Reviews of local pros in DeSoto, Texas

4.6 based on 818 reviews Back to the listing
    5

    Great company, fast, professional and quality work. We had a 11pm emergency call due to a sewer line backup. They were at our home within 45 minutes and fixed the issues the same night. I highly recommend this company.

    5

    There have been a handful of fantastic people I had the pleasure to work with on this team.

    First, the personal above and beyond touch point reach outs from the General Manager, Ryan Throne, set a true leadership example. Then there was the informed and genuinely helpful boots-on-the-ground support from Kevin Nowell. And on top of that, the truly impeccable, caring, and responsive white-glove assistance from Ken Isabel, who still made sure I got what and who I needed even though it wasn’t directly in his wheelhouse. I’ve encountered few teams that are this put together and genuine and am truly thankful they were here to help me navigate the chaos of this ‘black water’ disaster in my family home! This clean-up and the timely execution to make sure my disabled father could use his adjacent, impacted room as well the only accessible bathroom available to him (which was ground zero) was absolutely a God-send. You guys are all the best!

    This team was outstanding - not because everything went smoothly, but because there were plenty of complications and challenges, and the way they handled each one was next-next level.

    5

    Blockage in outflow that I couldn't handle myself. Quick response, quick work, thoroughly professional as always. Only guys I trust 100% to get outdoor plumbing done quickly and effectively. Best of the best.

    5

    Mike Sweazy, my service tech was the best. He was on time,easy to talk with knowledgeable and was very professional. He located the problem( garbage disposal ceased up) and discussed with me my options towards fixing the problem.
    I would recommend Roto-Rooter plumbing for all of my future plumbing issues.
    Thank you Mike!

    5

    I had roots in the sewer line that needed to be removed. Rotor-Rooter was able to come out the same day and fix the problem on short notice. Maison was the technician and was pretty helpful in assessing the problem and finding a solution.

    5

    I found that a hot water shut off value was leaking. Call Roto-Rooter and they had a tech out to my new house within the hour. Udwoda showed up in the designated time frame of one hour, explained to me what it would cost and he had the work done to my satisfaction before he even left. Excellent job and friendly service.

    5

    Emmanuel and Cole were awesome. They were patient, explained all of the options, and talked us through everything.

    The crew who replaced our pipes did an amazing job. Professional and tidy.

    5

    Mike is amazing! He was so knowledgeable and helpful. He showed up on time. Listened to our concerns. Then went to work fixing the issue. He explained everything thoroughly and I really appreciate that he took the time to do that.

    5

    Skyler was great! I discovered a leak in my front yard around 6:30 in the evening. After calling three other companies, Roto Rooter guaranteed a plumber within 2 hours. Skyler arrived around 8:30 and offered to leave his water key with me overnight so I could take a quick shower. He determined I had the right key already and showed me how to turn off the water at the street. He had me turn it on so he could inspect the valve box. He was kind, affable, and explained the needed repair in plain English. I am so grateful for Skyler's support and service!

    5

    Mike was a life saver! He was so knowledgeable and found the issue quickly. I'm very impressed and will definitely be calling again with any other plumbing issues. Big A+++ for him! Thank you thank you so much. 🙏

    5

    Bathroom sink drain was stopped up and leaking through pipes because the water had no where to go. He was able to clear the clog quickly. Was very respectful of property and left everything clean like he wasn’t even there…..would definitely use them again!

    5

    So blessed for this company. I was so afraid that my house was going to flood. Steven came out and fixed our plumbing within an hour and gave Preventive maintenance treatment for an amazing price. Highly recommend!

    5

    I called Roto Rooter about 8:30pm, they had a technician at my home within the hour. Maison was very professional and knowledgeable. He was able to quickly resolve my issue and helped me save money! I will definitely use Roto Rooter again. Such an amazing experience.

    4

    Herbert from Javier & Sons Plumbers was both friendly and skilled. He carefully inspected our plumbing system, checked all the fixtures, and shared helpful advice for keeping our pipes in good shape. Herbert worked quickly and followed all safety guidelines, giving us great tips on how to keep everything running smoothly ourselves. The service was impressive, and it’s clear they are committed to excellent plumbing work. We feel lucky to have such a reliable plumber nearby.

