Reviews of local pros in Cross Roads, Texas
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Thank you Ryan and Yvonne! My motor went out on my outside unit and it was freezing over and not heating the house very well. I was told by another company that I needed another unit because the installation of a new motor was going to be almost a 1/3 of the cost of a new unit. Ryan from Rhino Air came over to give me a second quote on a new unit and a quote on just a new motor installation. After doing a thorough check of the inside and outside units, he gave me estimate of a new hvac system vs fixing my old unit. (Both quotes were less expensive just the new motor installed was considerably less). After weighing the pros and cons with him I had him put in a new motor on my older unit for now. He also gave me some advice on what to do in the future to help my system keep functioning. Thank you Ryan for your punctuality and professionalism and answering all my questions. Rhino Air is my new heating and air company and I would definitely recommend them to everyone.
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We've used Rhino Air since we moved into our house 5 years ago, they're always prompt in getting to us to and fixing the issue, Ryan is very knowledgeable and provides fair and honest pricing. Highly recommend!!
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Highly recommend Ryan for your AC issues! I recently purchased a home and had not moved in before the unit fan outside stopped turning. He worked with my schedule to come out and look at it. Very knowledgeable and great communicator. He found the problem and fixed it right away and didn't try to sell me on other services unless they become needed. He did point out things to watch out for. He was super friendly and explained everything because I was definitely stressed out about it being a potential big fix before I could even move in. #rhinoac1
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The service appointment started on time which I appreciate. Ryan was able to diagnose the problem promptly. We needed a new motor in an air conditioning unit which was not working. He installed the new motor at a fair price. The unit is original to the house and I appreciate that he didn’t try to sell me a whole new unit which would have been costly. It works great now!
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Gotta love the honesty of Ryan, definitely something you want from somebody in the business where other companies will definitely try to take advantage of you. Ryan has serviced my AC twice in the past year (for different reasons), and I love his honesty. He also explains things well and will give you options if need be. Definitely will be sticking with him as my AC guy.
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We LOVED using Rhino Air! And would recommend them to anyone! We had a different company that has serviced our units for a number of years. This week when one of our units started blowing hot air instead of cooling off our regular company could not come for 2 days. When they finally came we were told that we would need a whole new unit, which was going to cost us $9400! That was a hard pill to swallow- so we sought a diff quote. Rhino Air was recommended by a few of our friends. Which was the best thing we did! First they came out the very next day after we called and were right on time! Then they were able to find the problem and fix it within an hour!! They were very good at explaining what had gone wrong and what it would take to fix it. They saved us thousands of dollars and we are now enjoying cool air again!! We will definitely use them again and recommend them to all of our friends! Thank Rhino Air for everything!!!
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Rhino Air Conditioning came to the rescue again. Ryan got my AC unit fixed in no time at a very reasonable price. I highly recommend Rhino Air Conditioning and Heating for your AC and heating needs.
Thank you, Rhino, for always helping me and my family -
Our HVAC/AC Handler has been leaking for years and started to bleed into the walls. The insulation surrounding the ducts were soaked I thought we were in for a $10k+ replacement. Called Rhino and Ryan was dispatched on the same day when all AC repair companies were HIGH in demand. Ryan quickly diagnosed the issue, which was a blockage in the drain line, that's connected to our bathroom sink's overflow. Ryan removed the blockage and assured us the soaked insulation and other areas would eventually dry out, which it did after several weeks. That all being said, Rhino and Ryan have gained our loyalty and trust. They would have taken us to the cleaners, but he recommended exactly what we needed at the time and didn't attempt to overcharge or recommend services we didn't need. Rhino is a trustworthy company and treats their customers with integrity.
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I can't recommend enough! Ryan breathed life into our old system without pressuring us to buy a new one. We really appreciate his honesty and professionalism. I will definitely look to Rhino Air when we are ready to get our system upgraded.
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What a great experience with Ryan and Yvonne! They were able to work me in the same day I called and kept my AC problem from becoming a really big deal. Ryan quickly diagnosed and fixed the problem and gave me some additional advice and education about my system. I highly recommend Rhino and although I hope I won’t need them any time soon, I will not hesitate to call them first if I do.
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I have used Rhino Air Conditioning many times. Each time I'm anticipating "Is this is the time they let me down"?. Well they have NOT! I'm a very satisfied customer. Ryan I feel has always been honest with me, up front, and his prices are not outrageous. I will continue to recommend Rhino to friends/family.
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Thank you to Ryan and Jessica at Rhino Air Conditioning and Heating LLC. I had water seeping through my ceiling and found it was from an air conditioning issue. I went to Next Door to ask my neighbors who they would recommend and was met with an over whelming response of referrals saying to call Rhino Air Conditioning and Heating. I filled out the fill form on their website and received an immediate phone call from Jessica. She booked my appointment and the process was easy. They showed up when they said they would be here and called before they came. Ryan was able to diagnose the issue and fixed my air conditioner. Ryan explained in detail what the issue was and walked me through what had happened. The cost was affordable, and it just seemed that they had genuine concern for my family. I would highly recommend them to anyone that needs help with their Air conditioning or heating.
