Constraction reviews in Dallas, Texas

I recently had a water damage issue at my home, and Servpro sent out to young men to assess the damage and determine a course of action. They were excellent. They were kind, courteous, and respectful. They were very helpful in explaining the situation and letting me know what needed to be done to get it fixed. I highly recommend Servpro.

Our home was damaged due to a nearby gas explosion. Everyone that I have encountered at Servpro has been extremely professional, helpful, and kind. The lady that came out today exeplified these qualities as well, Maria Sanchez. They have helped move and pack items at our damaged home and new home. They have delivered decorations and items from storage when needed. Their entire process has helped alleviate alot of stress from this already very stressful situation. I would highly recommend everyone to use Servpro!

Maria Sanchez and her team was awesome!
They arrived got everything packed up in a very orderly manner! This team was efficient! Highly recommend! Thank you!

Raul and Armando came to my house to help set up some drying equipment for me and they really explained everything. They also made sure all of the cords were taped down for safety. Wonderful.!

Eliana and her team where wonderful. I needed to move back in my home after the remodeling was complete. I had 465 boxes in storage including a couple at my temporary residence. She and her team came in and got the job done within 3 days. Eliana, her crew and team of movers where professional, courteous, customer friendly and punctual. My family and I was super comfortable allowing them in our home and watching them work fast. This entire process calmed my anxiety by knowing servpro provides top of the line service. Thank you for all of your assistance! You guys Rock!

I have always received professional and courteous service from the staff at ServPro especially from the ladies who preformed the PacOut at my home on October 1, 2021 led by Maria Sanchez. She and the other two ladies were meticulous, efficient and caring of the items in my home. I am glad they were the workers to perform this job.

I am very pleased with the service and professionalism provided by Servpro and the technicians that provided the mitigation work at my home. They arrived at the agreed time, inspected the areas affected by the water, explained what needed to be done, and started the process of removing the damaged building materials. Drying equipment was placed where needed, and the drying process was monitored; and completed as anticipated. If the need ever arises again, I will definitely contact this Servpro location again.

Thank you guys for helping me with this matter.

Marlon

We were very pleased with the excellent services of Servpro from A-to-Z. From the initial water damage dry out/clean up, to the pick up and storage of our furniture and belongings and their return, the eager-to-please professionalism of Servpro was always dependable and impressive.
Special thanks to Ms. Maria Sanchez and her team for doing a fast OUTSTANDING job of packing and unpacking… thanks for going the extra distance, and for being so lovely to work with. ServePro is surely proud to have you representing the company!
We will be sure to highly recommend Servpro to my friends and colleagues.
Molly & Dan Grogan, Dallas, Texas

Maria the young lady you sent over here in charge was one of the most professional individuals I've ever met. She makes the client very comfortable is very helpful she's very knowledgeable and take pride in her work. She made sure everything that was packed was done like it was fragile. Unbelievable,
I have 300 people under me and I would hope that they would take a page out of her book.

My insurance company hired this location of ServPro to pack and move my household goods after a fire. They did show up on time both at the pick up and delivery. It took approximately 6 weeks for them to clean all of my belongings and return them to me. The biggest problem was that there was no inventory of my belongings done as they packed them, no organization and only minimal labeling by room, not by contents of each box. Boxes were only 20%-50% full, so there's about 3 times as many boxes as necessary, taking up far more storage space than I had available. They numbered the boxes but upon delivery did not even verify that all of the boxes were delivered. I had to do my own verification & one box was missing which was never recovered. I have no idea what was in that box since there was no inventory done prior to shipment. They were supposed to help me unpack at my temporary residence but only scheduled the unpacking crew for a couple of hours. (It took a full day to pack so unpacking should have taken at least that long if everything had been properly organized and labeled.) And the unpacking crew just stood around while I unpacked boxes and told them where to put things. One of them did not even speak or understand English and another was his first day with ServPro.

Eric Esquivile and Maria Sanchez's team of two outstanding workers did our move back into our home after all of the work was completed. They did a great job of getting everything unpacked and placed. Maria is one of the most hardworking people I have run across and had an amazing memory of the pack out we did 2 months prior. She remembers everything, it is amazing to work with her. Eric is the boss but he worked as hard as they did. He pitched in and was busy doing everyting from unpacking, organizing my art studio and helping with all of the small details that go into a total move out. All of them had a great attitude, everything I asked was answered with a "sure", "no problem" or "of course" that is so refreshing and makes unpacking an entire house so much easier. They were delightful and had such a can do attitude. A few small things were damaged and they were quick to take responsibilty and tell me how they are going to resolve it. Anyone will be in good hands if they have a need for Serve Pro of Duncanville and have this team to work with!

