Reviews of local pros in Cypress, Texas

Ron is awesome. He's friendly, knowledgeable and honest. He took his time checking to make sure everything was working well and explained everything to me before he left. This was my first time as a home owner to have to call an Ac technician and I have to admit I was afraid of being ripped off and my AC being jimmy rigged but from the moment I made the appointment to the moment Ron left I felt just as comfortable as if my own father had come over to fix my AC.

A couple of weeks ago, my A/C stopped working, a neighbor referred Ron to me. I called him and when he came, I got the feeling that he was in fact an honest and reliable person. I didn’t tell him this, but before he came I had already had another company give me an estimate. Ron got to work right away and showed me the items he was replacing as he was doing the work. After just a little while, I had my A/C working again and he saved me a lot of money –without even knowing! Yes, the other company was going to charge me three times the amount I paid Ron.
So, I absolutely recommend him to anyone… give him a call if needed, you won’t be disappointed. :)

Ron is amazing. He is honest and thorough in his assessments. he has bailed us out a few times and will be the one to replace my unit. These days it's easy to be uncertain when picking contractors...not with Ron. I recommend him to anyone I know that needs help and they all rave about how satisfied they are with his service. He will be the ONLY person I call when I need AC help.

Ron inspected and repaired our air conditioner last night. He patiently explained everything he did and checked so we knew exactly what was going on. He left us with many helpful hints as to how to keep our unit working properly. My husband and I were so pleased with the work Ron did for us. I would highly recommend Ron Niles and Texas Star!

While I was out of town and my husband was home, the A/C began going out on a Sunday. Monday morning, my husband found Texas Star Heating and Cooling and Ron came out to our house first thing in the morning. My husband contacted him by 8am, and Ron was at our house by 9:30am. He was incredibly thorough, had to make a few different trips to distribution as he was trying to do step by step what was going on, only to find out multiple issues as he investigated more. Ron was very thorough, upfront and honest. He made sure to explain, in length, what was going on and why he was doing what he was the way he was. When I got home Monday afternoon, Ron was still there working through the heat and the rain storms to make sure we had a working A/C unit. Not only is our A/C unit working, but it is blowing colder than ever. Ron also gave us tips and ideas on ways to better maintain our A/C unit. Ron was flexible for us with payment options and amazing. He made sure to answer all of our questions as well. I would recommend him multiple times over again, and plan to use him for any future A/C needs.

I contacted Ron because I noticed water coming thru my ceiling upstairs. The problem was relatively minor and the unit just needed some TLC and cleaning. Ron was very informative, gave a lot of information on my AC unit and the short cuts my builder took when installing my unit. He spent at least 2 1/2 hrs taking apart, working, and cleaning all the parts. His workmanship is beyond what I expected and is very honest, dependable, and willing to ensure that his customer's are treated right and well informed. He'll be back to increase the airflow of my unit since the building contractors didn't install all of the parts that are needed to ensure optimum performance. His rate was very affordable for a an AC check and he went well above and beyond routine maintenance. Ron actually cares about his customers and appears to enjoy the work..he told me he's been at it for over 30 years and I see it. If you want the best for your AC repairs/maintenance, don't waste your time looking around for other places, CALL RON. You won't be disappointed. Anyone else is just money down the drain.

Our AC kept tripping the fuse over the weekend. I called Mr. Ron on a Sunday morning. He immediately called back and said he would be there in roughly an hour. He informed that there would be a charge for him coming and that he would review any repairs and the costs. He actually arrived in less than 45 minutes! He was very knowledgeable and you can tell he is an expert in the HVAC field.

My only complaint is that there was no review of repairs or expected costs. Granted, I was upstairs dealing with a grumpy toddler. However, by the time I got outside, he had already installed some parts and was getting more from his truck. I am certainly not disappointed in his services and in fact, I am very satisfied in his thorough explanation of the problems, discussion of future maintenance/replacement, prompt response in my call, and pricing in the repairs completed. I just think it is standard practice to give an estimate and get the approval BEFORE completing the work. If it weren't for that small glitch, I would definitely give 5 stars. Thanks Mr. Ron!!!

I ve just called 2 minutes ago and I wanted to get a quote. I've never done this and was asking several questions. Ron essentially told me "I don't have time for this call someone else" great way to run customers out. We'll im just glad not to have done business with them.

So very happy and happy to say I finally have a heating/ac company that will be my go to. Ron explains everything thoroughly and wants to make sure you are happy with his service. They installed my new heater and more. Did such a great job and his helpers are also so nice and they worked hard and made sure everything was neat and working well. I can’t thank them enough for such great service and reasonable pricing. Give them a call for your air needs. I wish I had found them long ago.

I looked for a recommendation on Facebook and after multiple people recommended Ron, I gave him a call. He arrived at my home within an hour of calling, and was very polite and professional. He checked my AC system, realized I needed a new fan motor. He went through and explained not only the need for a new motor, but why the other one wasn’t working properly. He was kind, respectful, and efficient. He made sure to clean up after himself, and I feel like he went above and beyond to make sure I was getting a good deal. I would highly recommend anyone that needs HVAC needs contact Ron!

