Constraction reviews in Crowley, Texas

4.4 based on 250 reviews Back to the listing
    1

    Don't use them. They worked on my pool for 4 years couldn't get it to stop cracking. After the 3rd time they came out and did major work they stopped calling me back. Went to the office to talk to the owner and he hid in his office and they told me he wasn't there. He never called me back.

    5

    From start to finish, Blue Water has been amazing. Scott drew out what we wanted and took the time to help us choose all of the customizations we were looking for. They got started right away and kept us updated with the timeline. Frankie was awesome, he always asked if we had any questions and explained every step of the process very well so we were in the loop. They got the job done in a timely manner and did it well. It was SUCH a smooth process from start to finish. I’ve heard horror stories about other pool companies and we’re so glad we didn’t choose anyone else but Blue Water because we did not experience anything negative with them at all. Highly recommend!

    1

    Let's start with our pool being green half the time. It seems they intentionally let the pool turn green in order to charge even more services (ie. filter cleans). In 5 months we've had 3 filter cleanings, and the pool has never been worse.

    This company does not deserve a 1-Star Review. They deserve 0.

    To start, the Office Staff (as so many mention) are very rude and unprofessional. They will deny this blaming my wife who merely held them accountable to promises made (can't wait to see that reply), but the truth is - they are the unprofessional ones and would treat her so disrespectfully time and time again.

    I will not name names, although it has been mentioned in previous reviews, and ownership should really consider hiring new people for the office.

    In regards to "pool techs" - they cannot keep them and are constantly running around putting fires out, because techs are quitting all the time. At first I had empathy for the supervisors, but over the past few weeks I've realized, this company is beyond disorganized and it's no wonder people do not want to work with them.

    In all fairness, we have an older, somewhat difficult pool. However, one team member was able to get the pool into shape and keep it there for 2-3 months. The minute she left, everything changed. We did not have techs come out for at least one week we know of, maybe 2, and those that did stayed 5 minutes. Not nearly enough time to add chemicals. We saw this with our own eyes, by the way. And the pool immediately and quickly declined due to the lack of care by this team.

    Now, I am stuck with a green pool that needs a complete overhaul yet, the minute we fire them they still invoice us. It's hysterical, really. I guess the $800 we forked over last week to get the pool BACK in order isn't enough for them, but I digress.

    Something to note: the supervisors make promises they never intend on keeping. Intention is the key word here. We were told several times people would be out to help us get the pool back in order after our tech resigned, but they never showed. Instead - they listed things I needed to do for them to do their job, which I did by the way, and still continued to put us off for over a week.

    When my wife called the office to hold this company accountable, the office manager laid her phone down and refused to listen to our frustrations. That's the kind of company you will be dealing with, should you decide to hire them.

    I chuckled when I read that review about a supervisor - "always an excuse." Yep, spot on.

    As a business owner, I wholeheartedly encourage anyone reading this review to find another Pool Company.

    You will regret hiring Blue Water Pools, I assure you.

    5

    Best group of professionals to work with, when planning a pool build, and continuing with pool service when finished. Enjoyed working with them throughout the process. Would definitely recommend them to build your backyard oasis.

    5

    I have known and worked with Scott McFarland and Blue Water Pools for over 20+ years. Honest, Dependable, Reliable and Professional Company. If you need a company that will go above and beyond - one call does it all. Keep doing a great for our Industry!

    5

    Partnering with BlueWater Pools LLC has been nothing short of outstanding. From the start, their team creates a welcoming, family-like atmosphere that makes collaboration seamless and genuinely enjoyable. Their sales and operations teams stand out for their meticulous attention to detail, ensuring every step of the custom pool building and remodeling process is executed flawlessly.

    At the helm, Scott, President and CEO, brings unmatched expertise in the pool industry. His leadership is evident in the consistent delivery of projects that are completed on schedule and within budget, an achievement that’s not only impressive but critical for long-term business success. The entire team champions clear communication and precise execution, giving partners confidence that every project will stay on track and aligned with shared goals.