    5

    The plumbers were very friendly and professional. They came to my house to perform a hydrostatic test and check for any possible leaks under my foundation. Thankfully, my plumbing passed the test with no issues. I was expecting to pay $250 for the service, but to my surprise, they didn’t charge me at all—not even for the trip out here. It’s rare to find a plumbing company that’s so honest and generous. I feel lucky to have been recommended to this team. From now on, this will be my go-to plumber for any service I need. Their staff, including Ross, was fantastic and made sure I understood everything. I’m extremely happy with their work and highly recommend them to anyone needing plumbing help.

    5

    i reached out about a problem with the water valve for our dishwasher, and the team asked me to send a picture of it. they told me they could have someone come by within the next hour and gave me a clear quote right away. to my surprise, ross showed up even earlier—about 30 minutes after i called. the price didn't change from what was quoted, which i really appreciated. ross also took the time to check out a small leak in another sink in our house, and he didn't charge extra for that. i got my receipt sent straight to my phone. if you need plumbing work in this area, these are the folks to call. totally professional and reliable.

    4

    I really appreciate the team at Javier & Sons Plumbers. Brendan has always made time for me when there’s a plumbing emergency, and he’s also given me helpful advice over the phone if someone can’t come out the same day. Everyone from the crew is friendly and treats our home in DeSoto with respect. The prices are always explained up front and have matched what I expected. I always get clear answers to my questions. So far, they’ve helped me replace a toilet, fix an outdoor spigot, repair a bathroom pipe that was installed wrong, take care of a broken gas stove shut-off valve, and cap off a water line for an ice maker. I’ll keep using them whenever I need plumbing work done.

    5

    I highly recommend this plumbing company for anyone needing reliable service. I had water backing up in my bathroom, and they quickly figured out the problem and installed a brand new drain field. Brendan came out to take a look, explained everything clearly, and offered a fair price with a payment plan option, which was really helpful. The installation was done in just a few hours, and Brendan made sure everything was working perfectly before he left. I was so relieved to have my plumbing fixed that I enjoyed a long, relaxing shower right after. If you need a trustworthy plumber in Texas, this team is a great choice.

    5

    I usually don’t leave reviews, but I wanted to share my recent plumbing experience. We needed help replacing a leaking toilet wax ring, so we called a local plumber. Their technician came out and replaced the wax ring, but the leak continued because the toilet flange was also damaged, which was missed during the first visit. We called them again, and Ross arrived to take care of the problem. Since I couldn’t be at home, Ross took photos of the issue and called me to explain everything that needed to be done. He quickly fixed the flange and stopped the leak. What really impressed me is that they adjusted my bill, taking responsibility for missing the flange issue the first time. I didn’t have to pay extra for the extra work. This company really earned my respect. Their plumbers are honest, knowledgeable, hardworking, and very professional. They made sure I was satisfied and went above and beyond. I’ll definitely call them again for any plumbing needs, and I highly recommend them to anyone looking for reliable service in Texas. Five stars!

    5

    i want to leave a 5-star review for this plumbing company in DeSoto. i had a water leak that made my water bill shoot up, and after calling four different plumbers, most of them didn’t take the job seriously since it was a small repair or kept pushing back the estimate. two of them finally showed up but said they’d have to dig up my whole front yard, sidewalk, and maybe even break into the slab, with no promise they’d even find the leak. then ross came out on a saturday, spent about an hour checking everything out and really tracked down where the leak was coming from and where the main water supply ran. he came up with a smart solution to reroute the water line and cut out the leaky outdoor faucet buried in the slab, which saved me thousands of dollars. ross also fixed my dishwasher and even added a water supply for my fridge, all without tacking on a big extra charge. dealing with contractors who only want the big expensive jobs can be tough, but ross showed he cares about doing the right thing for the customer and finding affordable options. he really took the time to figure out what was going on, instead of just jumping to the most expensive fix. i will definitely recommend this plumbing company to everyone i know in DeSoto.

    5

    Two young plumbers called ahead just like the dispatcher said they would and showed up right on time. my drain was really backed up and tough to clear, but they worked hard and tried different plumbing tools until they fixed the clog. the price was fair, especially with how much work they put in. now my sink is draining perfectly again. they made sure to leave the area clean, and were both polite and professional. what impressed me most is they didn’t give up until the job was done right. i’ll be calling javier & sons plumbers for any plumbing job i need.