot water heater. The heater vent from the roof is still leaking. I was charged a service fee for their error and hasn't been corrected. The plumber screamed and cursed another plumber on the phone. That is very unprofessional. When the hot water heater was installed the helper did all the work and the plumber sat in the truck. The plumber didn't check his work.

It all started with the shower not draining and then the toilets not flushing. Come to find out the pipe under the house had a crack and was allowing dirt to fill into the pipe. This happened just one day after bringing my mother home from the hospital. Perfect timing right? Before they left on the first call they made it possible to use the toilets without any issues. Showers had to be 5 minutes or less, but that was ok. When it came to the price they worked with us and were able to keep it within our budget. I cant thank them enough for that. Once everything was all done and we were able to take a nice long hot shower it became clear that Plumbers are the real heroes. Thank you again!!!

No call. No show. Then had the audacity to lie the next day about not servicing my area. A simple phone call of a delay would have been nice. It was a 30 min fix. I would have gladly paid over $500 for. I would not recommend this company if you need your plumbing repaired by someone who respects you or your time.

Mr. Plumber and their team helped me get a gas permit for a property that needed an inspection in order for the city to approve it. They were very efficient and on time. The price was comparable to other companies, but their professionalism and willing to accommodate a date that worked for both of us really made the difference. I have recommended them to others and they have always get excellent service.

Great service and people who knows what they are doing. Had the pipe under the kitchen sink fix as it was leaking. They cut the old pipe and replace with PVC pipe and replace the p trap. Had shutting valves replace as well and also replace and old hose bib outside(which it was old). I believe price was good as they spent hours fixing the kitchen pipe! Definitely recommending them!!! Overall I am very happy and not worry about that pipe messing up on me in the future.

5 stars!
I had a serious sewer blockage and called Mr. Plumber for help. They showed up quickly, were super professional, and got the job done fast. No more mess, no more stress! The team explained everything clearly, didn’t try to upsell me, and left everything clean and working perfectly. I’m really impressed with their service—definitely saving their number for the future. Highly recommend!

Quick job—fix my dripping outside pipe! I called and they came the next morning. Great, reasonably price! They would have come the same day but I had to go to work and was unavailable.

We had a kitchen sink slow to drain for a long time & finally got around to calling Mr. Plumber. It was a big job in that they had to dig under & around an additional concrete form/beam in the slab. The slabs in these older homes aren't all flat like one might think. Anyway, they went above & beyond to dig the additional footage to the main line. Now our kitchen sink works great! Thanks Rick, Cecil, Wayne, & Megan for the service 👍

Very good plumber good price

excellent very good work

They showed up late. When they did show up he came in and looked at the issue then just left without a word. Do not use this "company".

It would’ve been nice if they had showed up!!!!! X2

Had two appointments scheduled and they never showed up nor did they call!!!
Very unprofessional…….

This company has completed multiple projects for my business. Yeovamny is reliable, honest and fair. I’ve referred him to family, friends and business colleagues and all have had good experiences. Highly recommended.

Aquí trabajo

Son unos profesionales en su trabajo

best insulation & sheet metal business there is!!

I appreciated the clear explanations and simple communication.

I was incredibly satisfied with the service I got from the specialist, Shawn, who swapped out the air duct system in my Channelview home today. He took the opportunity to break down how everything functioned, he also walked me through how to handle the associated mobile app, and discussed the terms about service and product warranty. Overall, the professionalism displayed by Morning Light Air Duct Cleaners was remarkable; truly outstanding service.