Reviews of local pros in Crowley, Texas

The work Fernando and his team completed is AMAZING!!!!!

Excellent! Fernando is super professional and I'm very happy with all the work they did.

We had a water heater issue with wall damages, the crew came in and got straight to work and finished in a timely manner. Highly recommend.

We had issues with our water heater and wall damages due to water intrusion. The crew came in quick assessed the problem and performed great work. The service and communication was amazing.

Fernando was awesome. Great service!

They do excellent work, delivering on time and in perfect condition. The customer service is very good; they answered all my questions immediately.

Great communication, great pricing, and good quality service. Fernando’s team provided everything in a timely manner, definitely would recommend.

My machine was not repaired. The repairman was non verbal and.........

Mr. Beck is very professional I recommend him to any and everybody.

Beware of this company. They go by multiple names and phone numbers: We had them out to repair our oven and after they came out and charged us almost 300.00 dollars, they never came back to install the part. Every time we called them we got a different lie as to why they never came back. They finally told us they would refund our money which turned out to be another lie. Now they will no longer take or return our calls.

Save your time and money by going elsewhere. This company has no regard for a client’s time.

Aside from my frustrating experience, I do not believe this to be a Crowley-owned business. One of the reviews about multiple numbers is true. I received a confirmation text (with an inactive link) from another business name and number (Advantage Services).

My diagnostic meeting window was Friday from 2-4pm (which I took off work for). I received a call a little after 4pm asking about my washer machine make/model. I was frustrated since I had already been waiting 2 hours and had already given that information upon booking. The technician’s response was that their secretary isn’t a technician and he asked for a picture of the inside of washer. I waited until well after 5pm without any communication (nor apology) about their delay. I texted the number about their ETA and ended up canceling (at about 5:30p) and did not hear back from them.

The only positive thing is their secretary was courteous.

To this business: do better by communicating and don’t overbook yourself.

Outstanding service!

Excellent service by Mr. Hix.

Great customer service

Fantastic service and very friendly. Highly recommend.

Extremely courteous, kind and professional! I highly recommend this company for any appliance repair or replacement.

Terry and his late father have provided us with excellent service for many years.

They refused to look at my washer because I removed one bolt said they don't work after someone. What a joke. The old man would have oh well your loss.

My family has used Hix Appliance several decades. He is by far the BEST price and customer service in the area.
I highly recommend him! You won't be disappointed.

Terry is WONDERFUL! He has fixed our appliances many times, not the same appliance over and over ;) Highly recommend his services!

We are so satisfied with the level of service we received from Terry Hix that we won’t ever use anyone else. Thanks for setting up our new washer as well as answering questions as I’ve had them since the install. Highly recommend everyone support small business and support local with Hix Appliance.