Reviews of local pros in Coppell, Texas

I just wanted to say how very much I appreciate our new Robertson Pools service person, Brad. He is conscientious, professional and thorough, and I appreciate that he takes the extra few seconds with each week’s service to personalize his service notes/door hanger with each visit, instead of just checking the boxes and moving on. I also appreciate him noticing things that are not working and reporting those directly to Robertson’s as well as to me.

Robertson’s has been providing our weekly service since they built and installed our pool – while we’ve had plenty of reliable pool techs over that time, this is the first time that I’ve felt inclined to write about one, as he truly puts the “service” into your customer service and is an excellent representative of your company. He’s a keeper, for sure!!

Such a great company to work with. They truly care about their clients and the details that go into creating an amazing pool.

We just finished our pool build with Robertson. We interviewed several builders before deciding on Robertson and we are glad we did. They did have the best design but it was little things and attention to detail that made us go with Robertson.

The project was not perfect but what project of this size is? What made me confident in our choice was the little things that can become big things. From the Rebar to the 2" piping to the proper equipment and quality of the electrical, Plumbing and Gunite. I have read to many horror stories where builders undersized the pumps, or used undersized piping or used ball joints instead of actuators. Robertson does it the right way.

There is also comfort in knowing of something does go wrong they will still be in business.

One last shout out David our Project Manager.

We recently had Robertson Pools remodel our pool and also add an arbor and outdoor kitchen area. Paul Geeslin and Marc Gordon were great to work with from the design process all the way through construction. We are ecstatic with the final result and it was completely change our backyard experience.

I enjoyed working with the Robertson Pools team on my new pool build, and couldn't be happier with the design, construction, and follow-up. The part that really impressed me is they have more in-house trades than anyone in the DFW metroplex, which really shows in the final build quality. From really clean masonry work to the gorgeous PebbleSheen finish, I really can't express how great this company is at building pools. Thanks for the amazing experience!

Robertson resurfaced my pool with Pebbletec. Extremely pleased with the quality. Crews showed up as scheduled and cleaned up after themselves. My superintendant, Nic Hayden, was on top of all phases throughout the process and worked with my schedule. Job well done!

Robertson Pools has built two pools for our family over the years, and the difference is in the final quality of their product! Neither was a giant pool, but they treated us like we were a big customer.

Tony Martin was our designer, who made the pools spectacular while within a reasonable budget. David Saulmon was our superintendent on both, and not only did he finish the projects without needing a punch list at the end, he also helped work through concerns with neighbors, and made sure everyone was happy! When we moved out of our first house, the Robertsons responded personally to help the new buyer with a question, which was the reason we came back to the team for our most recent pool.

Great job - it’s such a joy working with a family owned business where everyone cares so much about quality and stands behind the product!

Robertson’s design and execution of our project exceeded our expectations. We are thrilled with our purchase. Having our project built during the pandemic while we know how busy and demanding the pool industry has been, we couldn’t be happier with the process and end product.

We contracted Robertson Pools to resurface our pool and construct a retaining wall along our backyard patio. The workmanship was excellent! The construction crews were courteous and professional. Shout out to Marc who stopped by after everything was complete and went above and beyond to ensure that my wife and I were happy. Even though his team was backed up with service calls from last week's terrible winter storm, he stepped up and took care of our pool equipment that was damaged by the storm. I highly recommend Robertson's Pools for pool resurfacing and backyard improvements!

Robertson Pools has the most responsive service department, and they were able to get me on the schedule for a repair quickly. They worked with my schedule and the technician that came out, Berek, was very knowledgeable and thorough, he got my pool up and running the same day with no further issues. The price was fair. 10/10 service all around, highly recommend.

Great company. I had a pool designed by Joe Cayton and everything was explained from design, to materials, schedule and the expectation for construction. The masonry crew was fantastic and did a great job. I never have seen better workmanship out of stone guys. I would definitely recommend them to everyone.

We recently hired Robertson Pools to help design and build our spa addition/remodel to our existing pool. Kevin Dutra did an awesome job with our idea and gave us a great rendering of the remodel. Nic Hayden was our job superintendent. Nic did a great job staying on top of the project. Nic was very easy to talk to about any questions or concerns we had throughout the project. We’re a little over a month since they finished the project. Nic is still answering questions I have on anything from maintenance to equipment. I put 1 before remodel and a few after remodel pictures. We are very happy with our pool Thank You Kevin, Nic and the crew at Robertson Pools.

I'm building a pool with Robertson Pools and everything has been fantastic. The designer Joe Cayton did a fabulous job interviewing us and understand our vision. He designed a very pretty pool with a great water / fire feature. The construction team has been very informative. Marie communication has been great.

My wife and I hired Robertson Pools to design and build our new swimming pool, and we could not be happier! We work with Dave Campbell and his team, and they were extremely detail oriented, cost conscious, and informative throughout the process. Like any construction project, we faced obstacles along the way, but Dave and his team communicated with us and addressed problems as they came up. At the end of the day, we love our new pool!!

Good work nicely done with great detail

Couldn’t even get this company on the phone. They would pick up the phone and hang up on you. Guess they don’t need the customers.

Called and scheduled an appointment for the next day. They did not arrive and would not answer the phone/hung up on me. Would not recommend this place.

Horrible. Booked a month out, took a day off work, I even called them the Friday before to confirm and then they were a no-show. Extremely disorganized office with no followup communication from front office. I was the one making all the phone calls. They finally tried to scramble and get me a sub contracted technician, but I ended up having to go with another source last minute because they were so late to the game.

I made a reservation 3 weeks in advance for someone to come for carpet cleaning and dryer vent cleaning from 9am to 11am. I had also called the morning of at 8AM to confirm my scheduled time. Sadly, no one came to my house by 11 AM. When I called they did not know if I could have my cleaning done the day I reserved. The problem is this company hires a third party to perform the cleaning. Luckily the third party company were able to squeeze me in the afternoon. The contracted cleaners did a good job but this actual company that makes the reservation is not reliable. I wouldn't recommend this company.

They do a great job

Top quality cleaning equipment.