Reviews of local pros in Cypress, Texas

4.8 based on 5727 reviews Back to the listing
    5

    Nice service My chimney has never looked better!

    5

    Excellent service from start to finish! The crew was knowledgeable, friendly, and efficient. My chimney looks brand new!

    5

    Johnson Chimney Sweep is by far the best in the business! They were respectful of my home and did an incredible job cleaning my chimney.

    5

    Had some loose bricks n these folks handled the repair nice & clean, chimney runs way better now...

    1

    Buyer Beware:

    My wife and I called this company to perform a chimney sweep. The technician arrived at our home, took a quick look at our chimney, and said, “Sorry, you need to use chemicals to clean it.” He then added, “If you're not planning to use the chimney, there's no point in having it cleaned. Call us when you’re ready to use it, and we’ll clean it then.” Despite not performing any services, we were still charged for the visit.

    We attempted to call and speak with a manager, but the customer service representative kept diverting the request.

    We initially reached out for a chimney cleaning, but the technician didn’t do anything yet still charged us. This leads me to believe this company is a complete scam.

    4

    Our chimney bricks were spalling on one side, they chipped out the bad parts, reset fresh mortar, and matched the rest close enough that you can barely tell, real SOLID job.

    5

    We were dealing with a broken damper and the professionals fixed it and did a chimney sweep at the same time. Works like it should now.

    5

    We had them come for a chimney sweep after birds kept hanging around the top, they cleared it, added a better screen, and the whole fireplace runs WAY better now.

    4

    we were looking for a firebox repair and the crew made it simple and NICE even tho I was kinda worried and they wrapped up by doing a small chimney sweep and a chimney repair that kept it all SAFE.

    5

    we found them online and figured we would give em a try, the chimney sweep was done thru and the repair held up great so far, WONDERFUL results and REALLY GOOD vibes.

    5

    My wife reached out to the professionals for a stubborn fireplace smoke odor and they tracked it down during the chimney sweep visit. The smell is finally gone and the room feels fresh again.

    1

    Don’t let them near your home!!!

    We called in and were connected with a “foreign representative” who listened to my concerns and scheduled me for the next appointment opening (for a week later)!

    The “tech” finally called at 12pm on the day of the appointment to inform me that he will be there in 15 minutes. Thankfully my husband was at home for the “spontaneous appointment.”

    The tech arrived at 1:40pm (1.5 hours later) and spoke broken English….asked my husband for the Fireplace key, which he was given.

    Then continued to explain to my “General Contractor” husband…..you have to turn the key to light up the fireplace!

    My husband said I know that!

    You were called here to repair the fireplace!
    The tech said no! I am here to show you HOW TO LIGHT YOUR FIREPLACE!

    And was immediately shown the door!!
    Then persisted to ask for a payment for HARD WORK!!

    No SIR, there was NO WORK INVOLVED!!!

    5

    Called them one evening and they came to the rescue first thing the next morning. Alan and his crew are very knowledgeable and kind: I highly recommend this company!

    3

    floor cleaning

    5

    These are the guys to call for home restoration.

    5

    Carpet cleaning looked good.

    1

    Thought that the guy came and way over quoted me, then when asked why the price jumped the way it did it was a typical excuse of more time, more guys, more labor.

    4

    Excellent workmanship - They are very professional and provide great customer service. Would absolutely recommend them.

    5

    On time, professional, and did an outstanding job. Just like the time before. Will have them back again next year.

    5

    Professional, friendly and was able to remove moisture barrier from our brand new carpet.

    5

    Citywide does their work like it was there own home and they have a
    fuzzy spouse. Used over 30 yrs.