Thank you again! -
ABSOLUTELY would recommend Rhino to my friends and family. I called to make an appointment which was a very easy process. Additionally, I liked that Rhino tried diagnosing the issue over the phone first and then sent a technician out to diagnose the issue. Prior to calling Rhino, I called other local HVAC companies which good ratings and they tried to sell me a “yearly package rate” before they would even send a tech out.
Ryan was on time, very polite when entering my home, and VERY knowledgeable. I was able to ask anything, and there were no “stupid” questions. He was hands on and gave me pointers and tips for good airflow which was totally unrelated to my issue and reason for his visit. He even offered to show me easy fixes on our ducts, filters and unit up in the attic. Very cool, especially being a new home owner!
It’s nice to know there are companies and people out there that thoroughly enjoy what they do and want to help you. Rhino gets 5 of 5 stars ⭐️⭐️⭐️⭐️⭐️ Thank you guys! -
Rhino Air has the best response rate I‘ve ever experienced. Today - July 16th - hottest day of the year so far, and woke to a hot house - AC unit iced up. We called, and Ryan was here in less than two hours! Had to replace a fan motor, but by 4:00, the air was back on and house had cooled off. This is the second time they’ve come to our rescue! Ryan is extremely professional and knowledgeable, and explains the system as he’s working the problem. I highly recommend them for any of your AC needs!
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Our AC went out during Summer 2023, but we were fortunate enough to find Rhino Air. Once we spoke with them, they were at our house within 20 minutes. Unfortunately, after checking our AC they informed us they had to order parts (due to the model of our AC) and it would take about 2 days to get them. Luckily for us Rhino Air was able to obtain the parts and fixed our AC the following day! We had a great experience with Rhino Air and would highly recommend them! You can tell they value their customers and prioritize their needs!
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We’re happy with Rhino Air Conditioning and Heating. We had an ongoing problem in recent years with our Lennox air handler evaporator coils leaking refrigerant and Ryan gave the best bid on the best product after seeking out multiple estimates. He and his crew got us fixed up pretty quickly and even offered to swing by to get us through the weekend (I presume portable AC or charge up refrigerant a tad). Would recommend y’all consider Rhino for future HVAC needs and support local small business.
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Rhino is ABSOLUTELY THE BEST!!! Our Air Conditioner went out over night and they were very prompt on making sure we had air conditioning back ASAP!!
We had NO DOUBT that he would get us up and running again ASAP!!!
Thank you for your AMAZING SERVICE as always!! We’ve actually used them for years to service our Air and Heating Systems so when ours broke down we knew we were in good hands for our repair!!! We knew he wouldn’t tell us we needed a new unit unless we really needed one!!!
We can’t thank you enough!!! -
Rhino Air came highly recommended on my NextDoor app so when my AC decided to stop working on the 4th of July amid Texas summer heat, I called for a free estimate. The appointment was easily made and Ryan showed up on time. He assessed the situation and we discussed my specific needs. While I had already decided I would replace the unit due to its age, he offered to see if he could get it running for me. He worked magic and got it running, giving me time to make a good decision, not just a rushed one. Truly appreciate his honesty, technical knowledge and advice. Can't go wrong calling Rhino Air.
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Exceptional service! Ryan was professional, knowledgeable, and responsive. He thoroughly addressed all our questions and concerns, and impressively repaired our A/C system in under 24 hours. We highly recommend this company for their prompt, reliable, and expert service.
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Rhino Air exceeded every expectation I had. After our home was struck by lightning, I needed a second opinion on our HVAC system. Their technician showed up promptly, thoroughly cleaned the outdoor unit, recharged the refrigerant, and diagnosed the system honestly and clearly.
What impressed me most was their transparency and care. Rather than jumping to expensive conclusions, they explained that the refrigerant loss may have been caused by airflow strain before cleaning, not necessarily a leak. They didn’t try to upsell anything and instead scheduled a follow-up visit next month to double-check refrigerant levels and ensure there’s no hidden issue.
This company values integrity, fair pricing, and long-term customer relationships. I wouldn’t hesitate to recommend Rhino Air to anyone needing HVAC service or just an honest expert opinion. 10/10! -
Very impressive service, friendliness, and honesty. He performed a full diagnosis on my AC unit and didn't try and upsell me on anything. Very fair pricing as well. I did not realize he was located in Aubrey and he came to the southern edge of Denton so he's not afraid of driving a bit to help the homeowner out. Thanks Ryan.