Texas Air Repair

Our 21yr old HVAC system had to be replace. With the upcoming heat wave we urgently reached out to various servicing companies, including Texas Air repair.

First, out of the 4 companies we contacted, they are the only one who wanted to charge us a $80+ visit fee (for a "free-estimate").

Second, they sent us a young lad who had never done any estimate and had no access to their catalog and pricing. He was very nice and polite, but literally no experience. I would expect that a company could send someone is actually able to make an assessment for the replacement of a $8-15k equipment. This young person had to text the owner of the company (his dad) to actually get the estimated cost. When I asked technically questions about the warranty for parts and labor, he literaly had no idea ("maybe 6 mo" he told me). When I asked a question about the brand, he wasn't sure. When I asked about financing options, he had no idea and had to text to ask. When I asked about when could the work be scheduled at the earliest, he didn't have any clue either.

Last, but definitively no the lest, I asked him to send me the actual estimate (in writing) so I can compare with others and make an informed decision...... Here we are, 3 days later, and I still haven't received anything from them.

On a side note, their pricing (based on the oral cost the young lad gave me), was one of the most expensive... but once again I still don't know what the warranty conditions were and what was actually included in the pricing.

Not reaching out to them ever!

Our technician Albert gave us a lot of good information about replacing our A/C unit. Of the 3 vendors we spoke with Texas Air offered us the best deal. It was installed one week later by Carlos and his co-worker who worked very hard to get the work done. They were very professional and we were very happy with the results. Albert came out to check things over and they arranged to have the city inspect it too. Albert also told us about the CPS rebate. I highly recommend Albert, Carlos and Texas Air.

Henry, Christian, and the entire team at Texas Air Repair go above-and-beyond to help with everything HVAC. Their service is incredibly professional, prompt, and competitively priced. Everybody at the company is skilled and honest with their assessments; they fix exactly what's required to get you up-and-running. It's very easy to recommend Texas Air Repair to anyone who's looking to beat the South Texas heat!