Reviews of local pros in Denton, Texas

Showed up late couldn’t repair, had to send for more qualified plumber the next day. Next day no phone call back. Someone showed up no call ahead. Showed me a price list that shocked me. $500 for just running a cable up your sewer line. Then I was told it would cost me $125 for finding out they couldn’t do anything cheeper as a trip charge. Out $ 125 for a quote. No thank you run away. It’s a ripoff. Nothing fixed.

Excellent and quick service for a leaking shower plumbing problem. The appointment was made very quickly even though I explained it wasn't an emergency. The techs were extremely professional and when the first possible solution didn't work, they quickly diagnosed what other potential problems could be the cause. If I have HVAC problems in the coming summer this is where I'll be looking for help.

The BCI team is absolutely fantastic. Every interaction that I've had with them has been wonderful and professional. I just had my bi-annual system checkup, and Noah provided me with such wonderful service and information. The team is honest about what maintenance needs to be done and never tries to over sell me on services that my system needs. They've been very transparent about pricing and planning for future maintenance needs. Thank you all for your above and beyond service.

Jay and Nate arrived on time, were professional and efficient while providing the services we requested. BCI is a great company to work with and I will continue to rely on them for our HVAC needs.

My back outdoor faucet pipe broke during the ice and freezing temperature. BCI Came out within four hours and fixed my flooding broken pipe! Great service, really nice guy

Jeff Andersen provided exceptional customer service, fixed two plumbing issues for me on Christmas Eve day. Jeff and the entire BCI Team are awesome 👏 always professional and courteous.

Middle of August and of course, we had a low refrigerant alarm go off on our HVAC. Called BCI and got a Tech Noah scheduled the same day. Noah showed up, checked out the alarm and diagnosed the issue. Refrigerant was ok. But a not so-dirty filter combined with a restricted air return volume had caused the system to give a false reading. Noah checked the return air volume requirements for this unit. He suggested an additional return air location to balance the system. He quoted a reasonable price and scheduled the installation. Noah showed up today with Grant and got it done in less than 4 hours, cleaned up debris and completed the job. All this done on a 100degree day. No telling what the temperature was in the attic. Lesson learned over 30 years ago: HVAC problem? Call the Best! Thanks Noah and Grant. NS

Oh my goodness! This has to be the best service that we have ever had. If all your technicians are like Dustin and his partner, BCI should be the only company that people use. They arrived on time, explained the issue to me in detail I could understand and gave me a couple of options to fix. Once the work was done they showed me what they had done and checked the temp twice in all rooms before the left. My husband is unable to go outside and see the unit so Dustin showed him pictures.
10/30/25
I really don’t work for BCI and don’t have any relatives that work there but I can’t say enough good things about BCI service. Noah came out and did a turn up on our heating unit today. Once he completed the work he also showed my husband and my self pictures of the unit that is in the Attic which there is no way we can get to. We know what we need to save for since our unit is 14 years old. Noah and his partner were both so professional and kind. I don’t know who does the hiring but they also do a great job.

Very, very professional and an excellent communicator. He explains all the issues in detail and actions necessary to correct them. Jeff is a great hire and very competent. A trusted technician! Thank you John Czapko

I've always been able to call BCI and they've scheduled me an appointment. I don't believe in shopping around if you can always get good service. Jeff came out and looked up my same problem from a year ago. He quoted me a price and worked to resolve the problem and was very courteous and answered my questions. I'll always use BCI.

Our water heater went out and we had to have it replaced. I called BCI and was able to get same day service.
Jeff Andersen took care of us promptly, with friendly, professional service.
After the installation, we noticed a faint gas odor in the garage. Jeff returned and problem solved the issue. He and John were very thorough and explained each step as they worked on resolving the problem.
Thank you!

Jeff came out short notice to inspect a potential leak in our claw foot tub to a home we’d just moved into. He was super professional, on time to exactly when he said he’d be here. He quickly diagnosed the issue and took care of it. Additionally he found a deal that could work for us and use a coupon we had.

Thanks Jeff! You’re the man.

BCI has “The Cool Plan” that means they perform two maintenance checkups a year. This is a good value and it a great way to ensure your equipment is being serviced and maintained to continue performing as needed in the cold and hot months. BCI Mechanical is the only company that I use to keep my HVAC unit operating and not having to worry about failure. If something happens one call will get them scheduled to address the issue. Thank you BCI.

As always, BCI professionals provided efficient, competent and friendly service. That’s why we’ve been loyal customers for over 35 years. Both HVAC technicians were pleasant, considerate and responsive to all our questions.

I called to make an appointment to get my water heater flushed and they sent a tech over the same day. Nick was great, he was polite, respectful and knowledgeable. I will definitely be using them again in the future.

Definitely recommend!!! Over the top service and also gives explanation if you’re wanting to know the ends and out of your system. Very efficient work as well. Hooked us up with two brand new water heaters that work wonders. Call and book if you’re in need!!!!

Lauren was thorough and an excellent communicator both verbally and backing that up with great written notes on our receipts. She went above and beyond what other techs have done in the past. We appreciate her time and effort to do the job right.

Professional, friendly and on time. For the second time Aaron was extremely helpful with correcting the issue that he found on my heating maintenance visit. What could have been a future gas leak was found and corrected and I am so thankful for his help.

Christian did a great job. The valve in one of our shower froze and he had quite a challenge to remove and replace it. It wasn’t properly installed when our home was built 23 years ago. In short we are up and running again and I couldn’t be happier.

No showed after assuring me they would be there between 4-6pm on a Saturday when I had an active leak.

When the plumber hadn’t shown up by 6pm, the answering service took my info and then said, “Someone will return your call after 9am Monday.” and quickly hung up on me. Mind you, their info said they were still open until 8pm.

Sunday morning at 7:15am (when their posted hours were open at 7am), I called, stating the no show and asked when the plumber would be here. She took down my info and then said the same thing, “we’ll have someone call you Monday morning after 9am.” I said, “No. You no-showed and your info says you’re open today.” to which she said, “I’m just an answering service.”

Beware this shop. I had a good experience a few years ago when they were Strittmatter but they’re now owned by Freimeyer. Call someone else more professional (or local during weekday hours).

Again, I asked specifically for the initial person to confirm they’d be here Sat between 4-6pm (so I could stop calling others to help) and she confirmed. Not trustworthy.

Lauren arrived on time and immediately started to work. She diagnosed the problem and gave me a full explanation. Lauren noted that the replacement part I needed was possibly covered under warranty. She did the research and confirmed that the part was covered. Lauren contacted the company and made arrangements for the replacement part to be picked up and installed. She then contacted her dispatch and scheduled the installation for the earliest available time. Her expertise and professionalism has sold me on Frymire Home Services.