Ron came out to my house within the hour of me calling about my heater not working! He was fast and efficient. He was very professional and explained in detail what the problem was with my heater. He quoted me a reasonable price and got my heater working. Unfortunately, I had to call him back two days later due to a separate issue with my heater. However, Ron was very quick returning to my house and fixing the problem. I am very happy to say I have not had any problems since, especially, during our last two days of below freezing weather. I highly recommend Ron!!!!

I had to come on here and do a review for this awesome company! My husband had Texas Star come out to our home a couple weeks ago because our AC went out...we just bought this house recently...so it was very upsetting. Ron came out and was HONEST with his findings, he didn't try to take advantage of us or the situation, he simply fixed what needed to be fixed, and saved us from what we thought would need to be a full replacement. We know one day we will be looking at having to replace the entire system, but Ron addressed the areas that were causing the problem, and only charged us for what absolutely needed to be replaced. Our AC is running beautifully now, it's nice and quiet...whereas before it sounded like a jet engine taking off, and our electric bill even went down! We just wanted to say how much we appreciate a company with integrity and honesty, which is a hard thing to find these days. We are very grateful, and will be sure we go through Texas Star for all our HVAC needs! Thank you Ron! (Gilbert Family)

Called Ron at Texas Star on a Saturday evening when my a/c quit on me. Returned my call within 10 minutes and was on site in less than an hour. He is a true professional that takes pride in his work and absolutely knows what he is doing. Was able to fix some of the faulty work that previous company had done and got everything working without trying to sell me more than I need. I will be using them from now on for all my heating and a/c needs

We have been Texas Star Heating & Cooling customers for about 10years and have used them for my father's home as well. The customer services that Ron Niles provides is amazing. Whenever we have called him, he has responded immediately and in many instances even managed to provide a service call SAME DAY! If not same day, he would arrive in a day or two. Ron and his assistants are very professional and they go above an beyond in their service efforts. Texas Star Heating & Cooling can be trusted with service and repair estimates and can be trusted to provide solutions that take budget concerns into consideration. We highly recommend Ron Niles and Texas Star Heating & Cooling.

Texas star heating & cooling has earned my service for life! My AC unit stopped working on Saturday over Memorial day weekend. Another company came out, told me they couldn't repair it and it needed to be replaced. I started looking for a second opinion. Ron answered my call and came immediately. He walked me through the work he was doing and showed me the part that was bad. He explained everything he did and answered all of my questions. Ron was incredibly thorough, informative, and most importantly HONEST! He repaired my "unrepairable" AC for a very fair price instead of trying to sell me a new one i didn't need. I can't recommend him enough! Thank you Ron!

Phenomenal service and very responsive. My A/C unit went down on Friday night of Labor Day weekend. I called Ron at Texas Star first thing Saturday morning, and he had my unit back up and running within two hours of the phone call! Ron is very responsive and gave me a great explanation of the work he was doing while he was doing it. He has definitely earned my business for the future, and I'll certainly be pointing all my neighbors his direction when they need help.

Literally a lifesaver!! We had a different company tell us it would be over a week to fix our AC…😒 we decided to get a second opinion and my husband got in touch with Ron in the AM, and he fixed it the same day! Amazing service, will be a loyal Texas Star Heating & Cooling customer for life!

We just had Marco and Elmer over to trouble shoot a couple of issues we have with our Ruud air conditioner. We could not be more pleased with the knowledge and professionalism of these two. I have had issues with this unit several times in the past and when I called Texas Star, I requested someone with experience because I'm tired of dealing with this unit. They came out the same day within two hours and completely went through the entire unite and identified the issue in short time. If this type of service continues, there is no way I would ever call anyone else.

Terrible company and will never use again. One of the men named Ron charged me $321 over what was actually expected. Had to get my lawyers involved. When I asked for an itemized receipt, he gave me an attitude and said, "Well your lawyers should be the ones paying for this then!" And denied me my itemized receipt. They've also did this to a neighbor of mine who's a senior citizen. Will never use this company again and I'm definitely warning others about this place before it happens to them or their family members. Deplorable.

so i was looking online for hours to get some advice about what can be done about my home A/C being very out of date, leaking, etc. while hopefully not spending a huge amount of money. i looked up family owned HVAC companies near me and a gentleman named Ron answered (at almost 5pm on a Saturday)

And i explained to him i that i was just looking for advice. which he gladly gave, he answered l of my questions politely, intelligibly, and honestly for over 10 minutes, knowing he wasn't going to make any kind of sale from talking to me. so i just wanted whoever decides to check the reviews on this company to know that they at the very least would be dealing with kind hearted, honest people.

also Ron did at one point say "I've been doing this over 40 years" and he intends to do it till he dies.

Sorry if that seemed like a useless review but i feel like the character of the person i am doing business with and putting my trust in matters alot.

Ron is the easiest and most understandable person out there. I’ve called him early morning and late nights, he answered and gets to your service asap. He explains everything in detail and is an honest man. Nothing but a great experience and exceptional service from him and his company! Thank you so much!