Reviews of local pros in Cibolo, Texas

4.9 based on 295 reviews Back to the listing
    5

    Mr. Mark Rucker is an absolute professional who installed a new AC for our house after the freakish winter storm damaged our old AC. I called several companies but decided to use Mr. Rucker company. He explained in detail the reason why our AC wasn’t working and recommended the replacement of the entire AC system. I would recommend Mr. Rucker company to anyone because his customer service skills are second to none.

    5

    Amazingly professional experience and friendly. Very responsive during after hours and was able to diagnose and fix problem is very short time. Went above and beyond to test rest of
    HVAC system after unresponsive NEST installation. Also willing to explain while working and educate how the system works to help avoid further issues.

    Highly recommend.

    5

    THE BEST! I cannot recommend this company enough! Fair, honest, timely, and respectful! I will never call anyone else for anything HVAC related! The owner is awesome and the pricing is super fair. Please, give them a call when you have any HVAC needs! You won't regret it!

    5

    Mark and his team really did a great job. They were very communicative throughout the entire process. I will definitely be calling them again for my other properties. 5 stars

    5

    Give him a call if you have HVAC issues. He is very honest and communicates very well. He took care of us last minute and did a wonderful job. He will always be my first call!

    5

    Excellent service! Mark is very friendly and respectful. He took the time to explain what he was doing and was thorough about his work. I would absolutely recommend him to anyone!

    5

    Mark is amazing! In the middle of a pandemic both of my AC units went out. Mark was able to troubleshoot with me over the phone and not only correctly diagnose the problem, but get me up and running with a temporary solution until replacement parts came in. I will never call another AC place again. Seriously this is the only HVAC company you ever need.

    5

    Mark is knowledgeable, professional and very nice! He explained every little details to us just like friends and family. If you want your job done right for the first and only time, give him a call now. You will never regret it ⭐️⭐️⭐️⭐️⭐️

    5

    Excellent service. My ac went out on a Sunday and I was dreading calling someone out. The owner is great. He showed up in 15 minutes, found the problem and did the repair quickly. The price was very fair and he explained everything before, during and after the repair. It's hard to find an honest hvac repair company but I trust them 100% and I highly recommend them

    5

    Mark, the owner, is a true professional in all ways. I have called him with multiple issues at my last 2 houses. He has always been on time, friendly, fair and up front about any costs. I would recommend this business to anyone looking for an air conditioning company with integrity.

    5

    I read the reviews from others after the work at my house was complete, because I dont normally trust the reviews. However, I wasnt suprised to see Mark's company has a five star rating. I couldnt be happier. Everything was done great. He was professional, on time, and explained everything to me. Im so glad to have chosen him for the work. I've never wrote a review online, but the job was done so well, I have too. You wont regret choosing Mark for your HVAC company.

    5

    Awesome service. Had an AC issue after hours but he was at my home shortly after I called. He was very knowledgeable and reasonably priced. I highly recommend this company for your AC repairs.

    5

    My A/C was not working and I called a few A/C repair companies near me. Others were booked up, but Mark let me know even though he had a full day he would make to my home. As it was one of the hottest days we had this year I was grateful. He called to let me know he was held up at a previous job well before his ETA to give me the update and then again when he was in route. He arrived fixed the A/C at a very reasonable price and then followed up the next day to make sure it was cooling (it was and still is). I would recommend Mark and his company Air-Cooled Mechanical Services to anyone who needs a fair, honest, customer focused person for the HVAC needs.

    5

    Mark is definitely awesome! Gave him a call today and he took the time to come out the same day. That’s just proves how important my call was to him. He came out and took a look and explained to me everything to me so clearly. I definitely recommend Mark and his great service and work!

    5

    Mark is amazing and couldn't be happier with his service. He came out right away and was very communicative and professional. My wife needed a full HVAC check at her business and Mark was very thorough and educational during the process. I recommend him and his team to anyone requiring service or a checkup.

    5

    The owner Mark Rucker is friendly and knowledgeable. He took the time to explain my heating and cooling system to me. He answered my questions and gave an honest assessment of my system and how to care for it.
    I highly recommend Mark and Air-cooled mechanical systems for your HVAC needs.

    5

    Hats off to Mark and his company. My mother's A/C went out two evenings ago. Considering her age and the hot weather, I was really worried. Mark answered my phone call after working hours and despite his busy schedule, and the fact he was an hour away, he showed up early the next day. Right away Mark discovered the problem, fixed it and resolved other issues after doing a thorough inspection. Although other problems were identified, he didn't force any unnecessary repairs, but only identified them for us to be aware of. Mark's prices were more than fair and his communication during the whole visit was very impressive. In no time, my mother's home was blowing cold air. It's hard to find someone you can trust with great service and great prices. I highly recommend Mark and his company. He's our go to guy from now on!

    5

    Mark and his helper were just so awesome! My AC went out just last night and I called him early this morning and he managed to come out just a few hours later. He answered all my questions and explained everything so clearly. Very respectful, professional, and outstanding customer service! Pricing was fair and reasonable! I definitely recommend Mark!

    5

    I called Mark last night at 8pm and thankfully he answered and came right over after finishing a job!! We just moved into a new rental house this week and our AC froze over. The AC wasn't working well when we moved in and asked our landlord to look at it. We turned it down to a reasonable temperature but by the time the AC company came, it was frozen. They turned off the unit and let it thaw and it turned back on just fine. They said it was going to go out again and they were replacing it the next day and we needed to pay half because we broke it and they would contact their lawyer. We were in a panic and needed someone to take pictures of the AC before they removed it and all the evidence was gone!

    Mark was so kind and said I could take pictures myself to save money, but I asked that he come out since I did not know what I was looking at. He took great photos and wrote up a report for me. He explained everything that was wrong with the 15 year old system and showed how rusty the coils were which would have caused the system to freeze over. Mark really made me feel much better since I had an expert’s opinion. He was very thorough, knowledgeable and honest. His prices were very reasonable especially for coming on such short notice late at night.

    I would definitely recommend.

    5

    Mark and the team are great! They are very thorough, knowledgeable, reliable and reasonable. What more can you ask for? I highly recommend Air Cooled for any and all of your HVAC maintenance and repairs. Thanks guys!

    5

    I called him and he added me to schedule that was super cool all the other places said no he showed up late evening which was amazing. I would definitely recommend him very knowledgeable very kind let us know everything he was doing. Gave us options never been treated so nicely before. Thank you again you're awesome