    Simply put, the quality, professionalism, and reliability of BlueWater Pools set them apart as a premier partner. For anyone seeking a pool builder or service provider they can truly trust, BlueWater Pools deserves to be at the top of the list!

    5

    Hayden did an awesome job answering all question we had and pointing us in the right direction! I look forward to doing business with them in the future!

    1

    Blue water pool installed my pool several years ago. It already has a crack down the center of the pool because they did not put the drains far enough away from my house. My acre lot is sand and they did not account for this. Do not spend thousands of dollars for a new pool for it to have to be refinished within a few years of installing a pool. Buyer beware

    5

    Scott and his team have been serving and maintaining our pool for over 15 years and have done a fantastic job! They have fixed many of the issues that we have had and from plumbing, to plaster repair, and replaced all of the rock work and coping! Best in the Business!!!! I highly recommend them for all of your pool needs from new construction to monthly maintenance!

    5

    Honest & Professional

    5

    Quality work at a reasonable price.

    1

    Complete fraud and did not finish the job’s

    5

    I’m very pleased with the job they did
    I have referred this company to those I know that’s in need of a roof and so far they all have had the same experience!
    Thanks again!!!

    1

    Tried to force me to put a deposit down and refused to commit to a time to repair my roof. I later heard from multiple people that they are scammers and never show up to complete work

    5

    I had a wonderful experience with TeamCo! They communicated with me through the whole process, worked with insurance, were efficient, and my roof looks amazing! Thank you!

    5

    Tim was wonderful to work with. Explained everything in detail. Was always available when I called. My roof is beautiful. Very satisfied!

    1

    *UPDATE*
    since your go-to is that you “don’t know” who the person is. You do in fact know my father who is your client in Joshua. Under the last name Vaughn spelled just the same as mine. He would very much like you to finish the job you were paid for since this seems to be a common occurrence for you to fail your clients and take their money.

    DO NOT USE THIS COMPANY!!! HE WILL STEAL ALL OF THE MONEY AND AVOID YOUR PHONE CALLE AND NEVER DO ANY OF THE LABOR YOU PAY FOR. $7,000 gone!

    5

    We love our new roof. Tim was friendly and helpful. They gave us a date and time and they showed up right on time. We would definitely recommend Tim and TeamCo.

    1

    They punctured a hole in my A/C lines while replacing my roof. The nails they used to place the tile punctured the line set causing my AC to burnout. I had to completely replace my AC. My husband called them, they said they would make it right no matter what and we never heard from them again.

    1

    Terry Smith is a ConMan he received the first check from our insurance company that I signed over to him then said he would come back and do the other $11000 worth of work. Unfortunately I believed him, it was a year before he answered any of my messages and only after I threaten to sue did he come back and give me a whole bunch more lies he finally put our windows in after two years and never came back to do anything else he told me the reason he couldn’t do it was because he used our check from the insurance to pay for someone else’s remodel.

    1

    Worst experience ever.. Very untrustworthy. I post this in the hopes that nobody else will get scammed.
    I posted this request to get new windows, when Terry came to quote the job he immediately started talking about a new roof and basically forgot the windows. He said if we did a new roof, he could do the windows for free because he would overcharge the insurance company and also I would not have to pay a deductible. Against my better judgment, I said ok and he went up on the roof, looked around and said we defenitely needed a replacement. He was ADAMANT that we call my insurance company RIGHT THEN and he would do the talking. Then, he made me sign paperwork ensuring that the work would be done with him. He also put a sign up in the yard without asking but no big deal. So, we did and they came out a week later for the inspection. It took the inspector all of 5 minutes to determine that we did NOT need a new roof, even though Terry was on the roof with him, trying to sway his judgment. After all this, I was still wanting to get my windows done of course, and Terry said he would defenitely do them. We agreed on a price, type of window, etc. and he said he would order them the next day. A few weeks passed, no news. I called and sent a few text messages and he told me they were being produced and we were still all good. A couple more weeks, same story. At this point, I finally came to my senses and realized I would NOT be getting new windows and that I'd wasted my time.