Reviews of local pros in Denton, Texas

Noel Ochoa presented himself well! Neat, clean and super helpful 🤩. He did a great job assessing my heating unit. I highly recommend him. Great representative of Frymire. I give him 5 ⭐️

It was great interacting with Ryland. He explained everything, was efficient, professional and polite.

However, the price I was told ($75) when I had called to set up the tankless water heater flushing service was apparently for regular tank heater system. Mr Crank mentioned that the quote was probably made by AI system. Anyway, I ended up paying $375. The warranty notice says $375 with $99 credit towards service.

Please make sure that your customer service people on telephone or the AI system (if you use it) are trained well and give correct information. Otherwise you will lose customers.

In closing, Mr Crank was great. You call center people or system needs attention.

This has been THE WORST EXPERIENCE with a company!!! If I could give them NO STARS, I would! What is crazy about all of this is the first time we used them, they were great.
This company added fraudulent fees (thinking the insurance was going to cover) to my bill, tore up my walls (they did not want to go back to the office for the right equipment), and installed the second hot water heater incorrectly. Had the original owner see my concerns & recognized these mistakes were ON THEM & they would make it right. Yet nothing has happened since this visit and no one will call me back to review the bill & discuss next steps. I have been patient & professional and no one knows how to return a call. When I do get in touch with someone (not the right ones), empty promises are made b/c someone is focused on building their personal house. Save yourself & DO NOT USE Frymire!

Awesome people

Folks who you can count on.

Great prices, super friendly.

highly recommended

I have used them twice. Counting on quality work.

Honest. Reliable. Hard working, and no BS. I'm a customer for life. Thanks John!

Great service, great people! Very professional and courteous. I would highly recommend them for your HVAC needs.

Preston did a great job - called in advance, was on time for the appointment, performed the service and informed me of any issues (plugged overflow line).

They are a great group of people to work with. They show up take of the issue always friendly and great job! Thank you

A customer for over 5 years who can call Morrison's with confidence that they will fix the problem rather than pitching a costly system replacement.

AC board went out and Morrison's personnel came out the same day to fix our AC. Very quick and professional. I have used them multiple times and they have provided great service.

We have been a loyal customer since they installed our new AC Unit a few years ago. This is why I was surprised when a tech came out because our AC Unit was leaking and spent 15 minutes to “blow out the pipe” and charged us $130. Ok I guess I can live with that. The problem occurred when the unit started leaking again a few days later and the tech came back out and had to blow the line again. This time he said there was a build up in the pipes. Then he explained that he was not going to charge for the parts and labor since he was just here a few days ago, only a service fee of $80. So apparently a $130 for a service call only includes blowing hard enough to clear the clog and not check for any kind of build up In the pipes. Also left the filter out of the unit when he left. Im glad my daughter looked in and saw the filter was left out or may have had to pay another service fee in a few more days.

Dryer vent was clogged causing my dryer to error and stop. Preston came out and when the issue was not fixable from the inside, Preston climbed on our roof in the rain and got the clog out. Great guys highly recommend.

Morrison’s is good about picking up the phone, etc. But I’ve called them out 3 times, AC still cuts off and is too hot upstairs. I wish if they didn’t know what was wrong they’d just say so, instead charging $750 to replace parts that don’t need replaced.

We left a message for a call back. Company responded quickly and the service tech Preston came and fixed the problem with in minutes. Very professional and knowledgeable. This experience was so much better than the last time we had someone out to fix our A/C. We will recommend this company to our family and friends.

Mr. Morrision came out to my Little Elm house on time, very professional and knowledgeable. I had told him that I had a Goodman 10 year parts and labor warranty. He did the work, very professionally, very accurate and didn't charge me, since I had the warranty, I'll use him from now on, he is very very fair on prices, not like the other guys, call him today Rudy Duron.

I needed someone to look at my AC unit because I did not know what was wrong. within a couple of hours, they sent Tommy out that same day after 5:30pm. As soon as Tommy arrived, he immediately began to diagnose my problem and within 15 minutes found the problem and had my AC back on and working within a hour! THANKS TOMMY!!!!! I would definitely recommend Morrison's Heating and Air based off of my experience!

I have used Morrison's twice and both times they have exceeded my expectations. Had to use them last week when it was super cold. Brian came out on Saturday and diagnosed the problem but couldn't get the part until Monday. I was stuck using a space heater to keep warm. On Monday he came back out and got my furnace working again. The price I paid was quite a bit less than what he quoted me which was awesome. These guys don't price gouge or replace stuff that doesn't need to be replaced or fixed. I would recommend them highly! Will use them for all my heating and A/C needs.