The team of women who were at the warehouse were an incredible help. A woman who normally works in the office actually came out and physically helped me move things. A woman named Tamara was so kind even though I interrupted her lunch. They made me feel so welcome! Tetris star- Maria Sanchez who works in the warehouse took time away from what she was doing to be EXTREMELY helpful and was a master-configure-er! These women were very professional and also a whole lot of fun! Much appreciated!

This is the second time using their services for water damages. I was very pleased with the quality of work the team displayed while packing my belongings. They were very professional, thorough, and caring during the process of packing my house. After all of the furniture and belongings were packed they took time to clean each room. I would like to commend Eliana for asking what needed to be moved and for taking photos and documenting all items to be stored.

The moving team was very punctual
and efficient. Again taking care to make sure my belonging were well taking care of. I would recommend Servpro for their excellent services. I feel confident in using their services in the future if needed.

Love Kim Gore and her team! They were very sweet and fast! The entire experience was fantastically amazing because they made it easy! They were helpful, great listeners, eager to work hard and quick, and they were super kind people! Thank you so much Kim!!!

Also, a huge shout out to the cleaning crew! Everything came back super-duper clean and no smell of our fire! Everything was spotless!

Company also did an enormous pack-out over a week, stored itemsx 18 month, and returned to my home without incident. They managed all aspects from delivery, unpacking, and placement of items to their original locations. Maria Sanchez, supervisor, was exceptional, and both assisted her staff (Sara ,Maria Espinoza, Eduardo solis) late into the nights each day until all work had been completed. She was totally committed to finishing on time as scheduled. Additionally, during this entire time, Maria communicated, made adjustments or changes pleasantly, and repeatedly asked if I had any concerns and/or was satisfied. Highly professional and well executed job done. Linda Rodrigue

Servpro of Duncanville/DeSoto and Maria Sanchez were the best! Maria was very professional and organized through the whole process. She and her crew were very attentive and handled everything with care. I would highly recommend Maria Sanchez and Servpro Duncanville/ Desoto. Kathy Garrett Gear

Matt and his crew are awesome! They are so considerate of your property! If you need help with water remediation, leaks, mold, they are your go to people! We were gone for 11 days to come home to find our home flooded from a slab leak. They were prompt and always came at the time they promised! It's nice to work with people who abide by their word!

Maria Sanchez and her crew were very prompt, courteous and professional. Servpro was hired to “pack out” our downstairs furnishings after our frozen pipe burst in February. We need to have a new floor installed due to water damage. Maria carefully packed up all of our downstairs Furniture and household Items. Everything was organized and labeled perfectly.

Moving (a few times!) Maria and her team did an amazing job moving us out and back in to our home when it flooded. Maria was the team leader for our move out/ move in She is so smart, meticulous in detail, clean, neat, organized and fast. She and her team were a complete joy to have around, and did an amazing job! She also has an incredible memory, and remembered where things went even when I did not !
We appreciate how well she managed her team, and took care of our things, like they were her own. We are so grateful for the seamless move back in process!!
Thank you Maria and Servepro!

Maria Sanchez and her team were a dream to work with. They packed and moved us into temporary housing after water damaged our floors. They made the entire experience so much better than it would have been without such a cheerful team and such a can do attitude. All three of them were such a delight - which made an otherwise difficult move much easier. The work ethic and professionalism that Maria showed was remarkable. She is so smart and has an incredible memory about where everything was packed even down to which box! Wow and she remembered everything we talked about and followed through beautifully. What a pleasure it was to only have to tell her something one time. ServePro is so lucky to have such an outstanding employee ! I feel like I won the lottery to be able to have had her and her team helping me move…these ladies are 3 incredible employees …Will Highly recommend to anyone I can.

ServPro Duncanville, is the worse company to deal with. Today February 26th still in a hotel our small house (1100 sq ft) have not been redo. There previous project manager was a bunch of lies, so much even to the point of getting fired. We have a new one and it seems like is going the same way. State Farm sent this company.
They demo our kitchen. They out cabinets outside, they got wet, exposed to 14 degrees and now 75 degrees . We, me and my wife, are getting so distressed. Confused, and depressed. Do not let previous reviews fool you.