Reviews of local pros in Cypress, Texas

Eileen and her team of professionals did a great job of repair and remodeling of our home from water leak behind walls. I would recommend them for restoration and remodeling needs.

Just got off a call with the rude guy answering the screening all of their calls. He initially hung up in my face when I was asking if they serviced a particular area. I called again only to hear him laughing as he answered. Then I let him know I had two rooms in my home that had flooded out only for him to say, I’ll give you my cell phone number and you can text me the pictures. From the pictures, I will decided if I let the people at my company come out to service you. So I told him that if that’s how they did business, I wasn’t interested. I am giving this establishment 1 star because the person answering their calls lacked customer service skills, was rude, hangs up in people’s faces and is the final determining factor as to whether you will get their services based on how many flooded rooms you have.

Side note: he mentioned they typically like to do work if it’s half the house or more. So please don’t waist your time even calling this company if at least half your house isn’t damaged!

Also, If they try to apologize, I would never accept it with how horrible the customer service was.

Arrived on time and dressed very professional looking. They were very polite and spent the time needed to make carpet look new unlike others I have worked with before. Prices are very competitive and honest not a bait and switch tactic.

This company came to my house less than 48 hours ago and charge me $700 for equipment rental less than 30 hours after I received the equipment they showed up at my doorstep with the police department to get the equipment But these are thieves please do not do business with these people because they are nothing but thieves!

This is the best carpet cleaning company I have seen in a long time. Very courtesies. I'm terrible with names but I think one was Issac can't remember the other name. But I definitely love this company.......🥰🥰💯💯💯

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Steam Care Inc. made a very convoluted insurance claim process simple and straight forward. There were several instances where the insurance adjuster did not recognize some complicated details, and Steam care was able to navigate those transactions without any difficulty.

Thanks Steam Care Inc for coming out at 2:30 in the morning for a water damage leak in my tenant ceiling, I didn’t know who to call and I googled help with water damage in cypress texas and Steam care inc came up with good reviews. I called them they dealt with my insurance and got my tenant back in the house. Thank you .

Steam Care came out to clean my tile. Came on time and were very professional. Overall, very pleased with the work. Thank you, Steam Care Team!

I had a terrible experience with this company. My chairs were white when they came to clean them and yellow when they finished. I was told they would replace or reupholster them and still nothing has been done. In fact they still have one of my chairs in their posession (for a LONG time now). They picked it up to "correct " the work and never returned it. I would NEVER recommend steam care unless you don't care about your furniture and enjoy empty promises to make it right.

A great team to work with and they make sure you are satisfied with the work being done I will be glad to refer them to anybody that needs any water damage services. We greatly appreciate your help and services during the stressful situation on top of dealing with the insurance claim process.

We had our tile cleaned and sealed today by Steam Care. With 2 kids and 3 dogs we needed it. Steam Care was fast and professional. I would highly recommend them if you need your floors cleaned, tile or carpet!

I used Josie when I had to have my rental house cleaned before move-out. She went above and beyond and didn’t nickel and dime me like I’ve come to expect from other companies. She was extremely friendly and flexible with my schedule. I will definitely continue to use her services and would recommend her to anyone.

Fantastic customer service and timely support! I would recommend to anybody.

Eileen was great! Very professional and responsive! The Steam Care team helped quickly clean up my water damage after a pipe had burst for a great price. Highly recommend!

From the minute calling and speaking with Jesus to the drying up the water and making it livable it was an amazing experience. We had never been through anything like this. Crews were so professional. Pack out and pack back was amazing to! They packed out my home professionally and efficiently after I had water damage on my home. Thank you Steam Care!

Josie and team always do an amazing job cleaning our house. They also replaced carpet for us and re-did our drywall after a plumbing incident. They do great work and I would recommend to anyone looking for a great and trustworthy cleaning service.

I will sing the praises of Steam Care for years to come. I called them on a Sunday morning, desperate to find someone to clean my carpets. Sundays they only service emergencies. They were nice enough to make an exception for me as we were scheduled to move into our new home the same day. They arrived on time, worked diligently, and left my carpets in like new condition. We were shocked at how clean our carpets were and also how dirty they had been, yuck. They were extremely friendly and professional. I recommend them over everyone else. Thank you, Steam Care.

Exceptional service and workmanship. They helped us every step of the way from remediation through reconstruction. Thank you.

I have been using Steam Care since 2014 and they never disappoint. When I found them in 2014, I was looking for a company with more competitive rates than the big carpet cleaning companies that spend lots of money on advertising. These guys are a small company, yet they do WONDERFUL work. We have always had a large retriever breed dog, and those dogs bring in a lot of dirt and oils. Steam Care always seems to pull the "yuck" out of our carpets. I highly recommend these folks.

Very impressed with the company and their service.
Our project manager was Jesus. He came out on time when my washer flooded my laundry and two bedrooms. He was very communicative and efficient with the insurance claims process for the water damage in my home. I’m very pleased with the work that they did.

They came after we had moved out and did a deep clean as well as carpet cleaning my listing agent said they did a very good job as we were unable to see the work due to having already left town.
Highly recommend them They are inexpensive and gave us a deal for doing both cleaning and carpet.