All reviews for Masters Services Chimney & Masonry

I used Masters Services for repair work on my fireplace. The staff that answered the phone in the office were always friendly and very helpful. I had to get approval from my HOA for the work on the chimney, and the staff gave me the information I needed to get my request submitted.

I also had a good experience with Ryan who evaluated my fireplace, and gave me the estimate for the work to be done. Ryan was always willing to answer questions that arose before and after the installation.

This crew was amazing! Knowledgeable and timely. Did an awesome job. No problems since they fixed it all. Pricing is also reasonable. Thanks@

I thought the work done was performed very professionally and quickly. I enjoyed talking to the workers while they did the job and they were very good about answering any questions I had. The only negative I had was the cost for the work. I didn't have time to get estimates for the job so nothing to campare with, but I thought the cost was a little high for what they did. Other than this I have no complaints.

Nice people to work with. They care about doing the right thing and try their best to deliver great service.

I've used Master Services on my last 2 houses for chimney renovations and they are great. They are reasonably prices, respond to messages quickly and show up on time.

Cayden with Master Service was very pleasant when he greeted us and informed us what he would be looking at. After inspection of the 2 chimneys he went over the damaged areas and the cost. The cost was reasonable and we signed on the dotted line. Thank you Cayden

The whole team was fantastic from the first outreach. We had several services done to an older fireplace which had never been used. We had Master Services install gas logs, a cap on the chimney and add water seal. All scheduling and services at the house were professional and friendly. The estimation process was easy to understand with no pressure to do anything we did not want or need. Upon completion of the final project, Ryan even blew leaves out of my gutter while he still had the ladder against the house. Master Services will have my business for years to come.

I found Master Services in Best Pick Reports, where they have been recommended for 13 years. They did an excellent job and the customer service is first-rate. The personnel who answered the phone were unfailingly friendly and helpful. Corey Tucker, who conducted the camera inspection and explained the work needed, was great. Richard Clark, who undertook the thermocrete relining of my chimney with his associate Elliot, truly went above and beyond to make sure that the fireplace looked better than it has in years. Another mark of a good company is how they handle any issues that come up later. Two days after the work was done, it turned out that some of the mortar had adhered to the damper, preventing it from closing all the way. Richard came right back out and cleaned it up so the damper could easily close again, and made sure any debris was removed. The fireplace now looks pristine and I look forward to using it for the first time in years. I will definitely call Master Services for any and all chimney work I need in the future and recommend them wholeheartedly.

They did a great job with the chimney cap. They are very responsive and communicate at every step.

Corey was prompt on a super cold day in January. He was friendly, professional and very efficient. He did a thorough inspection on a chimney and fireplace that had not been used in many years. He recommended a log refurbish for the gas fireplace and we set up the appointment. Customer service provided a next day appointment and Richard came the next day. He did a great job restoring the fireplace, logs and the base supplies to a gas fireplace. I feel really confident that the gas fireplace is safe to use and it's an added comfort to the room.

Master Services is highly professional. The work is good (fireplace repair in my case), the workers are professional and very good at what they do. They went overboard in making sure they did not make a mess. I highly recommend them and will use them again in the future.

The technicians installing new fireplace doors were attentive to detail and made sure fit was perfect. We received a nice looking product with great workmanship.

My experience with Masters Services has been nothing but flawless. Gina was incredibly helpful in getting appointments set up and communicating next steps. Cayden was also very helpful during the inspection. He was thorough, transparent and professional by providing the right services for our needs. I will definitely use Masters Services moving forward all thanks to Gina and Cayden!

Austin assisted us with ordering a new fireplace screen. He was professional, efficient, knowledgeable and provided helpful suggestions and observations about our purchase. We are pleased with the service and we look forward to having our new fireplace screen in few weeks

Chimney cap looks GREAT! Masters Services has excellent customer service. I highly recommend this company!

Masters Services has been my go-to chimney service company for the last several years. Recently, I needed immediate help after a wind event, and they promptly responded. Reasonable pricing. Terrific employees.

We had Masters Services convert our gas fireplace into a wood burning fireplace and we are extremely satisfied with their services. Angela French came to our home and provided us with an extensive outline of the work to be done and the costs involved. She was very thorough and professional and addressed all of our questions and concerns. The work was completed promptly and on schedule. The workers were very respectful of our home and made every effort to insure safety and clean working conditions. Juan Patino is a perfectionist when it comes to his work performance and ethics. Juan took extra care to make sure our fireplace not only worked but looked beautiful. I would highly recommend Masters Services to anyone who has a home improvement or remodeling project. Their work is warranted and their prices are reasonable. Masters Services will definitely be our go-to company for any future work that we need to have done!! They have our trust and respect.
Dean & Elaine

One one of the best businesses I've dealt with as an out-of-state property owner. Matched the superior service level implied by the results of my due diligence about the business. Reasonable rate for chimney inspection and cleaning.

I used them in April to install custom doors and screen on my fireplace. Richard did the install and was very professional and knew exactly how to install. It is absolutely 💯 👌. The company is Awesome!! Very professional . The quality is well worth it for the beauty of the product.

I hired Masters Services to change the facade on my chimney and update the surrounding carpentry. They responded quickly to my initial request for a quote. They completed the job in a timely manner and were always courteous. The outcome was just what I’d hoped for. I plan to call them to quote a bathroom update for me soon.

We had a yearly check of our fireplace by Masters Services and this time we met a new person who did the service. Especially nice young man, very efficient, the work was well done and he was a easy to have in the house. Very polite and nice. Austin is a good representative of the company and is another reason why we like Master Services.