House Cleaning reviews in Dallas, Texas

I can belive how clean and neat my Maid leave my home!! I love my home again

Best cleaning service I’ve used 👍👍👍

Very good
Prompt
Excellent cleaning
Definitely recommend

I just loved! My house just look amaizing, Díana did a really good job. Thank you :-)0

Excellent service, good communication and professionalism, highly recommended for any type of cleaning 👍

I love it! They do a exelent job for me. They change my sheets, clean bath rooms they clean my kitchen and put the garbage out. I really in love with My maid clean services.

Impeccable service leaves your home feeling like heaven Wonderful communication great price and absolutely nice girl.

We hired Essential Cleaning Concepts to clean our office space, restrooms and indoor sports facility. It is a big task being able to cover and clean a 100,000 sq. ft. facility. They were professional and left the place looking new. Would definitely recommend for office and large facility cleaning!

I am very pleased with the team that came to clean my home! Olga & Genesis (RT13) did a fabulous job….!

I appreciate their professionalism and how clean they left home! Looking forward to my next cleaning!

~Tiffany

Mireya and Carla came and helped me understand exactly what will be done and for how much they also informed me when I had 20 mins left. I’m very happy with how clean everything is and will definitely continue working with them. Thank you Molly Maid oh and scheduling was also very good and easy. Thank you Team #2 I’m very happy

The Ladies Did an AMAZING JOB on my house! Very thorough and detailed cleaning!!! I was at work when the work was completed and was waiting for a call like my last service to ask about tipping. They were so good I’ll be calling them back Monday to submit a Tip!!

Update **** 08/06/25
Cruz, Tatiana, and Imelda did an excellent Job today cleaning my home!! I’m going to request them to come back every 2 weeks! They Get 5 stars in my book!

What a great experience today! I was a little nervous asking for a deep Spring Cleaning in a 2800 sq ft home, but Meybeline, Decia, and Jasmine worked professionally and diligently on each room in the house and exceeded our expectations. In a home with two old dogs, this is not easy to accomplish. We are excited to have them back!

We hired this service to clean our 1,734 sq foot house and we were quoted $315 at the most for two cleaning ladies and 2 1/2 hrs. Their rate is $126/hr. After 2 1/2 hrs, they had only cleaned 2 bedrooms and a bathroom. I spoke to the manager and she wanted to charge us for another couple hours, so ~$500 for a 1,700 sq ft house. Mind you it had been deep cleaned 3 weeks ago and 3 bedrooms in our 4 bedroom house are barely used. We have cameras throughout our entire house and could see how slow these cleaners moved. We told the manager they could leave without finishing because we weren’t paying a dollar more than what we were quoted . They finished the job and only charged $315 but this was clearly a hustle and I’m wondering how many other people they’ve successfully hustled. Absolutely ridiculous!! Will never use them again.

My team did an outstanding job, they were very professional. They text to let me know that we're enroute and whom to expect. The service team #12 finished up in a timely manner and asked if I want to inspect the house to se if there was anything missed or something that I might have wanted done. Our hats off to Tena and Jasmin for a job well done!!!

Came home and was absolutely blown away by the detail and care that Olga and Genesis put into cleaning our home. Each nook and corner was cared for and cleaned exceptionally. They even organized some books in my toddlers room. Will definitely use in the future!

Team #12, Tena and Dulce have been cleaning our home for about 6 months now. They are kind, professional, and they do a fantastic job every time. They are very detailed and they work efficiently. I love having our home cleaned by them. Every time I am extremely happy with their services. I highly recommend this team!

Everything went great with Molly Maid of Southwest Dallas. I give them 5/5 stars, and I would hire them again, if I need their services. The arrangements for my cleaning day went easily, from online to confirmation. I received texts several times as reminders. The crew (Ana and Selene of the Route 9 crew) showed up on time, and they answered my questions. They took care of everything that was on my checklist from my property management office. They were done in under 2 hours, and everything was very clean and spotless. Thank you, Molly Maid of Southwest Dallas!

Carmen and Ruby were the best. They went above and beyond. They were very detailed oriented.My daughter and i was overjoyed to experience the toilet paper bow design. I definitely want them to come back. My house now feels like a 5 diamond resort.

We signed up for Molly Maid over a year ago to help us maintain our house with two babies. We paid nearly $150 for 1,100 square feet for once per month cleanings.

Two Stars for lack of dependability, consistency and inadequate communication.

Lack of a dependable cleaning:
I have called after each monthly cleaning to let the front office know something was missed (entire shelves not dusted), not cleaned (fans still dirty) or done poorly (hard wood floors soaked and not dried).

Lack of consistency:
We often had a new team perform the monthly cleaning. So, any notes left on our account were often missed and we would have to call in, awkwardly ask for them to come back out, and do it correctly.

We have a small dog that barks. Sometimes the crew wouldn’t enter the house because they were scared. Other times they walked right in.

Inadequate communication:
Molly Maid would not let us know a time frame their team would be by on the day we had scheduled. Sometimes they would show up at 8:30. Other times they would arrive at 4.

Last Straw:
On February 21 we were scheduled for a cleaning. I called in the morning to ask for an estimate of when the team might arrive. Thankfully they said 2:30. Each month, I leave the house so they can clean without me in the way. I have to put my dog away so they don’t use him as an excuse to not clean. I didn’t hear from them at 2:30, so I put my dog in the garage and left to get my kids at 4:30. They showed up at 5:15, and I only knew they came after I got home at 6 and checked my Ring cam. They rang the doorbell, incorrectly input the door code, and then left.

If you want to have your house cleaned consistently and know (and count on) a rough time frame when they will show up, do not select Molly Maid. You will be left frustrated and you will have to call them often to rectify issues. I have recently asked some neighbors for recommendations and there are many other cleaning companies and individuals who will do a better job at less cost. Shop around, don’t settle because they are all over Google.

Disgruntled Molly Maid Customer Feb 2025

Olga and Génesis did such a wonderful job! They got in, I showed them a specific thing I wanted, and they went to work. My partner was pleasantly surprised with the cleanliness of the house. I’ll definitely book again!

Update 1: I recently had Meybelin and Delia and they were great as well! They were friendly and professional. Left my place so clean, and left pleasant details (cute folders towels and kleenex) around the house.

I still highly recommend

Very pleased with Team 8, they did a great job. Very quick and thorough. Highly recommend Thania and Marisela.