AC WIZARD

Spent $1550 for two new return registers (exorbitant cost) that were supposed to match our existing returns. Install team arrived with new registers that didn't match but said they could replace the old ones to match new. They didn't have any more but said they could come back the next day. I'm now being told that the cost for them to come back is $165? Why? Complete bait and switch. Again--simple thing is to match the existing (house is 4 years old and the registers are easy to get). No attention to detail. No honoring of the original quote/work order. Avoid this company at all costs. I've now spent $1550 for mismatched registers in the same room a few feet from one another. Absurd. AC Wizard: you won the battle but I will win the war. Game on!

I had to call and find out my repair wasn't going to be fixed because the tech wrote his own personal statement which stated it was a pre-existing issue before I had AHS. The AHS reps and Wizard techs need to be honest and up front with customers instead of sticking us up for monthly fees and $125 services charges knowing damn well we not going to qualify to get certain things fixed .The rep stated he wasn't confident he could do the job several times anyway because I didn't have much space to work with. But Cody n Sons did the job with no problem on the other side of my duplex .

Michelle was professional and so helpful. I needed a copy of my receipt for work that was done last year on my AC. Michelle was patient and went beyond what was expected to retrieve the receipt. She forwarded the request to Jennifer, and I received a letter with my receipt attached. The letter was an added touch, and I appreciated it. This entire process took only a few hours. Michelle and Jennifer were awesome and their level of professionalism and dedication is why I gave them five stars.