Reviews of local pros in Coppell, Texas

These guys rock it! My office flooded and I was frantic when I called. Lacy showed compassion and was calm. She was at my office in about 15 minutes from the call and they took care of everything so I could take my computers and go find another place to work. This allowed me to minimize some of the damage to my business.

Landlord was still waiting for their company to show up after Servpro staff was already done with my space! Due to their fast response, I believe my furniture and items should come out okay. We'll have to see. Huge thank you to Servpro for the professionalism, compassion and quick response.

Called them on a Monday morning after a rain storm to come out to a site that had some water damage in some rooms. The where at site with in 45 minutes of my call and had it all cleaned up and drying within an hour of arrival. Great Service, Quick Service, and Great Techs, something that is hard to come by these days. Great Job all the way through.

Our rental property had a leaky kitchen faucet that apparently had gone on for some time. ServPro came out and tested for moisture in the cabinet, the floors, and all around the island. They removed soggy particle board, island baseboards, and drilled some holes before setting up the fans and dehumidifier. Both the set up and pick up crews were very courteous and professional. I would use them again.

ServPro Came to our 6,500 sq ft office just a day after calling for a quote. They explained everything in detail what would happen and how long it would take. Sure enough, it took the day and a half they said they would and were out of our way the entire time so that we could work our hours from 9am-5pm. They did a deep carpet cleaning and deodorizing as well as cleaned our windows and window sills. They also did our tile floors in two rooms which now look very glassy and clean, no scuffs. They even went through and spot cleaned on their way out. They were very nice and had a smile on the whole time which meant a lot. I would highly recommend them for any cleaning you need done.

I contacted Eric regarding a home I had listed that had extremely strong pet odor and also needed general carpet cleaning throughout. From my first call to them their service was incredible. They did an exceptional job, worked around our schedule, were courteous, professional and a delight to work with. I would highly recommend Servpro and Eric Hall for any restoration or cleaning needs you might have.

I have used ServPro many times and have always been pleased with the service. Eric Hall and his staff are always professional, courteous and willing to work with our scheduling. Most recently, we had a facility flood and they were called and arrived before 8am.

This company did exactly what they promised. The initial phone conversation was direct and reassuring. I scheduled an appointment for the next morning to start the drying process. The representatives showed up promptly,with equipment in hand. An explanation was given of the entire process from start to finish. This included a schedule of when the equipment would be monitored and picked up. I'm very amazed with their technology and equally impressed with their service!!!

Good team to work with! Once the work started, they finished everything pretty quickly. They need to work with the insurance carriers to improve the claims process and reduce the turnaround time.

Even after dealing with the aftermath of a huge storm, they came and assisted me immediately. The follow up was excellent, and the workers were always extremely courteous and patient with all of my questions, explaining everything thoroughly. They saved my hardwood floors, which would have cost me thousands. Thank you, i am so appreciative!!

I am very pleased with the water cleanup service provided by SERVPRO. A massive water leak in the attic of my house happened in the middle of a weekend night. We shut down the water as soon as possible, but the damage to the ceiling and to the carpet was already substantial. I called SERVPRO around 2 am on Sunday morning. They arrived at the house at 9 am. The team, led by Danny Howard, professionally evaluated the damage and provided multiple pieces of drying equipment. Danny came to the house daily to monitor the drying progress and to adjust the equipment as needed. As a result of such quick and professional response the drying time was substantially reduced without compromising the quality. I am particularly thankful to Danny Howard, who was punctual, professional, courteous and friendly. He clearly explained all the steps, shared and explained all the monitoring readings. Thank you!

I walked into our newly purchased home and found standing water.
I called Servpro of Coppell and within 30 mins Sean and Jarrod were at my house and quickly got to work. They are so punctual and knowledgeable, as well as personable and patient. They thoroughly discussed what work they were doing and why and were a huge help in assisting us with filing the claim with our insurance. I can't thank them enough for coming to the rescue and being so professional and friendly in such an unpleasant situation. If you're ever in a similar situation, I would strongly suggest you ask for these guys by name:)

Called after hours and spoke to a human, nice. I didn’t get the expected call about an appointment time so I followed up. Chris B was our person on-site. He assessed the water flooding in our crawlspace and shared his thoughts. The water had drained away, was still damp. He discussed that the crawlspace was serving its purpose and no work needed at this time - more rain coming. We might benefit from a dehumidifier but not necessary as would only be temporary.

Thanks for not selling us into something we don’t need. Thanks for explaining water and flooring issues.

Jim and Marco of Servpro were here today to clean and deconstruct our dining room after a major flood. They found mold and were able to contain it and eliminate it through a series of processes. Their work was done exceptionally well and they were great to work with. The place was left clean And in tiptop shape. Thank you, sir and most importantly thank you Jim and Marco.

Sean Killingsworth and the ServPro team did a fantastic job cleaning up a flood we had at a commercial business. Sean was out in an emergency situation on a Sunday evening, staying through the night with his team to extract all the water. They did an amazing job drying out the building while still allowing us to remain open most days. I can’t say enough great things about the ServPro team and Sean. Thanks for a great job!!

Our water heater started leaking which led to water damage in our house (laundry room, living room). ServPro was very quick to come out. Justin and Jimmy were great. Good people. Justin patiently answered a lot of my questions, given that it was the first time we were going through this and were stressed. Jimmy gave us some honest and straightforward advice which saved us quite a bit of time & money. Good company. They're patient, set your mind at ease and do a good job. Don't hesitate to call ServPro of Plano.

We had flooding in our home, and Eli, along with the entire Servpro contents team, worked hard to help us with mitigation and recovery. They were professional, efficient, and went above and beyond to ensure everything was taken care of. Eli and his team were always there to assist us, making a stressful situation much more manageable. We are so grateful for then! Highly recommend Servpro for any restoration needs!

Zach and Dom have been so professional and helpful in helping me walk through the water mitigation process. I am thankful for their transparency and explanation of everything taken place. I felt confident in their quality and outcome of their work. During a chaotic time, they really helped me feel taken care of.

Had a 20k Sq ft flood of about 1 to 2 inches, called them, 30 minutes later they came out, worked up numbers and 3 crews showed up and bam, with in 7 hours all was extracted. Highly recommend

Excellent services. Quality service. Wonderful people. Highly recommended.

Lad is the most caring leasing agent. Thank you for everything.

great communication, timely cleaning. always impressed with the service. highly recommend!